Gardener's Supply Company Avis 

827
•
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I knew what I was looking for and found it quickly without any trouble as well as completing my purchase without any problems or delays. I was adding to plant supports I already have and like that I... Voir plus

Noté 1 sur 5 étoiles

Awful customer service. They sent us a product that was missing an electrical cord. When asked to send it, I was made to wait weeks before being told, they can't (or more likely WON'T), and that w... Voir plus

Noté 5 sur 5 étoiles

The cedar bed is extremely well built. There are other companies out there but this product iss the best. It is easy to assemble. You get quality cedar wood,strong well manufactured pre drilled alu... Voir plus

Noté 1 sur 5 étoiles

Echoing the other reviews around cutomer service. My initial order about 2 years ago was great, but my most recent order isn't even complete after several months. I have emailed 3x asking for an updat... Voir plus

À propos de l'entreprise

  1. Fourisseur de construction de jardin
  2. aussi dans
  3. Jardinerie

À propos de Gardener's Supply Company

Écrit par l'entreprise

Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more.

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Gifts for Gardeners

Gardener's Supply Co.

Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener.

Gardener's Supply Co. is 100% Employee Owned

Mission Statement est. 1990

“Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.”

Our Guarantee

Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime.

Customer Service

A Force for Good

We believe that healthy, productive gardens have the power to change the world.

Learn More

Advice

In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help.

Learn More

Contact Information

Gardener's Supply Company
1-800-876-5520
128 Intervale Rd
Burlington, VT 05401


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

827 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,5

Tous les avis

(827)

36 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Bulb issue

Bulb issue
Communication on shipping was good and both items looked good out of packaging. The waxed bulb is showing green. The plain bulb is still brown and I think it's a dud. I planted it at the same time I planted a bulb bought locally and that bulb is also showing green.

9 novembre 2020
Noté 3 sur 5 étoiles

Average

Your customer service personnel are good, knowledgeable & friendly but your invoices and accounting procedures are difficult to understand and you don't keep customers in the loop when things are back ordered. Very disappointed. I have enjoyed the products that I've ordered though.
Gayle Dwyer

9 novembre 2020
Noté 4 sur 5 étoiles

Easy to order online with Gardener's Supply

It was extremely easy to use your website to order my item. I would have given you a 5 star rating if it was delivered when told because it was on back order. I wasn't going to use them until next year so it didn't really matter if it was late.

7 novembre 2020
Noté 4 sur 5 étoiles

My purchase was backordered

My purchase was backordered. This has happened before when ordering a product that I intended as a gift. I should have read the acknowledgement of my order more closely, rather than assume that all was set and the package would be right along. My order has now been received and will be given for Christmas.

7 novembre 2020
Noté 5 sur 5 étoiles

Recycled rubber walkway mats very useful.

Decided to get some recycled rubber walkway for a particularly muddy section of my yard, was very pleased with the way they were rolled and wrapped for delivery, making it very easy to put them in place. They are exactly what I wanted for that area, and the drainage is no longer damaging plants on the edges of that area.

6 novembre 2020
Noté 2 sur 5 étoiles

out of stock

Tabletop SunLite® Garden on back order for two months. Would be nice to have online products available when advertising.

5 novembre 2020
Noté 5 sur 5 étoiles

Issues resolved

Although there were some delays & an error in the order, customer representative Peter took the time & effort to make sure all was correct in the end

4 novembre 2020
Noté 5 sur 5 étoiles

Satisfied Customer

I have been very pleased with the Veg Trugs I have ordered. I also greatly appreciate the way you handle your business. I appreciate the email updates on estimated delivery times and notifications when the product has shipped. Your business is obviously well organized. Glad I found you and will continue to do business with you in the future.

2 novembre 2020
Noté 2 sur 5 étoiles

Items Delayed for almost two months

Items Delayed for almost two months. When I called and checked on items, they kept me on hold for long periods. Each time I was told it would arrive in the next couple of days, but took several more weeks to arrive. By the time the item arrive it was past when I needed them, making the purchase useless till next year.

2 novembre 2020
Noté 5 sur 5 étoiles

professionals

great coverage of products on line. Easy to use. Had some questions so called the company and found they were very professional, new their products well and courteous.

2 novembre 2020
Noté 5 sur 5 étoiles

I do enjoy shopping with your company

I do enjoy shopping with your company. Your website was easy to to navigate. My order was a gift and it was delivered promptly. Thanks for your great service.
The free shipping was a bonus to my order.

1 novembre 2020
Noté 5 sur 5 étoiles

Good product, good seller

I bought finger snips from this site to use at my job, since sometimes I have trouble gripping and opening things. They arrived quickly and I didn't have any complaints about the state of the packaging, either. They're simple to operate and VERY sharp, so quality product. I would definitely purchase from here again.

1 novembre 2020

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