Gateway2Lease Avis 

588
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a really positive experience with gateway2lease. Hannah who dealt with our car lease was amazing and helped us to look at different options for the car we wanted. The whole process was so easy... Voir plus

Noté 5 sur 5 étoiles

This is second lease through Gateway2Lease. As before they made the process really easy. I left it very late but they worked hard to source something within our requirements in time. Communication was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Unfortunately my 3-year lease via Gateway is soon to end, simply because Jaecoo's port and delivery delays scuppered my new lease with them. I just wanted to give my deep thanks to Vicky, Jodie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic company. After a disappointing experience with another company, I needed a fairly quick turnaround on a new car. Claire was in touch within minutes of completing the form and couldn’t have b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de leasing automobile

Informations provenant de diverses sources externes

We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

588 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(588)

122 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

The whole experience was efficient and quick.
Ian and Sam kept me informed throughout the process.

6 juillet 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you had such a positive experience and found the whole process efficient and straightforward. It's wonderful to know that Ian and Sam kept you informed throughout and helped make everything as smooth as possible.

We'll be sure to pass your kind words on to them—they'll be delighted to hear your feedback.

Thank you once again for choosing us. We wish you many happy miles of motoring and countless magical adventures in your new lease vehicle. We hope you enjoy every journey, and we look forward to helping you again in the future.

Best wishes,

Jodie and The G2L Team

Noté 5 sur 5 étoiles

Everything was dealt with very…

Everything was dealt with very efficiently and smoothly any questions i had were answered straight away and to my satisfaction

30 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you so much for your fantastic 5-star review, Mark!

We're delighted to hear that everything was handled efficiently and smoothly from start to finish. It's great to know that any questions you had were answered promptly and to your satisfaction – providing excellent customer service is always our priority.

Thank you for choosing Gateway2Lease. We hope your new lease vehicle brings you many happy miles of motoring, unforgettable adventures, and plenty of enjoyable journeys ahead.

We truly appreciate your support and look forward to helping you again in the future!

Best wishes,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

First time leasing a car

First time leasing a car

30 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you for your 5-star review, Satnam!

We're delighted that you chose Gateway2Lease for your very first leasing experience. We know leasing a car for the first time can bring lots of questions, so we're really pleased we could help make the process as smooth and straightforward as possible.

We hope you're enjoying your new lease vehicle and wish you many happy miles of motoring, memorable journeys, and plenty of exciting adventures along the way.

Thank you for putting your trust in us, and we look forward to helping you again in the future!

Happy Motoring!

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Everthing I expected to happen

Everthing I expected to happen, happened on time and efficiently. plus you answered my questions quickly

30 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you so much for your fantastic 5-star review, David!

We're delighted to hear that everything went exactly as you expected and that the whole process was smooth, efficient, and delivered on time. It's also great to know that we were able to answer your questions quickly and provide the support you needed along the way.

Thank you for choosing Gateway2Lease. We hope your new lease vehicle brings you many happy miles of motoring, unforgettable road trips, and plenty of wonderful adventures.

Enjoy every journey, and we look forward to helping you again in the future!

Best wishes,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Stuart - Brilliant Service

I made an enquiry regarding leasing, and Stuart reached out to me. He was absolutely brilliant, showing me multiple options and routes I could go with. Would highly recommend Stuart, and Gateway2Lease.

29 juin 2026
Avis spontané
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you so much for your fantastic review, Lucas!

We're thrilled to hear that Stuart provided such brilliant service and took the time to explore the different leasing options with you. We'll be sure to pass on your kind words to him—they'll mean a lot.

Thank you for recommending Stuart and Gateway2Lease. We hope your new lease vehicle brings you countless memorable journeys, exciting road trips, and lots of enjoyable adventures along the way.

Wishing you many safe and happy miles, and thank you for choosing Gateway2Lease!

Best wishes,

Jodie and The Gateway2Lease Team

Noté 4 sur 5 étoiles

Great and quick service.

Great and quick service.

22 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you so much for your kind review, Patricia! We're delighted to hear you found the service great and quick.

We hope you enjoy many happy miles of motoring and plenty of magical adventures in your new lease vehicle! 🚗✨

If you don't mind us asking, we'd love to know what we could have done to earn that fifth star. Your feedback helps us continue to improve and provide the very best experience for our customers.

Wishing you all the best, and thank you again for choosing us!

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

helpful

The people I dealt with were very attentive and helpful and not at all pushy. Pricing appeared to be competitive and the service was first rate.

15 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you for your wonderful 5-star review!

We're delighted to hear that you found our team attentive, helpful, and never pushy. We believe choosing a vehicle should be an enjoyable and stress-free experience, so it's fantastic to know that came across throughout your journey with us.

It's also great to hear that you found our pricing competitive and our service first rate. Your feedback means a lot to the entire team.

We wish you many happy miles of motoring and plenty of memorable adventures in your new vehicle. Thank you for choosing us, and we look forward to helping you again in the future!

Best wishes,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

The customer service was incredible

The customer service was incredible. Second to none!

15 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you for your fantastic 5-star review!

We're delighted to hear that you found our customer service incredible and second to none. Providing an exceptional experience for our customers is always our goal, so your feedback means a great deal to the team.

We wish you many happy miles of motoring and plenty of magical adventures in your lease vehicle. Enjoy every journey, and please don't hesitate to get in touch if we can help with anything in the future.

Safe travels and happy driving!

Best wishes,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

The process was made simple and fast by…

The process was made simple and fast by the great team members. Everything was organised seamlessly and I had my new car within 1 month.

15 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you so much for your fantastic 5-star review, Steve.

We're delighted to hear that you found the process simple, fast, and seamless from start to finish. Our team works hard to make leasing as straightforward and stress-free as possible, so it's wonderful to know that your experience reflected that.

It's especially pleasing to hear that everything was organised efficiently and that you were able to take delivery of your new car within just one month.

Thank you for taking the time to share your experience and for choosing Gateway2Lease. Your kind words mean a great deal to the whole team.

We wish you many happy miles of motoring and plenty of magical adventures in your new car. May every journey be an enjoyable one!

Best wishes,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

From first contact about a new lease…

From first contact about a new lease deal the service has been superb. Advised twice that the price had dropped and kept up to date about car arrival. Cannot fault the service and would definitely recommend

15 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you so much for your fantastic 5-star review, Paul.

We're delighted to hear that you received superb service from your very first enquiry right through to delivery. Keeping our customers informed and ensuring they receive the best possible value is incredibly important to us, so we're especially pleased that we were able to pass on the price reductions and keep you updated on your vehicle's arrival.

Your kind words and recommendation mean a great deal to our team. Knowing that you felt the service was faultless is one of the highest compliments we could receive.

Thank you for choosing Gateway2Lease and for taking the time to share your experience. We wish you many happy miles of motoring and plenty of magical adventures in your new vehicle. May it bring you lots of enjoyment, comfort, and memorable journeys throughout your lease.

Best wishes,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Great communication all the time

Great communication all the time, prompt information right through 😏

8 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you for your lovely 5-star review, Fiona.

We're delighted to hear that you were happy with the communication throughout your leasing journey. Keeping our customers informed every step of the way is something we take great pride in, so it's wonderful to know that you found our updates prompt and helpful.

Thank you for taking the time to share your experience and for choosing Gateway2Lease. Feedback like yours means a great deal to our team and helps us continue to provide the high level of service our customers deserve.

We hope you're thoroughly enjoying your new vehicle and wish you many happy miles of motoring and plenty of magical adventures ahead.

Thank you again for your support.

Best wishes,

Jodie and The Gateway2Lease Team

Noté 4 sur 5 étoiles

Very efficient and responsive service…

Very efficient and responsive service from start to finish. Tom was great and made sure our car was delivered quickly - 100 % recommend

8 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you for taking the time to leave us a review.

We're delighted to hear that you found our service efficient and responsive from start to finish, and it's wonderful to know that Tom looked after you so well and helped ensure your vehicle was delivered quickly. I'll be sure to pass your kind comments on to him.

We really appreciate your recommendation and are pleased that your leasing experience was such a positive one.

I couldn't help but notice that we were just one star short of a perfect score. If there's anything we could have done differently to earn that extra star, we'd genuinely welcome your feedback, as we're always looking for ways to improve our service.

In the meantime, we wish you many happy miles of motoring and plenty of magical adventures in your new lease vehicle. We hope you enjoy every journey and create lots of wonderful memories along the way.

Thank you again for choosing Gateway2Lease.

Best wishes,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Friendly, responsive and efficient

Very good experience, having leased 2 vehicles over the past few years. Consultants are very friendly, responsive and knowledgeable. Smooth process from first quotation to delivery of vehicle. Would definitely recommend.

8 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Hi Matthew,

Thank you so much for taking the time to leave us a fantastic 5-star review and for your continued trust in Gateway2Lease across your recent vehicle leases.

We’re delighted to hear that you’ve consistently had a smooth and positive experience with us, from initial quotation right through to delivery. It’s also great to know that our consultants have been friendly, responsive, and knowledgeable throughout – we’ll be sure to pass your kind comments on to the team.

Your recommendation means a great deal to us, especially as a returning customer, and we truly appreciate your ongoing support.

Thank you for choosing Gateway2Lease once again. We wish you many happy miles of motoring and plenty of enjoyable journeys ahead in your latest vehicle.

Kind regards,
Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Highly recommend

Fantastic customer service from start to finish. Great communication along with simple to follow, clear and concise requests for information to complete lease deal. I'm very happy with my car and received an excellent handover experience. Thank you to all involved.

4 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Hi Gillian,

Thank you so much for taking the time to leave us such a wonderful 5-star review.

We are delighted to hear that you had a fantastic experience from start to finish and that our team’s communication and clear guidance helped make the leasing process straightforward for you. It’s also great to know you are very happy with your new car and that you received an excellent handover experience.

Your kind words and recommendation mean a great deal to everyone here at Gateway2Lease, and we will be sure to share your feedback with all those involved.

Thank you for choosing Gateway2Lease. Wishing you many happy journeys, miles of smiles, and lots of exciting adventures in your new vehicle.

Kind regards,
Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

A really excellent broker

A really excellent broker. Very easy to fill application and order forms with superb support from Claire. Ruth then liaised with me over delivery of the vehicle and also provided me with superb service. Although I never met these ladies they were both very friendly, polite and caring and made me feel a part of the Gateway2lease “family”. Very fast and concise responses to all of the emails I sent. I would rate Gateway2lease 10/10 and would certainly deal with them again and also recommend them. The only negative thing I would like to say is the supplying dealer delivered the car with almost zero petrol in the tank. Fortunately for me there is a petrol station close to me-someone else might not be so lucky.

8 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Hi,

Thank you so much for taking the time to leave us such a fantastic and detailed 5-star review.

We’re absolutely delighted to hear that you found the application and ordering process straightforward, and that Claire was able to provide superb support throughout. It’s also wonderful to know that Ruth kept you well informed and supported with the delivery arrangements. We will make sure both Claire and Ruth receive your kind words – they will be really pleased to hear your feedback.

We’re especially pleased that you felt supported and valued throughout the process and that our team helped make your experience a positive one. Your comment about feeling part of the Gateway2Lease “family” truly means a great deal to us.

Thank you also for your constructive feedback regarding the fuel level on delivery. While this is managed by the supplying dealer rather than ourselves, we do understand how inconvenient this would have been and we will certainly pass your comments on to ensure it is highlighted appropriately with them.

We really appreciate your recommendation and kind words, and we’re delighted you would choose to deal with us again.

Thank you for choosing Gateway2Lease. We wish you many happy miles of motoring in your new vehicle and look forward to working with you again in the future.

Kind regards,
Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Very helpful staff when phoning and…

Very helpful staff when phoning and never seemed to much trouble , when car was delivered the guy couldn’t have been more helpful

8 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Hi,

Thank you for taking the time to leave us such a lovely 5-star review.

We are delighted to hear that you found our team helpful and approachable throughout your experience, and that nothing ever felt too much trouble when you called us. It’s also great to know that the delivery experience met your expectations and that the delivery driver was able to provide such a positive handover.

We really appreciate your kind words and your feedback means a great deal to the whole team.

Thank you for choosing Gateway2Lease. We wish you many happy miles of motoring and hope you enjoy your new vehicle.

Kind regards,

Jodie The Gateway2Lease Team

Noté 5 sur 5 étoiles

First class service very professional

First class service
Always willing to help 10/10

8 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Hi Philip,

Thank you for taking the time to leave us a fantastic 5-star review.

We are delighted to hear that you found our service to be first class and professional. Providing helpful, friendly support to our customers is at the heart of what we do, so it's wonderful to know that this was reflected in your experience with us.

Your kind words and 10/10 rating are greatly appreciated by the entire team.

Thank you for choosing Gateway2Lease. We wish you many happy miles of motoring in your new vehicle and look forward to assisting you again in the future.

Kind regards,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Vicky was so good I feel I must single…

Vicky was so good I feel I must single her out. My car took longer to deliver than I would have liked and though this was due to issues beyond G2L’s control she kept in regular touch and updated me every step of the way. She was professional, friendly and very helpful. She made me feel valued and that she was taking care of business. 5 star service even in adversity!

8 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Hi William,

Thank you for taking the time to leave us such a wonderful 5-star review.

We are delighted to hear about your positive experience and particularly pleased that Vicky's dedication and support made such a difference throughout your journey with us. While we appreciate that delays can be frustrating, it's fantastic to know that Vicky's regular communication, professionalism, and friendly approach helped keep you informed and reassured every step of the way.

At Gateway2Lease, we strive to provide excellent customer service, especially when circumstances outside of our control create challenges, so your comments mean a great deal to us. We will be sure to share your kind words with Vicky, who will be thrilled to receive such wonderful feedback.

Thank you for choosing Gateway2Lease and for placing your trust in us. We wish you many happy miles of motoring and lots of enjoyable adventures in your new vehicle.

Kind regards,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Excellent customer service

Purchased our new car through Gateway2lease, they made the whole process stress free and effortless. Would like to give a shout out to Ruth Brown for the communication. She kept us informed throughout and was quick to reply to any questions we had. Our car was delivered on time and in excellent condition. Thank you once again for your service.

8 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Hi Joshua,

Thank you so much for taking the time to leave us a 5-star review.

We are delighted to hear that your experience with Gateway2Lease was stress-free and effortless from start to finish. It's wonderful to know that Ruth kept you well informed throughout the process and was able to answer your questions promptly. We will be sure to pass on your kind words to her.

We're also pleased to hear that your vehicle arrived on time and in excellent condition.

Thank you for choosing Gateway2Lease and for trusting us with your business. We truly appreciate it. We wish you many happy miles of motoring and lots of magical adventures in your new lease vehicle.

Enjoy every journey, and we look forward to assisting you again in the future.

Kind regards,

Jodie and The Gateway2Lease Team

Noté 5 sur 5 étoiles

Sales & Customer Services

Right from my initial phone call as a general enquiry, Claire Garness spent a lot of time explaining and searching for the deal and car that I wanted. Once the car I wanted has gone, she made every effect to ensure I find another one, which is the one now I am leasing. Her professionalism and service is much appreciated.
Once the sales contracted, Ruth Brown of the customer service team leader took over. She kept me well informed and updated with the delivery and paperwork. She even helped me to solve the BYD app issue after delivery. All in all, I like the person touch she offers and she is very responsive to my calls and email.
I am very pleased with the level of service form Both Claire and Ruth.

5 juin 2026
Logo de Gateway2Lease

Réponse de Gateway2Lease

Thank you so much for your wonderful 5-star review, Kevin!

We're delighted to hear that both Claire and Ruth made such a positive impact on your leasing journey. Claire's dedication to finding the right vehicle and securing the best possible deal, combined with Ruth's attentive support and communication throughout the process, perfectly reflects the level of service we strive to provide.

It's especially pleasing to know that the personal touch, responsiveness, and after-delivery support helped make your experience smooth and enjoyable from start to finish.

We'll be sure to pass on your kind words to both Claire and Ruth—they will be thrilled to receive your feedback.

Thank you again for choosing us for your vehicle lease. We wish you many happy miles of motoring and plenty of magical adventures in your new BYD. Enjoy every journey ahead!

Warm regards,

Jodie and The G2L Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus