We had a really positive experience with gateway2lease. Hannah who dealt with our car lease was amazing and helped us to look at different options for the car we wanted. The whole process was so easy... Voir plus
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This is second lease through Gateway2Lease. As before they made the process really easy. I left it very late but they worked hard to source something within our requirements in time. Communication was... Voir plus
L'entreprise a répondu
Unfortunately my 3-year lease via Gateway is soon to end, simply because Jaecoo's port and delivery delays scuppered my new lease with them. I just wanted to give my deep thanks to Vicky, Jodie... Voir plus
L'entreprise a répondu
Fantastic company. After a disappointing experience with another company, I needed a fairly quick turnaround on a new car. Claire was in touch within minutes of completing the form and couldn’t have b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
Coordonnées de contact
4,8
Excellent
588 avis
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A répondu à 66 % de ses avis négatifs
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Nice and easy process.
26 mai 2026
Réponse de Gateway2Lease
Thank you for your 4-star review!
We're pleased to hear that you found the process nice and easy. We work hard to make arranging a lease vehicle as straightforward and hassle-free as possible, so it's great to know that reflected in your experience.
Thank you for choosing us. We wish you many happy miles of motoring and plenty of magical adventures in your new lease vehicle. Enjoy every journey, and we look forward to helping you again in the future!
Best wishes,
Jodie and The G2L Team
Don't bother - broken promises on delivery date with poor communications
I cannot recommend this company. They failed to deliver on time, and when I chased for updates, I received only false promises. Rather than taking responsibility or offering solutions, they consistently blamed their suppliers and the rest of the pipeline. When I asked for support, there was none—just excuses.
I expected accountability from a professional lease company. Instead, I got repeated delays, broken commitments, and zero willingness to help resolve the situation. I would not trust them with another lease.
1 juin 2026
Avis spontané
Réponse de Gateway2Lease
Good morning Allan,
Thank you for taking the time to leave your feedback.
Firstly, we are genuinely sorry for the frustration and disappointment caused by the delays to your vehicle order. We completely understand how upsetting it is when expected delivery dates move, particularly when you are relying on a new vehicle arriving within a certain timeframe.
Whilst we appreciate this may not change your experience, it is important to explain that as a leasing broker we do not physically supply, prepare, or deliver vehicles ourselves. We rely on information provided by the supplying dealership and manufacturer and, unfortunately, when delays occur, we are often dependent on them for updates and revised timescales.
That said, we absolutely accept that managing customer expectations during these situations is part of our role, and we are sorry that you feel we fell short on this occasion. Please be assured that we have been actively chasing the supplying dealership throughout and have escalated the matter internally to Director level in an effort to secure answers and prioritise affected orders.
We recognise that this has been a disappointing experience for you and we remain committed to doing everything within our power to help bring the matter to a satisfactory conclusion.
Kind regards,
Mike & The team at G2L
Excellent customer service
Excellent customer service
From start to finish the whole experience was seamless. The assistants were quick to respond and ensured a quick delivery of the vehicle
1 juin 2026
Réponse de Gateway2Lease
Thank you so much for your wonderful 5-star review, Zoe!
We're delighted to hear that your experience was seamless from start to finish and that our team was able to provide quick responses and ensure a fast delivery of your new vehicle. Providing excellent customer service is always our goal, so it's fantastic to know we achieved that for you.
We truly appreciate your kind words and your trust in us. Wishing you many happy miles of motoring and plenty of magical adventures in your new lease vehicle. Enjoy every journey, and we hope to assist you again in the future!
Best wishes,
Jodie and The G2L Team
Easy Leasing!
Great communication throughout the whole buying process, efficient and friendly staff and when problems arose they were quick to offer alternatives. Would recommend!
26 mai 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you found the leasing process easy and enjoyable from start to finish. Providing clear communication, friendly service, and quick solutions whenever challenges arise is exactly what we strive for, so your kind words really mean a lot to the whole team.
It’s wonderful to know you’d recommend us, and we truly appreciate you placing your trust in Gateway2Lease.
We hope you absolutely love your new lease vehicle and wish you many happy miles, amazing journeys, and plenty of memorable adventures ahead!
Best wishes,
Jodie and The G2L Team
Everything was plain sailing from start…
Everything was plain sailing from start to finish
26 mai 2026
Réponse de Gateway2Lease
Thank you so much for your wonderful 5-star review, Gregg!
We’re thrilled to hear that everything was smooth and straightforward from start to finish. Providing a hassle-free and enjoyable experience is exactly what we aim for, so it’s fantastic to know we delivered that for you.
Thank you again for choosing Gateway2Lease. We hope you absolutely love your new lease vehicle and wish you many happy miles, unforgettable road trips, and plenty of magical adventures ahead!
Best wishes,
Jodie and The G2L Team
Good service with friendly staff
Good service with friendly staff. Helped me find the right car at the right price
18 mai 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you received friendly, helpful service and that the team was able to help you find the perfect car at the right price. Making the leasing process simple, enjoyable, and tailored to each customer is exactly what we strive for, so your kind words mean a great deal to us.
Thank you again for choosing Gateway2Lease. We hope you absolutely love your new lease vehicle and wish you many happy miles, unforgettable journeys, and plenty of wonderful adventures ahead!
Best wishes,
Jodie and The G2L Team
5/5 Stars – Absolute Legends! A breath of fresh air.
After a really bad experience with a large, well-known leasing company where the car simply never showed up after broken dates and promises, I came to Gateway2Lease - and they have been brilliant from day one.
The car was ordered and booked in smoothly with Hannah, but we then hit an issue where the day before delivery, the dealer cancelled because they had lost... part of the key!
The team - Sam and Mike - have been absolute legends throughout. They were completely on my side, backing me and working with me while I dealt with the dealer to resolve the issue. The car is still delayed by several weeks, but I have secured a loan car from the dealer and agreed other means to compensate for the delay and issues caused by the dealer, with the team supporting me the whole way.
Having leased for years with some large broker companies - and being used to never getting replies to emails, pushy sales, ignored support requests, no returned calls, and even needing to bring in the Financial Ombudsman once - the team at Gateway2Lease are a breath of fresh air. They answered every call, responded to emails, and I can't praise them highly enough.
I will be back again for personal leasing, and going forward, any business leasing too.
Thanks guys!
21 mai 2026
Avis spontané
Réponse de Gateway2Lease
Hi Simon!
Thank you so much for taking the time to leave such a detailed review and for your incredibly kind words.
We’re genuinely sorry for the issues and delays caused by the dealership, especially after the experience you’d already had elsewhere beforehand, but we’re really pleased that we were able to support you throughout and help get things moving in the right direction.
Customer service is hugely important to us, so hearing feedback like this truly means a lot to the whole team. We always aim to be available, honest, and supportive whenever our customers need us, so it’s fantastic to know that came across during your experience with us.
Thank you again for your patience and understanding throughout, and we very much look forward to helping you again with both your personal and business leasing in the future.
Enjoy the new car once it finally lands! 🚗
Mike & The team at G2L
Great Customer Service and Fast Delivery of Vehicle
Since the start of my enquiry to the delivery of my new car, the communication from the team has been brilliant. Instructions have been clear and Ryan really helped me find the perfect car for my needs and budget! Thanks all.
18 mai 2026
Réponse de Gateway2Lease
Thank you so much for your wonderful 5-star review, Kate!
We’re absolutely delighted to hear that you had such a positive experience from your initial enquiry right through to the delivery of your new car. Providing clear communication and making the process as smooth and stress-free as possible is something we pride ourselves on, so your kind words mean a great deal to the whole team.
It’s especially lovely to hear that Ryan was able to help you find the perfect car to suit both your needs and budget — we’ll be sure to pass your feedback on to him.
Thank you again for choosing Gateway2Lease. We hope you absolutely love your new car and wish you many happy miles and plenty of wonderful adventures ahead!
Best wishes,
Jodie and The G2L Team
Process was quick and simple with clear…
Process was quick and simple with clear communication when asked for clarification. Good price for car and service was as it should be.
18 mai 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review, Kieran!
We’re delighted to hear that you found the process quick, simple, and easy to follow, and that our team was able to provide clear communication whenever you needed clarification. Providing great value alongside a smooth and straightforward customer experience is exactly what we aim for, so your feedback really means a lot to us.
Thank you again for choosing Gateway2Lease. We hope you’re loving your new car and wish you many happy miles and plenty of amazing adventures ahead!
Best wishes,
Jodie and The G2L Team
Excellent communication
Excellent communication, efficient whilst also friendly. Did not make me feel like just another "account". Thank you.
18 mai 2026
Réponse de Gateway2Lease
Thank you so much for your wonderful 5-star review, Robert!
We’re delighted to hear that you found our communication excellent and that the team struck the right balance between being efficient and friendly throughout your experience. One of our biggest priorities is making sure every customer feels valued and supported as an individual, so it means a great deal to know you never felt like “just another account.”
Thank you again for your kind words and for choosing Gateway2Lease. We wish you many happy miles and plenty of enjoyable adventures in your new vehicle!
Best wishes,
Jodie and The G2L Team
Great customer service
Very impressed with the service provided by Gateway2Lease throughout the process. This was my first time leasing a vehicle but Claire and Ruth were extremely helpful in every stage from my initial enquiry to post delivery.
18 mai 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review, Thomas!
We’re absolutely delighted to hear that your first leasing experience was such a positive one and that Claire and Ruth were able to support you every step of the way — from your initial enquiry right through to delivery and beyond. Providing a smooth, friendly, and stress-free experience is exactly what we strive for, so your kind words truly mean a lot to us.
We hope you’re loving your new lease vehicle and wish you many happy miles, unforgettable road trips, and plenty of wonderful adventures ahead!
Thank you again for choosing Gateway2Lease — we hope to help you again in the future.
Best wishes,
Jodie and The G2L Team
Overall a great customer service
Overall a great customer service. I spoke to Ruth numerous times throughout the process and she was very friendly and couldn't have been more helpful. I would recommend Gateway2Lease for any car leasing requirements you may have.
5 mai 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review, Rob!
We’re delighted to hear you received great customer service throughout the process and that Ruth was able to help make everything as smooth and straightforward as possible for you. Your recommendation truly means a lot to us.
We hope you enjoy many happy miles of motoring and plenty of magical adventures in your new lease vehicle!
From all of us at Gateway2Lease, thank you again for choosing us. 🚗✨
Very easy and efficient process
This was the first time using gateway2leasing and I have to say the process was made very easy and streamlined by Jordan and Sam. It was the easiest leasing deal I have ever had and I would have no hesitation in using them again.
11 mai 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review Robert!
We’re delighted to hear that your first experience with Gateway2Lease was so smooth, easy, and efficient. It’s wonderful to know that Jordan and Sam were able to make the whole process straightforward and stress-free for you.
We really appreciate you taking the time to share your feedback and your kind recommendation means a lot to us.
Wishing you many happy miles of motoring, plenty of enjoyable journeys, and lots of memorable adventures in your new vehicle!
Best wishes,
Jodie and The Gateway2Lease Team
Great friendly service!
From the minute I enquired about my new car right up to delivery was very professional! All the staff I dealt with were friendly and informative! Car was delivered ahead of schedule and the live tracker helped to know when it would be with me!
11 mai 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review, Sharon!
We’re delighted to hear that you had such a positive experience from your initial enquiry right through to delivery. It’s wonderful to know that the team kept everything professional, friendly, and informative throughout the process.
We’re also so pleased your vehicle arrived ahead of schedule and that the live tracker helped make delivery day even smoother for you.
Thank you again for taking the time to share your feedback. Wishing you many happy miles of motoring and plenty of magical adventures in your new lease vehicle!
Best wishes,
Jodie and The Gateway2Lease Team
First Lease Car
This was the first time l had leased a car and found it was more straight forward than I thought it would be. Just had an afternoon going round various dealers and decided what I wanted and left the rest to Gateway2lease
27 avril 2026
Réponse de Gateway2Lease
Hi Francis,
Thank you for your lovely 5-star review—we really appreciate you taking the time to share your experience. It’s great to hear that your first time leasing a car felt so straightforward and easier than expected, and that you were able to take your time choosing the right vehicle for you.
We’re glad we could take care of everything smoothly once you’d made your decision.
Wishing you many happy miles of motoring and wonderful adventures in your new lease car 🚗✨
Best wishes,
Jodie and the G2L Team
Very helpful from start to finish apart…
Very helpful from start to finish apart from the JLR price increace a pleasant experierence ..
20 avril 2026
Réponse de Gateway2Lease
Hi David,
Thank you for your great feedback and for the 4-star review—we really appreciate you taking the time to share your experience. It’s wonderful to hear that you found the team helpful from start to finish and that communication was clear throughout.
We’re sorry to hear about the JLR price increase impacting things, but we’re really pleased the overall process still felt smooth and pleasant for you.
Wishing you many happy miles of motoring and lots of memorable adventures in your new lease vehicle 🚗✨
Best wishes,
Jodie and the G2L Team
Great service
Great service, excellent communication!
Always very prompt replies to any queries along the process.
Very happy with new car.
20 avril 2026
Réponse de Gateway2Lease
Hi Ian,
Thank you for the fantastic 5-star review! We’re really pleased to hear you enjoyed the service and found our communication clear and responsive throughout the process—that’s exactly what we strive for.
It’s great to know you’re happy with your new car. Wishing you many happy miles of motoring and plenty of memorable adventures in your new lease vehicle! 🚗✨
Best wishes,
Jodie and the G2L Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a fantastic experience with Gateway2Lease from start to finish. The whole process of securing my EV lease was smooth, transparent, and far less stressful than I expected.
Communication was excellent throughout — quick responses, clear explanations, and no pushy sales tactics. They took the time to understand what I needed and helped me find the right deal without any hassle.
Everything was handled efficiently, and the delivery timeline was exactly as promised. It’s rare to find a service that’s both professional and genuinely easy to work with, but Gateway2Lease absolutely delivered.
Would highly recommend to anyone looking to lease an EV — I’ll definitely be using them again in the future.
20 avril 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review, David!
We’re delighted to hear that your experience with Gateway2Lease was smooth, transparent, and stress-free from start to finish. It’s great to know the communication, clarity, and tailored support made the process of securing your EV lease straightforward and enjoyable.
We really appreciate your kind words and recommendation, and we look forward to working with you again in the future.
Wishing you many happy miles of motoring and plenty of magical adventures in your new lease vehicle 🚗✨
Best wishes,
Jodie and the G2L Team
Very simple and professional service…
Very simple and professional service and secured my lease at a cheaper price than other brokers.
7 avril 2026
Réponse de Gateway2Lease
Thank you for your fantastic 5-star review, Simon!
We’re delighted to hear you found the service simple and professional, and that we were able to secure you a great deal on your lease. It really means a lot.
Wishing you many happy miles of motoring and plenty of magical adventures in your new vehicle — enjoy every moment!
All the best,
Jodie and the G2L Team
Great service to help me select the car…
Great service to help me select the car I wanted, good follow up on delivery dates and great delivery service.
7 avril 2026
Réponse de Gateway2Lease
Thank you so much for your fantastic 5-star review, Mike!
We’re really pleased to hear that you received great support in selecting the right car, along with clear communication and helpful updates on delivery dates. It’s also wonderful to know the delivery service itself met your expectations.
We truly appreciate your kind feedback and your support.
Wishing you many happy miles of motoring and plenty of wonderful journeys in your new car!
Best wishes,
Jodie and the G2L Team
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