Glencroft Avis 

91
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

What a find! I ordered something that arrived promptly but in excellent packaging, and a note from a real person! Such a rarity these days…. They offer delightful products at reasonable prices, and b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Drove from Stafford to Glencroft to purchase the Aviator jacket. Met at the shop by Edward who spent time telling me about their products. What a great bloke. Made me and the wife feel very welc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just received a tremendous jumper from Glencroft in their "Surplus" style. Feels good, looks good, smells like fresh wool that your mum used to have you hold out your arms for in order to wind pri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service. From telephoning the order through to the packaging used. My husband ordered me aDales Sheep Arran cardigan on Monday for my birthday on Saturday 11th November.... it arrived Wednes... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de textile
  2. Magasin de vêtements
  3. Boutique de sacs à main
  4. Chapellerie
  5. Fabricant de tricots
  6. Fournisseur de peaux et de laine de mouton

Écrit par l'entreprise

A family business established in 1987 in Clapham, Yorkshire Dales. Glencroft focuses on responsibly producing traditional countrywear from wool, sheepskin and tweed. We still manufacture in traditional Yorkshire woollen mills, and use materials including British Wool, Harris Tweed and British tanned sheepskin as well as hand-stitching gloves in Portugal.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(91)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent product and service

What a find! I ordered something that arrived promptly but in excellent packaging, and a note from a real person! Such a rarity these days….
They offer delightful products at reasonable prices, and by buying we are supporting small British businesses, not Chinese ones. Go no further!

3 septembre 2026
Avis spontané
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Réponse de Glencroft

Hi Jan, thank you so much for your order, we really appreciate it. We're glad you like the product, and the note! We're a small team so whether it's myself or Helen packing it we like to be able to make it personal. Thanks again and hope to see you again in the future! All the best, Edward

Noté 5 sur 5 étoiles

Top Notch Company.

Drove from Stafford to Glencroft to purchase the Aviator jacket. Met at the shop by Edward who spent time telling me about their products. What a great bloke. Made me and the wife feel very welcome. Tried Large and Extra Large jacket, Edward recommended the Large and he was spot on.
Bought the jacket, all my family love it and can't wait for winter to come to start wearing it.
Thanks Edward for a superb experience.

Would recommend this company to anyone looking for good old customer service.

Brynn Welch ... Stafford.

6 août 2026
Avis spontané
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Réponse de Glencroft

Hi Brynn, thank you so much for your lovely review and I'm so glad we could find you the right aviator jacket. I do hope it keeps you looking good and warm for many decades to come!!! Thank you for driving such a distance to see us, it was great to meet you and your wife. And I hope you managed to find somewhere to stop for a refreshment before your long drive back. All the best, Edward

Noté 5 sur 5 étoiles

Cannot praise this company enough…

Cannot praise this company enough …….from the personal service provided to the quality of their products!

25 juillet 2026
Avis spontané
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Réponse de Glencroft

Thanks so much for your kind review and for your purchase! We really appreciate it. - Edward

Noté 5 sur 5 étoiles

I love these slippers.I love the look

I love these slippers.I love the look, the feel and the fit of them, I don't want to ever take them off. Thank you Glencroft.

24 juin 2026
Avis spontané
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Réponse de Glencroft

Thank you so much for your order and for your kind words, we really appreciate it! We hope they keep you warm for many years to come. Thank you - Edward & Helen @ Glencroft

Noté 5 sur 5 étoiles

Lovely sheepskin rug just as pictured…

Lovely sheepskin rug just as pictured on the website.
Easy to pay and quick delivery - very happy.

14 avril 2026
Avis spontané
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Réponse de Glencroft

Thanks so much for your purchase and your review Alison, we really appreciate it. I hope your rug keeps you cosy for many years to come!! :-) All the best, Edward

Noté 5 sur 5 étoiles

Fab jumper made in Britan from british…

Fab jumper made in Britan from british wool. Company is very friendly to deal with, and my order arrived in just a couple of days via Royal Mail. Very pleased with the fit and am now the envy of all my friends.

7 janvier 2026
Avis spontané
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Réponse de Glencroft

Thank you so much for your purchase Robert, we really appreciate it. I do hope the jumper keeps you lovely and warm for many years, and I'm very glad you're now the envy of your friends!!! All the best, Edward and all of us at Glencroft

Noté 5 sur 5 étoiles

Wonderful

Wonderful, excellent quality product

11 janvier 2026
Avis spontané
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Réponse de Glencroft

Thanks so much for your review and your order, we really appreciate it! - Edward and team.

Noté 5 sur 5 étoiles

Local busness

It was a delight dealing with Glencroft. I ordered three items that were perfect. They were also extremely kind in pointing out that I had placed the same order twice, was it a mistake. It obviously was and what surprised me was the refund appeared in my account the same day. Has an Yorkshireman who is now living south it is a pleasure to support a North Yorkshire company who are very much a local business who employ local people and use local resources where possible.

6 janvier 2026
Avis spontané
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Réponse de Glencroft

Hi John, thank you so much for your orders and your email, it's been a pleasure communicating with you and I hope the items are keeping you lovely and warm! And continue to for many years to come. If you ever visit the homeland please pop into our factory shop and say hello!! All the best, Edward and all of us at Glencroft.

Noté 5 sur 5 étoiles

Authentically British quality

Authentically British quality. Conscientious buying, supporting small-scale British makers and farmers with my spending is worth it . Beautifully made , high quality material accessories, is all the more pleasurable knowing it’s ‘local’!
Thank you Glencroft, I purchased the perfectly designed, and sized Tudor hat. I have barely had it off.

It’s also lovely, rare and heartwarming to get a handwritten ‘thank you’ note enclosed.

I have just made another hat order, after going to the hairdressers and getting too much off ..!

I will be returning for more in the future…

Grazie mille,
Lucia

31 décembre 2025
Avis spontané
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Réponse de Glencroft

Hi Lucia, thank you so much for your order and for your kind words! We really do appreciate and very glad you like our Tudor hat and it's keeping you warm during this cold spell. Look forward to hearing from you again soon! Thanks so much from Edward and all the Glencroft team. :-)

Noté 5 sur 5 étoiles

Exceptional quality cap

I ordered my husband a Harris Tweed flat cap from Glencroft because they are one of the few companies who are making them in Britain. It came today and the quality is absolutely excellent. Beautiful tweed, lovely breathable lining and the perfect size. A family business doing a great job!

20 novembre 2025
Avis spontané
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Réponse de Glencroft

Hi Lynn, thank you so much for purchasing one of our flat caps, we really do appreciate it. I hope your husband loves it and it fits him well - any issues on sizing let us know and we can exchange as needs be. Thanks again for supporting our family business!! - Edward and all of us at Glencroft

Noté 5 sur 5 étoiles

I bought some Glencroft slippers they…

I bought some Glencroft slippers they are well made from the UK they are great quality and I really enjoy them

29 septembre 2025
Avis spontané
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Réponse de Glencroft

Thank you so much for your purchase, and taking the time to leave a review, we really appreciate it! Very glad you like them and hope they keep you lovely and warm this winter. Many thanks, Edward and all of us here at Glencroft

Noté 5 sur 5 étoiles

Great quality and great customer service!

I ordered an Aran Wool jumper for the New Year and am very happy with the one received. I've had similar jumpers in the past and had trouble finding one I wanted, until coming across Glencroft's webpage.
The jumper is well made and just what I was looking for.
Thank you Glencroft.
Fast delivery and great customer service.
I would highly recommend!

4 février 2025
Avis spontané
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Réponse de Glencroft

Thank you so much for your purchase and for leaving us a review, we really appreciate it. We're so glad you like your new jumper and hope it keeps you lovely and warm for many years to come! All the best, Edward and all of us at Glencroft

Noté 5 sur 5 étoiles

Tweed Caps

I ordered two flat caps on the 3rd of January and they arrived here in Mid Wales beautifully packed on the 6th! How's that for speed, in snow, ice and flood conditions? I really appreciate that all the superb packaging is recyclable or reusable and the hats themselves were very well received by their new owner, who says they are the best he's ever had (and he's owned a fair few in over 60 years, and more expensive ones, too). I sew myself, and as a bit of a perfectionist recognize high quality when I see it. Finally, thank you Rose for your hand-written note. I highly recommend Glencroft to anyone considering making a purchase.

7 janvier 2025
Avis spontané
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Réponse de Glencroft

Ah, what a lovely review to receive! Thank you so much for ordering from us, we really appreciate it and for taking the time to write this. We do hope the new owner loves wearing them for many many years. All the best, Edward, Rose and all of us at Glencroft

Noté 5 sur 5 étoiles

Lovely warm sheepskin mittens

Lovely warm sheepskin mittens. Well made. Highly recommend.

27 décembre 2024
Avis spontané
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Réponse de Glencroft

Thank you so much for your purchase and for your lovely review, we really appreciate it! We hope they keep your hands toasty and warm for many winters to come. :-) All the best from everyone at Glencroft.

Noté 5 sur 5 étoiles

Excellent customer service

Great customer service! I ordered a wax flat cap for my partner's birthday. Initially there was a mix up and I realised that the cap didn't have a feature that was listed on the website. I contacted Glencroft to make them aware of the issues and they responded very quickly to explain how the issue had come about. Edward was brilliant at resolving the issue and sent the correct cap out with next day delivery which arrived in time for me to give it to my partner for his birthday. The quality of the cap itself is excellent and my partner loved his present. All in all, I had a great experience with Glencroft. They were quick, professional and had great communication.

5 novembre 2024
Avis spontané
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Réponse de Glencroft

Thanks so much for your kind review Hannah and for your understanding after my mistake. I'm really glad we could resolve it in the nick of time and I do hope your partner loves their cap! Thanks for shopping with us, we really appreciate it. All the best, Edward and all of us at Glencroft

Noté 5 sur 5 étoiles

Fantastic quality item

Fantastic quality item, very quick delivery, lovely hand written note was much appreciated, Will definitely make further purchases cannot recommend this business highly enough.

30 octobre 2024
Avis spontané
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Réponse de Glencroft

Thank you so much for your lovely review and for purchasing from us, we really appreciate it! All the best, Edward, Rose and all of us here at Glencroft

Noté 3 sur 5 étoiles

The large leather saddle bag

The large leather saddle bag I purchased didn’t come with a 100% tweed protector bag as shown on the website. After contacting the company direct, I was informed that the inner protector bag is just made out of any scrap cloth. The website is therefore misleading, and although the bag itself is of beautiful craftsmanship the ‘scrap cloth inner bag’ is not 100% tweed which I personally think does not fully satisfy my purchase. Glencroft have agreed to correct the website as it does not come with the 100% tweed inner bag.
Gillian

2 octobre 2024
Avis spontané
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Réponse de Glencroft

Dear Gillian,
Thank you for purchasing one of our saddle bags from an independent retailer we supply in the Lake District, and for taking the time to call us this morning to explain your concerns.
We apologise for our oversight regarding the tweed dust bag description on our website. This has now been updated to make it clear that, in line with our sustainability values, the dust bags are made from spare material we have available, currently cotton, previously tweed.
The dust bags are included as packaging with online orders to stop the saddle bag getting scratched in the post, but we don't supply them to independent retailers including the shop where you purchased your bag.
We're a small family business of five people and we really do strive to go above and beyond to provide natural, sustainable and locally made items at reasonable prices. These handbags are made from genuine leather right here in the North of England and should last you many years.
As discussed on the phone, I'd be very happy to send you one of the cotton dust bags we have in stock at the moment for free or help arrange a full refund with the shop you purchased your bag from if you'd prefer to return it. Please email or call me and I can arrange that for you.
Thank you for your understanding.
Edward

Noté 5 sur 5 étoiles

Men’s Leather belt

Product arrived promptly days after ordering. The belt itself fits perfectly and is of great quality, with a handy bag too!
Would recommend highly,
Many thanks!

9 août 2024
Avis spontané
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Réponse de Glencroft

Hi Louie, thank you so much for your purchase we really appreciate it. Very glad you like the belt and it's a good fit, hopefully it should last you for decades! All the best, Edward and all of us at Glencroft

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