Glenton Holidays Avis 

What made this holiday for me was our host Moira. Very attentive and always looking after us making sure our holiday was going well and organising our days. What would have been good was hotel to issue us with a map of area when we checked in. Also did not see much information on areas we could discover on our own had to go to tourist information centre for this. Was first solo holiday and I was very apprehensive about it. However as I have said our host Moira put me at ease.

Can't praise this holiday anaugh. The hole holiday was fantastic. It was a great experience. All the other holiday members were just great . And a special mention must go to Moira , she made sure everyone got a great holiday.

We had a lovely 5 days away Southport/Liverpool coach driver very helpful and hotel and food very nice .

Hotel was top notch, driver Chris was a good steady driver and very accommodating.

Everything was well organised, Moira our host was brilliant, the hotel was nice, and I enjoyed the trips we had. Our group all got on very well, they were a great bunch of people, I thoroughly enjoyed my holiday

This holiday was wonderful. Alan, the driver was entertaining, kind,polite and very helpful. The hotel was excellent as it was in the middle of Newcastle, the food was excellent, the rooms lovely and clean and the bed was comfortable. The bathroom was clean, tidy and modern.
The first outing was to Alnwick Castle. We had glorious weather; the castle was wonderful. The gardens and fountain and water features was stunning and I loved The Poison Garden. We had time for a walk around the town of Alnwick. Lovely little market town.
Second outing was to Morpeth. Another lovely market town with plenty of places to get a bit to eat.
Last outing was to Lindesfarne. What a lovely run in the coach as the sun was shining and the countryside was amazing. The walk to and around the castle was nice and we had plenty of time to explore the town of Lindesfarne.
That afternoon we went to Seahouses which was yet again a lovely seaside village.
Fantastic holiday, friendly people on the coach and I think a great time was had by everyone.
Excellent holiday. Can't recommend Glenton Holidays enough.
Great customer service from Glenton too.

Comfortable Coach, driver very friendly and amenable though he couldn't find the pick up point initially.
Excursions were very good and well organised [except the trip to Chorley market as we went on a day it wasn't open, big disappointment.]
The hotel was good including the food.
Made some friends in the course of the trip which was nice.

This is a review for my parents who had a nightmare with Glenton Holidays.

1: Taxi arrived on time to pick them up, only to find no room for their case and fathers zimmer frame. Glenton knew he was taking this, so should of sent a bigger taxi. Waited twenty minutes for another taxi to arrive.

2:Booked holiday as they would be on bus last and dropped off first. Did not happen!
3: As the design of the coaches having STEEP stairs to the toilet, more stops needed as some people cannot managed these steps and need to go to the loo!

4:Booked a room with walk in shower, as father has a disability. Did not get this and ended getting a room with a bath and had to step over this! Glenton refunded the room price after we complained. Hotel was nice with good food by the way!

5: Case was left behind at the hotel and were told they had to wait a week to get it back by the very rude driver. Glenton arrange the case to be delivery two days later after we compained! Driver was seen letting non Glenton staff loading the cases on the coach. Strange? Driver decided to go back a different route dropping off my parents last at Hamilton.

Now this one worries me greatly, driver dropper off passengers on a BUSY DUAL CARRAGEWAY. I would not except that happening to my parents and i will be contacting the Health & Safety Exec to questing this very dangerous practace.

6: Taxi did not turn up at Hamilton to pick my parents up, after waiting over an hour in the cold, they had to arrange a taxi home at a cost of £38.

So, if your thinking of going on a trip with Glent, you have been warned. My parens have traveled with them for years, spending thousands of pounds and will not be returning to Glentons.

There was one Lady in the office calledElaine, I think. She was amazing help and a true asset to this company. Maybe promote her to Manager, as she is that good!

After my complaint, Glenton offered a £30 refund for the wrong room. Thats good! Then the insut came, by offering them a £40 voucher off the next holiday. Because of the perthetic offer, they will never be back with Glenton!

The coach driver was very knowledgeable the hotel was very nice.but food was Luke warm on the buffet

I,m disabled so home pick up is good.Hotels excellent
and fellow passengers and driver very friendly and helpful.

relaxed experience, meeting lovely people
first holiday since covid
thoroughly enjoyed it

Excellent service, everything went smoothly.

Nothing to fault at all. Helpful staff, reception, fabulous choice of food. Spotless and any maintenance is very quickly responded to and solved. Well appointed rooms and various entertainment and activities throughout the day and evenings. Numerous seating areas both inside and outside in the extensive grounds

Good start with a very comfortable Select Coach, courteous and helpful driver. The accommodation at Alvaston Hall was very good as was the food selection and quality. Outings during the break were well thought out and much enjoyed.

The coach was very comfortable & the coach driver ,Graham was excellent & very helpful .The trips were very good ,Wells in particular is a beautiful city .Graham arranged for a guide on the tour of Bath ,she had a wealth of knowledge & very entertaining .

everything was good,just make sure that the company gets back to departing from Edinburgh bus station ASAP Mr James Laidlaw

Dear Glenton,
I have just returned from a fabulous river cruise on the Seine. Very comfortable coach and lovely company on this holiday. Our driver Darren was great, despite some detours due to the Paris olympics. He was very professional and helped make the long journey more enjoyable. The ship, MS Renoir was fantastic. Beautiful surroundings, great crew and staff ,lovely cabins and delicious food. The destinations along the Seine were absolutely amazing. I highly recommend this holiday. Well done Glenton. And we had sunny weather.

I had a lovely holiday in Dublin The hotel was good and food was excellent
The tours were also very interesting especially the Stud farm it was fantastic The only issue which was out with your control was the 2 hour drive for our river Shannon cruise we could have missed out Trim The driver Alan was very pleasant and very helpful

We had a great holiday
Hotel was amazing and that’s our 6th time there
Our driver Allan was really good and very friendly
Only thing we missed was our welcome pack

Driver knowledgeable, attentive and friendly. Hotel very comfortable with plenty of public area. 2 restaurants gave ample variety and evening entertainment most welcome