Glenton Holidays Avis 

289
TrustScore 4.5 sur 5

4,5

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Noté 4 sur 5 étoiles

Thoroughly enjoyed the holiday apart for the river cruise. It was a long journey in the coach and the cruise was very disappointing. Last year I was in County Donegal with Glenton and we did a boat... Voir plus

Noté 5 sur 5 étoiles

We had a fantastic holiday in Waterford eire This was my husbands first trip with glentons and he really enjoyed the experience the excursions were brilliant I would only say a bit longer free time... Voir plus

Noté 5 sur 5 étoiles

From the moment I booked our Jersey by air holiday with Glenton holidays Glasgow everything went perfectly. We flew from Glasgow airport to Jersey. Our check in was stress free as Glenton had taken c... Voir plus

Noté 4 sur 5 étoiles

All Glenton stuff was great; coach, driver, excursions etc. Hotel was a bit run down and food wasn’t great. But will definitely give Glenton another go as this was our first ever coach holiday.

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Glenton Holidays offers a variety of coach holidays, holidays by air, self drive breaks and river cruises departing from Scotland.

GLENTON HOLIDAYS

Écrit par l'entreprise

GLENTON is Scotland’s only ABTA bonded coach holiday specialist. When you book your getaway with us, you can rest assured that not only are you in excellent hands, but that both your money and your holiday are safe.
There really is no substitute for experience and GLENTON’S 17 years’ expertise in travel means we know what is important to our customers. Tempting resorts, enthralling excursions, well-appointed hotels and comfortable travel are high on your list – and on ours too! Our coach holidays take you to great, British seaside resorts, splendid cities with history at every turn and tranquil countryside retreats. We include interesting and exciting excursions along with free time so you can really make the most of every moment of your longed for holiday.
Select WITH Door to Door* SERVICE
GLENTON Select raises the bar on coach holidays. Your journey begins from your own front door, where your transfer vehicle will collect you and chauffeur you to join a luxury Select coach. Sink into your comfortable reclining seat with its extra leg-room and take in the views through the panoramic windows. Perhaps follow the route via the coach’s satellite navigation screen as you glide to your hotel from our Select collection. Hotels hand picked for their high standards and exceptional service and many are four star properties.
A SOLO TRAVELLER’S BEST FRIEND
GOOD COMPANIONS hosted holidays are designed exclusively for mature solo travellers and have no single room supplements. Sidestep the stress of travelling alone and just relax in the company of your host and like-minded people as you explore new places together and make new friends along the way. With GOOD COMPANIONS, you won’t be on your own for long.
TOP NOTCH ALL INCLUSIVE RIVER CRUISING
We are thrilled to continue our partnership with one of Europe’s finest river cruise companies, CroisiEurope. Their ships, and the standards of food and service, are second-to-none and they have been providing the perfect cruising experience for over fifty years. CroisiEurope has a superb reputation for French cuisine, and selected complimentary drinks are part of the package*.
JET AWAY WITH GLENTON
GLENTON is bonded by ATOL, giving you extra financial security on all our AIR HOLIDAYS, so you can relax knowing your hard earned money is safe. We depart from local airports to fantastic destinations so you can soak up seaside sun or explore iconic sights. We also offer a Door to Door* service on many of our AIR HOLIDAYS.

Scotland's only ABTA bonded coach tour operator

ABTA bonded for your peace of mind

ABTA bonded for your peace of mind
GLENTON is Scotland’s only ABTA bonded coach holiday specialist. We are also bonded by ATOL providing extra financial security for all air holidays. If you book with an unbonded company you could well be risking your holiday and your hard earned money.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

289 avis

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4,5

Tous les avis

(289)

98 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Irish visit

Home pick up first class with no problem. A comfortable and smooth journey thanks to driver who kept us informed at all times . The hotel and meals were the standard we expected. Only down side was long trip between Trim and Carrick on Shannon. Appreciate it was not company's fault the river trip had to be moved but perhaps Trim could have been left out and the time spent in Carrick on Shannon. Nevertheless
a great trip.

22 juillet 2024
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Réponse de Glenton Holidays

Many thanks for your review, we are glad to hear you enjoyed your holiday.

Your comments have been fed back to our management team and we appreciate you taking the time to give your feedback.

We hope to see you on board again soon.

Regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Coach Trip Novice

Excellent pre trip booking and information. Very clean comfortable accommodation. Good sized bedroom and shower. Very pleasant dining, cleaning and reception staff. Excellent menu and food.We were treated as people and not another coach trip.
Downside. Agent constantly talked to driver during journeys. Driver looking back when answering. His driving was very aggressive at times.
Overall I would highly recommend this trip for organisation, hotel, friendliness and accommodation.
This was my first coach trip and I’ll definitely be back with Glentons.

8 juillet 2024
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Réponse de Glenton Holidays

Thank you for your feedback. We are delighted to hear that overall you enjoyed your holiday with Glenton.

We have passed your comments about the driver to our operations team and the coach operator.

We appreciate you taking the time to leave your review and look forward to seeing you again on board again soon.

Many thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

A fantastic holiday brilliant hotel …

A fantastic holiday brilliant hotel and good company.

8 juillet 2024
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Réponse de Glenton Holidays

Thank you for your review. We are delighted to hear that you enjoyed your holiday and hope to see you again very soon!

Many thanks for taking the time to review your experience.

Regards
Glenton Customer Service Team

Noté 3 sur 5 étoiles

Welsh Cities And Seaside

Morning pickup was as expected and our coach driver Terry was lovely and honest enough to admit to our party that he'd been randomly assigned and didn't really have much clue about the destination , comfy coach and first comfort stop at Gretna Green and i give a warning here always lift the toilet seat and check first as the one i saw looked like someone had scooped a lump out of the the water and wiped it across both lid and seat so always check ! Arrived at the hotel and check in was fine , it's a card these days not a key , no porter ( bring back the porter ! ) my room ? up three flights of stairs , through a door , across a foyer , through another door , left down a corridor till you see room 347 then turn and there's a push door , through that then down stairs , up stairs and through another door then my room door , i'm a severe liftphobic so i did this with a suitcase. Lovely staff , very friendly but as i said oh for a porter !! . Breakfast is a buffet that's to be honest rather disappointing , cooked choices not very warm , baking stale and the cereal was also stale and the milk warm , dinner menu was limited ( usual for coach parties ) and again not very warm , sometimes overcooked , sometimes undercooked , how about some good plain food on offer as well , steak and kidney pie anyone ? or roast beef and yorkshire pudding ? a little bit of gammon with a few sad looking strips of veg isn't quite the same ! First excursion to Cardiff Castle and i can't fault the tour guide there in any way , fascinating place to see and beautiful interiors , would recommend. Second day to St Fagan's Museum Of Welsh Life and in all honesty i only really saw the main exhibition building as i was a bit lost , my fault probably . Third day to Swansea and fair play to Terry our driver he admitted he hadn't a clue about that or Mumbles , might i suggest though dropping off at or near the Waterfront and ( yes i now know that parking costs there , would pay extra ! ) in Swansea rather than outside Tesco ! We had an hour in Mumbles , not long enough really it's a lovely little place with a great sea view. Easier getting my case down on the last day and Terry let me on the coach early which i fully appreciate , thank you sir !, straightforward journey home to Glasgow , little bit of a wait for the pick up home but fine when it arrived , it was a private hire car i'm assuming the lovely shiny mini bus is for larger numbers. Might well book again next year albeit with some things learned. NB:No leisurely coffee break with sweet treat and i would love to have known what was in a Select Welcome Pack but only bottled water for 50p was on offer , a star for our driver Terry and two stars for the very friendly staff at the hotel.

1 juillet 2024
Avis spontané
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Réponse de Glenton Holidays

Thank you for taking the time to give us your feedback on your recent holiday.

Your comments have been passed to our management team for review.

We hope to see you on board again soon.

Many thanks again.
Glenton Customer Service Team

Noté 4 sur 5 étoiles

Very enjoyable holiday

Very enjoyable. One downsize was the dinners each night. Choice good but lack of vegetables made each main course samey. Breakfast and other starters and dessert were good.

10 juin 2024
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Réponse de Glenton Holidays

Thank you for your feedback. We are glad to hear that you enjoyed your holiday and your comments about the food have been passed to the hotel.

We hope to see you on board again soon.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Lovely hotel

Lovely hotel. Friendly driver. Most trips were good

17 juin 2024
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Réponse de Glenton Holidays

Thank you for your review. It is great to hear that you enjoyed your holiday with us.

Your comments have been fed back to the team and we hope to see you again soon.

Thank you again,
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Never had any problems with glenton

Never had any problems with glenton

7 juin 2024
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Réponse de Glenton Holidays

Thank you for your review. We are very please with your feedback and hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Fantastic trip

Fantastic trip. Was a great day out and would definitely do it againx

7 juin 2024
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Réponse de Glenton Holidays

Thank you for taking the time to give your feedback. We are delighted to hear that you enjoyed your day out.

We look forward to seeing you again soon.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Excellent driver and itinerary and…

Excellent driver and itinerary and hotel very good but outside of hotel not inviting

24 juin 2024
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Réponse de Glenton Holidays

Thank you for your feedback. We are delighted to hear that you enjoyed your holiday and have passed your comments to our team.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

Noté 4 sur 5 étoiles

VINTAGE YORKSHIRE

The tour itself was good. The only reason I didn't give 5 stars was because the driver got lost on the day trips. Most of the trips we were walking up hill. Not good for anyone with a disability which there was on our bus. The Last of the Summer Wine day trip could have been half a day. Full day was too long as there was nothing else to do once you had seen the film setting. The driver had never done this trip before and seemed to get lost each day. Must have been difficult for him. Driver was a really nice person and very approachable. Not easy trying to please everyone.

17 juin 2024
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Réponse de Glenton Holidays

Thank you for your feedback. We are delighted to hear that you enjoyed your holiday.

We appreciate your comments on the itinerary and have passed these to our operations/product teams.

Many thanks for taking the time to review your experience, we hope to see you on board again soon.

Kind regards
Glenton Customer Service Team

Noté 2 sur 5 étoiles

TOO MUCH HAS CHANGED FOR ME

1-NO WELCOME BAGS GIVEN ANYMORE BUT HOLIDAY COST IT UP

2- MY ORIGINAL COST FOR HOLIDAY WAS CANCELED TWICE . I WANTED WHITBY WOUND UP IN YORK
3- YOUR OPERATORS WERE RUDE EXCEPT FOR THE LAST ON,
4- HOLIDAY WAS CANCELED AND THEN THE NEXT DAY YOUR OPERATOR CALLED AND SAID MY PAYMENT WAS OVERDUE -RUDE-
5 - DINNER WAS AT 7 TOO LATE FOR ME I EAT AT 5
6-TAXIS BOOKED FOR OUR COMING HOME WERE NOT IN ASSIGNED AREA AS WE WERE TOLD. HAD TO WAIT ADDITIONAL 15 MINUTES FOR THAT AND HE DIDN'T KNOW WHERE HE WAS GOING.
7- THEREFORE I GAVE A 2 I WAS PUSHING ON THAT

17 juin 2024
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Réponse de Glenton Holidays

Thank you for your feedback. We are sorry that you are disappointed with your experience as this is not the service we aim to provide.

Our quality control team will investigate your comments and provide a full written response to you directly.

We appreciate all feedback and thank you for taking the time to let us know that on this occasion we did not meet your expectations.

Kind regards
Glenton Customer Service Team

Noté 3 sur 5 étoiles

Meals were poor quality not good at all.

Meals were poor quality not good at all.

10 juin 2024
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Réponse de Glenton Holidays

Thank you feedback. Your comments have been passed to our management team and the hotel.

This hotel does normally receive good feedback, so we are sorry this was not your experience.

Many thanks for taking the time to give us your opinion, we hope to see you on board again soon.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Dumfries House and Troon

First time going on one of your day trip with my friends, from start to finish we had a great time.

Our driver was really friendly, kept us well informed throughout the day. Great choice of music on the coach.

Tour ground Dumfries House was really interesting and lunch afterwards was beautiful. Soup, sandwiches and cakes. Then on to Troon for some free time.

We are already planning future trips.

25 juin 2024
Avis spontané
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Réponse de Glenton Holidays

Thank you for your review of your recent day trip.

We are delighted to hear you had a good day and have passed your comments back to the team.

We hope to see you again soon.

Many thanks
Glenton Customer Service Team

Noté 3 sur 5 étoiles

Newbies

First impressions as a newbee customer of Glenton Holidays, my party and I feel that the information provided on our upcoming trip to Torquay is vague to say the least. No named driver, no explanation on how the excursions work, not even able to provide us with an itinerary of the trip.
With having to contact the emergency number for door to door pick up ourselves it was excellent to have Mr Sullivan confirm that yes home pick up is confirmed for Sunday 30th June at 4am, however why did we have to do this ourselves, surely it could have been explained in the minimalistic paperwork.

Let's hope the actual holiday itself is better than first impressions!! Here's to next Sunday 😊

23 juin 2024
Avis spontané
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Réponse de Glenton Holidays

Thank you for taking the time to give us your feedback.

We are very sorry you have found the information provided regarding your booking vague. We aim to provide all the details necessary for our customers.

We can advise that the time for your home pickup is stated on your final travel documents and this is sent to the lead passenger around 7-10 days prior to departure. If you have not received this information, please call our team who are happy to help.

With regards to your coach driver, he will introduce himself when everyone has joined the coach and will provide you with the details concerning the included excursions including the times that the coach will depart each morning from the hotel.

If you have any issues while on tour or before departure, you are welcome to contact our team who are always happy to help. Outwith office hours, please use the emergency mobile number provided on your final travel documents.

We hope very much that you and your party have a wonderful time in the English Riviera.

Many Thanks
The Glenton Customer Service Team

Noté 3 sur 5 étoiles

I had a good holiday

I had a very good holiday. Glenton have a bad habit of not getting times correct a trip to Guernsey sounds great but to travel 4hrs there and 4hrs back to spend 2 to 3 hrs there is a bit much and to stop the evening meal ticket on the return journey was wrong as we did not get back to the hotel till about 9 at night exhausted with all the travel therefore you do not enjoy the meal provided for you as it is so late and you are exhausted and tired from all the travelling.

10 juin 2024
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Réponse de Glenton Holidays

Thank you for your feedback.

We are delighted to hear that you enjoyed your holiday to the South Coast.

Your comments regarding the trip to Guernsey have been passed to the product and operations team.

We review all comments on a weekly basis with our management team and your feedback is very welcome to help us improve for future tours.

We hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Great service, delicious food, beautiful scenery and even some sunshine

I recently enjoyed a day trip with Glenton Holidays in association with Tourism Ireland. As always, our coach took us through some of Scotland's most stunning scenery on the way to Callander, where to stopped for a short break and a walk around the lovely little town, which will always be to me and other older members of the group the home of the 1960s' TV show, Dr Findlay's Casebook, where it was known as Tannochbrae. We then set off for Aberfoyle and the delightful Rob Roy Hotel, where we enjoyed a really delicious lunch, followed by some Irish entertainment and a raffle, the prize of which was a trip to Ireland, which I didn't win. There were many members of the Glenton staff in attendance at the Rob Roy, to ensure we were all enjoying ourselves, including the mascot dog who welcomed us when we arrived. After rather a dreich morning, the sun came out shortly after lunch, which meant that most of us headed outside to sit in the sunshine, a rarity in Scotland ... a thoroughly enjoyable day out.





29 mai 2024
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Réponse de Glenton Holidays

Thank you for taking the time to give us your feedback.

We are delighted that you enjoyed the day out and that the sun even made an appearance!

We hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Noté 4 sur 5 étoiles

Pleasant day out but you should have…

Pleasant day out but you should have told us that there was no free parking at the Edinburgh pick-point. Public transport available for Edinburgh residents, but it would have been very difficult for me to get to the pick-up point without a car.

29 mai 2024
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Réponse de Glenton Holidays

Thank you for your feedback. We are glad you enjoyed your day out.

We have passed your comments about the parking to our operations and reservations team, so that we have the most up to date information available.

We appreciate you taking the time to give us your review and hope to see you again soon.

Many Thanks
Glenton Holidays Customer Service Team

Noté 5 sur 5 étoiles

Delightful Day trip

Well planned trip with excellent driver who seemed to have met many returning customers.
We had a lovely trip to Callender with lunch later at Rob Roy hotel Aberfoyle. We had prebooked from menu and table service was seamless from restaurant staff.
This was followed by an afternoon of Irish folk songs that went down well with everyone before our return home.

29 mai 2024
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Réponse de Glenton Holidays

Thank you for your feedback. We are delighted that you enjoyed your day out and hope to see you again soon!

Many Thanks
Glenton Customer Service Team

Noté 3 sur 5 étoiles

Was under the impression that reps

Was under the impression that reps
from Irish Tourist Board was going to be there to tell us about the various resorts etc. Meal was lovely and nice entertainment but not much about Ireland

29 mai 2024
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Réponse de Glenton Holidays

Thank you for taking the time to give us your feedback. We are glad you enjoyed the day out.

The Tourism Ireland reps were on hand during the event to speak to any of our customers who had questions on Ireland, if you didn't get a chance to speak to them, please accept our apologies.

We are alway happy to talk through any queries or recommendations about any of our holiday destinations, so please feel free to get in touch with our team by telephone or email.

Thanks again for your feedback, we hope to see you again soon.

Glenton Customer Service Team.

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