GO Outdoors - Belfast Avis 

I needed my tent poles fixed i was going to bring them but my husband said i wouldn't need them. When I got there I spoke with a girl on the till unfortunately I didn't get her name im so annoyed because she was lovely. I then spoke with Bradley I hope go outdoors realise the knowledge this staff member has. He was amazing explained how to fix the poles what I needed. All my questions were answered and I was able to fix the poles with no issues. I was then served by Carly at the till she was helpful and polite. As usual brilliant visit to go outdoors it will always be my first place to go if I need anything for the outdoors.

Amazing service from Maia and Sarah Louise today who assisted me in picking a back pack. Maia was very knowledgable about the products and so friendly, great customer care. Thanks so much!

Great service from Sarah-louise today! Very friendly and a great help!

Fabulous service today from Sarah-Louise! Very kind and helpful with renewing my membership.

Best service ever the girl named
Sarah Louise Served us good great communication and helpful person will love to have her to serve us again xx

Really happy with the service I received at the till from Serena at GO Outdoors. The staff were friendly, helpful and made the whole experience quick and easy. Great customer service — thank you! 👍

Wide range of options for our new tent however didn’t have the one we wanted in store. Lots of staff about, but none terribly attentive or helpful - too busy chatting amongst themselves. When I was able to get someone to help they just struggled and said if it’s not there we don’t have any. Not terribly helpful. She was also unable to tell us when it would be back in stock so suggested we ordered online. We did that and it said 3 days delivery. It took 8 working days to arrive. Customer service wasn’t great.

We visited the Belfast store to look at tents and other equipment for camping. We were assisted by Bradley who was fantastic. Very knowledgeable, helpful and friendly. He is an absolute credit to the store and just made it an enjoyable experience. I purchased sun glasses and as he walked past he took the opportunity to point out that there was a free carry bag to accompany them that I hadn’t realised was there. In passing he also spoke to anither lady who had purchased a child’s folding chair and he demonstrated how to collapse it as there is a bit of a quirk which catches some people out. I can just tell he enjoys his job and goes above and beyond 😃

I had a few questions about OEX, Rab and Peter Storm jackets and Dagmara was brilliant. Dealt with my many queries and explained how to care for a Gore Tex jacket as well. Then it was layers time and again Dagmara came to the rescue. All in all a successful shop and a fantastic assistant in Dagmara. Prosze!

Lovely staff and great parking would recommend.
I was served by Carly, lovely service.

The store is extremely good value for money. The staff particularly Sarah-Louise are absolutely fantastic, very helpful, very knowledgeable and give the impression that they were happy to help. Really good place to shop for all your outdoors needs. The staff are exceptional in their customer service.

Professional and friendly service. Staff are really helpful and courteous.
Amazing selection the Outdoor needs on display and we'll priced.

Young man named Joshua pointed me in the direction of the camping equipment and recommended me a tent, then a lovely lady named Imogen helped me with my further enquiries on which tent to purchase. Lovely staff

Imogen helped me get tent very useful

Great help and advice from Carly in Gooutdoors newtownabbey as always.

Really helpful staff

Went in to buy sleeping bags for a homeless charity in Belfast, being a member the sleeping bags were £10 instead of £20. I bought 2 boxes, 8 bags in each box. Unknown to the girl at the checkout these sleeping bags were for charity but she was very helpful and said they could get a better deal, so between her and 2 other staff we managed to get a very good deal. Thank you to Clare, Maia and Charlene for going over and above.

Unfortunately customer service is severely lacking in the Abbey centre store. Lots of staff wandering around the store but wasn’t approached once to ask if we needed anything. Also stood waiting at the tills while 4 members of staff stood chatting and laughing with one another to the side of the counter. Watched a lady in front of us give up and leave and don’t blame her. When someone eventually opened up another till there was no apology and it was like we had inconvenienced her by trying to spend money in the store. A really uncomfortable experience and disappointed as the place is expensive and we were spending a lot of money… doubt we will be back.

Bradley gave me great advice on tent choice ( OEX Hyena 2) when replacing my decayed item. Was out off stock, but he had me one next day, also got an OEX chair as I'm looking a bit of comfort these days.

Sarah louise was very helpful she made sure i got my membership discount when i couldnt remember my membership number. Thank you