What is the point of having a store in Belfast who advise to order item online only to order the item & once address is added it does NOT POST TO BELFAST OR CLICK & COLLECT IN STORE...BUT I CAN GO TO... Voir plus
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Had good experience today at the store, though the tent I wanted was sold and another was sold out I thought my chances are slim on the style I wanted, anyhow Bradley one of the team was brilliant and... Voir plus
L'entreprise a répondu
The variety is amazing, I went in for 1 specific item and came out with a full trolley ;-0 Haven't used all items yet but those I have worked well. Customer services were excellent and very helpful... Voir plus
L'entreprise a répondu
Had a few problems with the on line web site. Total disaster. However when I went to my local store ,I was looking for 2 garden chairs. Only 2 left were on display, the staff were amazing they wer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Belfast
Écrit par l'entreprise
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise

- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Units 1&2 Valley Retail Park, BT36 7LP, Belfast, Royaume-Uni
- 02896 931369
Demande des avis aux clients
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Staff are problem solvers
Was served by Sarah-Louise who couldn’t have been more helpful in sorting out an issue with my membership and discount card to ensure I got the discount. She had to drive 2 or 3 different things rather than a “sorry no” - that takes a particular brand of care whilst also making the customer feel they weren’t a hassle. Promotion and pay rise required. Thank you

Réponse de GO Outdoors - Belfast
Sarah-Louise was so helpful and…
Sarah-Louise was so helpful and answered all my questions about the tent! Great service!

Réponse de GO Outdoors - Belfast
Very helpful staff
Very helpful staff, Adam patiently searched for about 10 pairs of hiking shoes for me without a complaint🙂

Réponse de GO Outdoors - Belfast
Sarah-Louise was more than helpful with…
Sarah-Louise was more than helpful with my enquiry and purchases. Excellence in customer service not always seen in other retailers these days.

Réponse de GO Outdoors - Belfast
An incredible store
An incredible store. A special mention to Bradley who is very knowledgable and helpful!

Réponse de GO Outdoors - Belfast
Sarah Louise was so lovely and really…
Sarah Louise was so lovely and really helpful. She made everything easy to understand, answered all my questions, and was friendly throughout. Really appreciated all her help—great service!

Réponse de GO Outdoors - Belfast
Called into the store looking for a…
Called into the store looking for a family tent for our first time camping. After browsing threw a wide selection of tents on display we asked Bradley a member of staff in the tent section for help. Bradley was very polite and extremely knowledgeable, helping us make an informed decision on which tents was best for us. After chatting we were able to make a decision and purchase. Would highly recommend calling in if your a first time buyer and unsure what may suit your budget and needs.

Réponse de GO Outdoors - Belfast
Had problems with my airtent whilst on…
Had problems with my airtent whilst on holiday during the extremly warm spell we have had recently .i rang go outdoors to enquire about buying some spare air poles ,young lady on phone said she would ask the manager Johnny for me ,to which she promptly rang me back and said he was going to order me in a set .I got home today recieved message from the manager Johnny to say they had arrived and were ready for collection.excellent customer service and staff have great attitude.They couldnt be more helpful. Thanks Johnny .👍

Réponse de GO Outdoors - Belfast
OEX Tent
Required advice in relation to an OEX Rooftop Tent. Judith was very knowledgeable, could answer all my questions and give additional advice. Great customer service from Judith and she is clearly very knowledgeable about the products Go Outdoors sells. Thank you.

Réponse de GO Outdoors - Belfast
Great service
Great service, great advice and great prices. Bradley did everything he could to make sure we had the best kit for our family camping holiday.

Réponse de GO Outdoors - Belfast
Lovely girl (aeona) on the tills that…
Lovely girl (aeona) on the tills that helped me on the phone and then further in the store and very helpful staff all around great manager and well done to the boy being trained on the tills

Réponse de GO Outdoors - Belfast
Reliable
Good selection of equipment, good discounts. Delevered with Evri so quick delivery

Réponse de GO Outdoors - Belfast
Helpful
Helpful, cheerful and friendly staff member looking after me with my purchase. He could have been better equipped with a tablet or electronic device to let him know what stock was available in my size rather than going back and forth.

Réponse de GO Outdoors - Belfast
Typically excellent experience in Belfast
All of the staff are extremely polite, patient and helpful. Today we bought our first tent and Bradley assisted us with all the extra bits and pieces, advising us on what we needed and what would suit us best. Despite us repeatedly thinking that we had no more questions for him, inevitably more questions arose and Bradley continued to assist us wonderfully. Even when we ended up with questions on fishing rods and kayaks, amd I expected him to maybe call a colleague from that section, he was able to help us there too. A great ambassador for Go Outdoors, thanks Bradley!

Réponse de GO Outdoors - Belfast
Brilliant Service
When into Go Outdoors Belfast to enquire about a OEX roof tent. Team were super helpful in their advice. Bradley was excellent and super supportive. Nothing was too much and he guided me through the process to install the roof tent etc.

Réponse de GO Outdoors - Belfast
Great customer service
I was served at the checkouts by Sarah-louise and Becky, who went and looked for an alternative self inflating mat for me when I couldn't spot the one I was after. They also let my kids have a turn at scanning the items through the checkout which they loved 😊

Réponse de GO Outdoors - Belfast
The Staff in your Belfast store were…
The Staff in your Belfast store were absolutely fantastic and I had no issues collecting my items there . I would like to thank them all and will be using them again. 🐎🐎

Réponse de GO Outdoors - Belfast
Assisted by Sarah-Louise
Assisted by Sarah-Louise , friendly & helpful. Great store. Definitely be back.

Réponse de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast
I going on a walking holiday in July…
I going on a walking holiday in July and looking for a rucksack. Judith was amazing at providing a couple of options based the information I gave her and her knowledge of the different backpacks. She fitted me with a rucksack and adjusted it properly. I am confident with my purchase due to Judith’s expertise. Thank you.

Réponse de GO Outdoors - Belfast
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