GO Outdoors - Belfast Avis 

3 443
•
TrustScore 5 sur 5

4,9

Units 1&2 Valley Retail Park, BT36 7LP Belfast, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The workers (Dagmara + Olivia and one other dude) were very helpful and in a relatively short time got me what I wanted. The only thing that could have gone better is that the specific site I went to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a flask which turned out to be faulty (manufacturer's fault not Go Outdoor's) and arrived at closing time, but Judith was happy to serve me. She sorted out a refund and found me a replacement... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely fabulous customer. First Lady for us sorted with wellies for the children- patient, kind, helpful. Second Lady rang through to a colleague to check on stock, approachable, friendly manner.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store today to purchase a camping stove, hadn't a clue what to buy..was assisted by Bradley who was very knowledgeable and polite..top marks young man!!!

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Belfast

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Units 1&2 Valley Retail Park, BT36 7LP, Belfast, Royaume-Uni

  • 02896 931369

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(3 443)

36 702 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing variety

The variety is amazing, I went in for 1 specific item and came out with a full trolley ;-0
Haven't used all items yet but those I have worked well. Customer services were excellent and very helpful instore.
The membership card offers excellent value for money.

30 juin 2026
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Bradley thanks

Had good experience today at the store, though the tent I wanted was sold and another was sold out I thought my chances are slim on the style I wanted, anyhow Bradley one of the team was brilliant and very patient with my needs. He didn’t rush me on the 3 hours I was there, very kindly helped me on exploring other options. Nice fella, patient, thanks Young man, a great credit to the store.

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Exceptional customer service at Belfast Go Outdoor today.

A huge thank you to Ellen and especially Dagmara at GO Outdoors Belfast. Dagmara helped me on the shop floor several times and consistently provided exceptional customer service. Her patience, dedication and willingness to help were truly outstanding, and she always took the time to make sure I felt supported without ever making me feel rushed.

Ellen was also fantastic and provided brilliant customer service. Dagmara deserves special recognition for going above and beyond — she is a real credit to the store. Thank you both for making my experience so positive! ❤️

29 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Belfast store

We visited Go - Outdoors Belfast (shortly before closing 🙈)and were served by Bradley, he was so helpful and informative we have never camped before and knew very little about camping gear in general. Bradley was excellent he knew the products very well and gave us good advice we were sorted and ready to camp before closing !

7 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very good quality equipment and value for money

Very good quality equipment and incredibly good value for money will be going to this store for all my camping needs

17 août 2026
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great Experience Buying Boots

I needed to replace both my shoes and boots and was dreading the experience as all the factors that go into choosing a pair make it near impossible to decide. Thankfully staff member Charlene assisted me and was able to answer a plethora of questions from brands to materials to shoe care and also provided helpful recommendations. The wealth of knowledge went above and beyond what one could expect and made the whole experience a breeze, couldn't recommend GO Outdoors more.

24 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Had an amazing experience

Had an amazing experience, was helped by a staff member (Ellie), she was really cool 😎 and gave me fabulous insight on what rucksack would best suit me, she was incredibly polite and patient because I was a bit slow on the uptake 😂

22 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience

I was served by Carly- Ann in go outdoors newtownabbey today. She was super helpful at the desk with finding my outdoors membership number and was very pleasant to speak with.

21 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from a helpful Carlee!

19 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Best place if you need anything for the outdoors

I needed my tent poles fixed i was going to bring them but my husband said i wouldn't need them. When I got there I spoke with a girl on the till unfortunately I didn't get her name im so annoyed because she was lovely. I then spoke with Bradley I hope go outdoors realise the knowledge this staff member has. He was amazing explained how to fix the poles what I needed. All my questions were answered and I was able to fix the poles with no issues. I was then served by Carly at the till she was helpful and polite. As usual brilliant visit to go outdoors it will always be my first place to go if I need anything for the outdoors.

15 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing service from Maia and Sarah…

Amazing service from Maia and Sarah Louise today who assisted me in picking a back pack. Maia was very knowledgable about the products and so friendly, great customer care. Thanks so much!

17 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from Sarah-louise today

Great service from Sarah-louise today! Very friendly and a great help!

17 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fabulous service today from Sarah-Louise

Fabulous service today from Sarah-Louise! Very kind and helpful with renewing my membership.

17 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Best service ever the girl named

Best service ever the girl named
Sarah Louise Served us good great communication and helpful person will love to have her to serve us again xx

17 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really happy with the service I…

Really happy with the service I received at the till from Serena at GO Outdoors. The staff were friendly, helpful and made the whole experience quick and easy. Great customer service — thank you! 👍

15 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 2 sur 5 étoiles

Good range, poor staff, slow delivery.

Wide range of options for our new tent however didn’t have the one we wanted in store. Lots of staff about, but none terribly attentive or helpful - too busy chatting amongst themselves. When I was able to get someone to help they just struggled and said if it’s not there we don’t have any. Not terribly helpful. She was also unable to tell us when it would be back in stock so suggested we ordered online. We did that and it said 3 days delivery. It took 8 working days to arrive. Customer service wasn’t great.

5 août 2026
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic store and exceptional staff

We visited the Belfast store to look at tents and other equipment for camping. We were assisted by Bradley who was fantastic. Very knowledgeable, helpful and friendly. He is an absolute credit to the store and just made it an enjoyable experience. I purchased sun glasses and as he walked past he took the opportunity to point out that there was a free carry bag to accompany them that I hadn’t realised was there. In passing he also spoke to anither lady who had purchased a child’s folding chair and he demonstrated how to collapse it as there is a bit of a quirk which catches some people out. I can just tell he enjoys his job and goes above and beyond 😃

11 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful, friendly service

I had a few questions about OEX, Rab and Peter Storm jackets and Dagmara was brilliant. Dealt with my many queries and explained how to care for a Gore Tex jacket as well. Then it was layers time and again Dagmara came to the rescue. All in all a successful shop and a fantastic assistant in Dagmara. Prosze!

11 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely place

Lovely staff and great parking would recommend.
I was served by Carly, lovely service.

10 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The store is extremely good value for…

The store is extremely good value for money. The staff particularly Sarah-Louise are absolutely fantastic, very helpful, very knowledgeable and give the impression that they were happy to help. Really good place to shop for all your outdoors needs. The staff are exceptional in their customer service.

11 août 2026
Avis spontané
Logo de GO Outdoors - Belfast

Réponse de GO Outdoors - Belfast

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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