GOTO Group Avis 

2 328
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have now used GOTO Group twice for a Level 2 Homeowners Survey and have been really pleased with the service each time. Special shoutout to Joe Sweetman who was so helpful and friendly while getting... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The process was incredibly smooth and we didn’t even need to manage booking times and dates. Within a week of contacting GOTO Group, James Duffy completed our survey and we received a very useful and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I booked my survey with Joe and from start to finish he was a massive help and never pushed for anything other than what I needed. The company weren’t pushy with calls or emails just let me book thing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joe was very welcoming and explained everything perfectly. Following up the next day he was quick with responses and polite throughout. Process was all done in a good time frame.

L'entreprise a répondu

À propos de l'entreprise

  1. Enchères en ligne
  2. Géomètre-expert en bâtiment
  3. Courtier en prêts hypothécaires
  4. Salle d'enchères immobilières

Écrit par l'entreprise

GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 328)

650 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It’s got to be said Ryan was nothing…

It’s got to be said Ryan was nothing but excellent! He did everything to make me understand why they are so highly regarded. I’d GOTO to them again (sorry I tried so hard to resist) but they are seriously good.

6 juillet 2026
Avis spontané
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Réponse de GOTO Group

We have to work with him and now he will be unbearable! seriously though thanks for your review, we do appreciate it and be sure to GOTO us if we can help in future!

Noté 5 sur 5 étoiles

Excellent service

Our estate agent recommended GOTO to us for level 2 home survey. They were quick to respond and Rebecca was very helpful in booking in the survey. She was very efficient and explained the procedures well so I know exactly what to expect.

15 juillet 2026
Avis spontané
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Réponse de GOTO Group

We are so pleased that Rebecca could help you, and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Joe Davies was super helpful

Joe Davies was super helpful, friendly and efficient. Made the process very easy to deal with. Thank you

15 juillet 2026
Avis spontané
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Réponse de GOTO Group

That's so kind, thanks for your review and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Very speedy and helpful responses

Very speedy and helpful responses. Consultants were knowledgeable and courteous. I will certainly recommend to others.

14 juillet 2026
Avis spontané
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Réponse de GOTO Group

Thank you for your review we are pleased we were able to assist. Thanks for choosing the GOTO Group.

Noté 5 sur 5 étoiles

They were very quick getting back to…

They were very quick getting back to me. And very helpful too. I hope this is correct when I say the lady’s name was McCall. She was very efficient and explained things to me very well..

14 juillet 2026
Avis spontané
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Réponse de GOTO Group

Thanks for your review, and its great to hear we looked after you. Thanks for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Cameron was very helpful

Cameron was very helpful and understanding of our situation, and went the extra mile to help us out. We look forward to receiving GOTO’s advice in the survey report.

14 juillet 2026
Avis spontané
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Réponse de GOTO Group

Thank you so much for your review, please do let us know if we can help with anything else and thanks for choosing the GOTO group.

Noté 5 sur 5 étoiles

Lewis was very helpful throughout the process

Lewis was very helpful throughout the process. He clearly explained the different survey options, answered all of our questions patiently, and made everything easy to understand. The booking and payment process was straightforward, and communication has been prompt and professional.
We're looking forward to the survey and would happily recommend GOTO based on our experience so far.

14 juillet 2026
Avis spontané
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Réponse de GOTO Group

This is so nice to hear, thanks for letting us know how helpful Lewis was. Thanks for choosing the GOTO group.

Noté 5 sur 5 étoiles

Professional and friendly service

Quick, efficient, professional, and super friendly! Was very happy with the process from start to finish. Felt they went over and above. Would totally recommend and use again.

8 juillet 2026
Avis spontané
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Réponse de GOTO Group

Thank you Lucy for your kind review, we do appreciate it. Thanks for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Smooth & reliable experience

Our Mortgage Broker put us in contact with GOTO Group and we're really happy with the service received. Ryan was friendly, professional, and incredibly helpful throughout the booking process. Communication was clear and prompt, and they made everything straightforward. They answered all questions and ensured the survey was booked efficiently. I would happily recommend them to anyone looking for a smooth and reliable experience.

26 juin 2026
Avis spontané
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Réponse de GOTO Group

What a lovely review, great to hear that Ryan took good care of you, and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Helpful & Thorough

Joe Sweetman was very helpful and thorough in explaining and organising the survey for our new property and answering any queries we had. Our survey was arranged quickly and easily. Highly recommend.

10 juillet 2026
Avis spontané
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Réponse de GOTO Group

We are so pleased to hear how Joe could help organise things for you, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Great service from GOTO Group

Great service from GOTO Group. I spoke with a helpful and polite member of the team who made everything easy to understand. A very positive experience.

9 juillet 2026
Avis spontané
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Réponse de GOTO Group

How lovely to hear, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Lewis was very helpful in arranging and…

Lewis was very helpful in arranging and explaining the Level 3 Survey I’m having conducted on a flat, GOTO were recommended by Charles Cameron who I trust, and the experience has been positive so far, thank you!

10 juillet 2026
Avis spontané
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Réponse de GOTO Group

Thank you so much for letting us know how helpful Lewis was, it means a lot and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Perfect service and price

Nicole Roach was very professional and helpful and made the whole process smooth highly recommended this company to anyone great value for a great service thank you Jamie

10 juillet 2026
Avis spontané
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Réponse de GOTO Group

We do love a recommendation, it means a lot to us, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Very simple and easy process, Joe was very helpful.

Very simple and easy process, Joe made the process very seamless and was extremely helpful for booking the survey. Joe answered any questions I had very quickly and offered support throughout the whole process.

9 juillet 2026
Avis spontané
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Réponse de GOTO Group

It sounds like Joe did a great job, we are very pleased to hear that and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Andy Munro has been brilliant…

Andy Munro has been brilliant throughout my home-buying journey. He's kind, patient, responsive and always happy to answer my many questions without ever making me feel like a nuisance.

From the moment Colin introduced us by email, Andy has been a huge help, talking me through my options and helping me make informed decisions along the way. Everything has been handled efficiently, which has made what could have been a stressful process feel much more manageable.

With my solicitors chosen and my survey booked, I can honestly say the service to date has been great. It's been reassuring to have someone who's approachable, knowledgeable and genuinely invested in helping things move forward. I'd happily recommend Andy.

8 juillet 2026
Avis spontané
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Réponse de GOTO Group

Ah what a lovely review for Andy, its very kind of you to tell us what a great job he has done for you, and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

I’m a first time buyer and used GOTO…

I’m a first time buyer and used GOTO Group for my Level 3 Survey. Chris Regan was very helpful and understanding of my situation. His report was sent over quickly despite being very thorough and picked up on many things I hadn’t considered when viewing the property. He even took the time to talk me through some parts which I had struggled comprehending. Couldn’t recommend him enough and will definitely use him and GOTO in the future.

6 juillet 2026
Avis spontané
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Réponse de GOTO Group

It really is great to hear that talking to our surveyors makes all the difference to our customers, particularly first time buyers when it can all feel a bit daunting, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Outstanding service Chris Regan!

We recently used Chris Regan from GOTO, for a level 2 survey on a property. I honestly couldn’t recommend him highly enough.

From the very beginning, everything was handled professionally and efficiently. Chris kept us informed throughout the process, completed the survey promptly, and provided a thorough, easy to understand report. It really gave us confidence in our purchase

Outstanding service, his professionalism, attention to detail and friendly approach made the experience stress free. Everything was spot on and had no issues at all.

If you’re looking for a top quality surveyor, who’s knowledgeable, professional and genuinely cares about providing a great service, then look no further thanks for your service !

29 juin 2026
Avis spontané
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Réponse de GOTO Group

This is so great to hear, thanks for letting us know how helpful Chris was and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Ryan was amazing

Ryan was amazing, matched my quote, quite responses. Highly recommend

7 juillet 2026
Avis spontané
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Réponse de GOTO Group

So pleased Ryan could help you. Thank you for choosing the GOTO Group.

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