Green Willow Funerals Avis 

96
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Alison at green willow couldn't do enough for us. Staff conducted themselves well and one of our attendees was a former funeral director and said they were good. Clear pricing and lots of option and z... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Courteous and friendly, Alison also showed empathy and understanding towards me and my sister whilst going through a very distressing time. On the day of the funeral Alison and the team were brilliant... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom Webster and his colleagues at Green Willow made my fathers funeral service special. Their attention to detail left no stone unturned allowing my family to focus on coming to terms with loosing d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We contacted green willow after hearing how lovely they were, and they lived up to their fantastic reputation. Tom was our funeral director ,from start to end nothing was too much trou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Service de crémation
  3. Entreprise de pompes funèbres
  4. Morgue

Écrit par l'entreprise

We are professional & compassionate funeral directors in Cardiff & Newport who aim to make a stressful experience as comforting as possible. Call us today.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

96 avis

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4,8

Tous les avis

(96)

36 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Would definitely recommend using Green…

Would definitely recommend using Green Willows. Alison is lovely, very caring and helped us with giving my mum a beautiful service. All the staff are lovely. Just what you need in difficult times.

3 mars 2025
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Réponse de Green Willow Funerals

Many thanks Joanne for taking the time to give us your feedback. We are glad we could support you and will let Alison and the her team know. Kind regards

Noté 5 sur 5 étoiles

Worked along side Angela today assisting…

Worked along side Angela today assisting with a rolls Royce hearse for a cardiff family .
Angela is very professional in conducting and has so much care for families that intrust her to care for their loved ones .
Was a pleasure to work along side her and her team today .very professional service and should be nothing but proud Angela is an asset to green willows .

4 mars 2025
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Réponse de Green Willow Funerals

Thank you for your comments Jeffrey. We'll make sure Angela and all the team know about your kinds words.

Noté 5 sur 5 étoiles

Sensitive and highly professional…

Sensitive and highly professional service from Alison. She was always on hand to deal with queries and to guide us through the processes. This is the second time my family have used Green Willow and on both occasions the standard of service was excellent.

21 février 2025
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Réponse de Green Willow Funerals

Thank you Julia for taking the time to write this kind review. We will let Alison and all the team know about your comments. They will be pleased you felt supported throughout.
Kind regards

Noté 5 sur 5 étoiles

Kind and compassionate throughout.

Alison was absolutely fantastic in helping me organise a fantastic funeral for our late mum. From my first contact with Alison, where she was extremely kind and compassionate, through to the brining together of family and friends at Manor Parc Hotel. I cannot speak more highly of the professional, personal and caring way Green Willow Funeral Directors dealt with mums funeral. Highly recommended company. Thank you so much. Martin

14 février 2025
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Réponse de Green Willow Funerals

Many thanks Martin for your feedback. We will let all the Green Willow team and Alison know about this kind review. Kind Regards.

Noté 5 sur 5 étoiles

Very professional and compassionate service

Alison and her team have shown great sensitivity and attention to detail during a very difficult time for us. They managed to organise and coordinate a large scale funeral with care, patience and compassion.
We couldn't have asked for a better service

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

You’ll be in caring and compassionate hands should you ever need a funeral directors, with Green Willow Funerals

I genuinely cannot fault Green Willow Funerals, I’ve sadly had need to use them twice and both experiences have been excellent. The care, compassion, responsiveness and professionalism has been very comforting at such a difficult time. I felt that my loved ones have been very much respectfully cared for, and myself and my family were supported throughout every step. It takes a very special person to do this job, to connect with people whilst they grieve. Ben was outstanding in the care and guidance he gave me, and I am forever grateful. All staff went above and beyond to help me to organise my father’s funeral. Small but appreciated gestures throughout, including giving myself and my daughter roses from the floral spray as we said goodbye to Dad, respectfully taking video and photos as we had a police escort. Right through to the aftercare weeks later, checking in and responding to my requests. I would not hesitate to recommend Green Willow Funerals should you ever be in the unfortunate position to need their services, you will be in good and caring hands.

18 décembre 2024
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Réponse de Green Willow Funerals

Thank you Suzanne for taking the time to write such a lovely review. We'll be letting Ben and all the team know about your comments. We are so pleased you were supported and respected when you needed it . Kind Regards

Noté 5 sur 5 étoiles

Nothing but praise for Alison and the rest of the team

We have had nothing but great experience with Green Willow previously so it was a simple choice to use their services again.
Alison helped us through the whole process this time and ensured that we were supported and informed along the way and always offering that caring shoulder to lean on when needed.
As a family, we would happily recommend them to anyone to help you when you are dealing with your most sad and difficult situation.

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

(Alison) Green Willow Funeral Home

Thank you to all the staff at Green Willow funeral home, especially Alison who arranged my father’s funeral. From the first day I contacted the funeral home until the day of the funeral, Alison made sure everything ran smoothly. She was very professional and understanding and always on hand to answer any questions I had. Thank you so much Alison.

20 janvier 2025
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Noté 5 sur 5 étoiles

Alison at Green Willow

Since our first contact with green willow funeral home until the funeral itself, they were outstanding.
Alison was very friendly, easy to talk to and very professional and knowledgeable. She made the whole experience feel so much easier and was always on hand to speak to and answer any questions at any time.
A huge thank you to Alison and all staff at Green willows for ensuring my grandads funeral went as perfect as it could have at such a difficult time.

20 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you

For what was an upsetting and obviously devastating experience, Alison and the team were attentive, caring and accommodating in helping us arrange my Dad’s funeral. On behalf of my mum, sister and I we are grateful for the support in our moment of need.

Highly recommend.

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you to all the staff at Green…

Thank you to all the staff at Green Willows,St Isan Road who ensured dad had a wonderful send off. Special thanks to Tom for his care to the family at this difficult time

8 janvier 2025
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Réponse de Green Willow Funerals

Many thanks Nicola. I will pass on your comments to Tom and the team at St Isan Road. We are pleased that everything went well. If you need any further support don't hesitate to let us know. Kind regards.

Noté 5 sur 5 étoiles

Thank you

Thank you to all involved Green Willow who ensured that dad’s funeral ran smoothly.
A very difficult time was made so much easier by the professionalism and friendliness of the staff at Green Willow and we as a family would like to give a special mention to Alison who went above and beyond to help us with the planning.
Diolch yn fawr xx

19 décembre 2024
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Réponse de Green Willow Funerals

Diolch Wendy. We really appreciate you taking the time to write this review. We will let Alison and the team involved know about your lovely comments. Diolch yn fawr iawn.

Noté 5 sur 5 étoiles

Thank you Alison

At a very sad time Alison was very lovely, kind and caring, explaining everything and guiding us through the process to give mum a beautiful send off. Thank you on behalf of the whole family.

20 décembre 2024
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Réponse de Green Willow Funerals

Thanks Suzanne for writing this lovely review. I will make sure Alison is informed of this. Kind regards

Noté 5 sur 5 étoiles

Ever grateful

From the initial meeting right through to the day, Tom and the team were kind, caring and so helpful explaining everything and quick to respond to queries we had. Nothing was too much trouble and we all felt totally looked after throughout the whole process. Dad had a wonderful send off and Tom and the team at Greenwillows were a key part in making all that happen. As a family we are ever grateful to Greenwillows.

16 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Heartfelt thanks

On behalf of my Dad, my brothers and I, I just wanted to reach out to thank Ben Hartery personally for his care and attention over the last couple of weeks whilst arranging Mum’s funeral. Ben totally removed the stress from the day with his careful planning and nothing was too much trouble. The funeral service itself was the perfect tribute to mum and Green Willow’s contribution to that was faultless. Ben and his colleagues have treated our family throughout with respect, care, compassion and professionalism. And they made a really unexpectedly difficult time so much more bearable. Ben and his colleagues are a credit to Green Willow. With much appreciation and heartfelt thanks from Jude and the Martin family

17 décembre 2024
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Réponse de Green Willow Funerals

Thank you Jude for spending the time to leave your comments. Your feedback is important to Ben and all the team. I'll also make sure Ben is informed about your lovely review.
Kind regards

Noté 5 sur 5 étoiles

A massive Thankyou to Green Willows for…

A massive Thankyou to Green Willows for organising my mums funeral last week. Tom was absolutely amazing, nothing was too much trouble and he was so kind and professional throughout. Debbie the celebrant was also so lovely and delivered the most beautiful service. I can’t recommend the Green Willows team enough and being a non profit organisation makes them even more amazing.

25 novembre 2024
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Réponse de Green Willow Funerals

Thank you Debbie for this. I'll let all the team involved know about your comments. We're glad you are pleased and felt supported. If you need any further assistance, just let us know.

Noté 5 sur 5 étoiles

Highly recommended

Alison had looked after the funeral arrangements for our Mum, and when we realised it was to be Alison again looking after the funeral arrangements when our father passed away, we were so pleased. Alison is incredibly kind, compassionate and really well organised. She was always available to answer questions, and was patient and kind throughout. Her guidance on the day of the funeral was exactly what was needed - clear, but delivered calmly and compassionately. Could not have asked for better. Thank you!

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended.

Alison and the team were, throughout this sad and trying time, really superb. From the first encounter to closure they were very communicative, highly professional, compassionate and friendly.

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Greenn Willow - so kind at a very diffucult time

Green Willow arranged our mother's funeral last week.
From my initial meeting with Tom & then with Alison, I cannot praise them enough. They were both so kind. Every meeting was made easier by their calm, kind nature.
Alison made the arrangements & also replied to any concerns or questions immediately & all her advice was really appreciated.
The driver who drove us to Thornhill was so calm, friendly & thoughtful which helped make a very hard journey so much easier. The staff were very respectful & guided us quietly & tenderly through, & following the service.
The kindness shown to us as a family & the respect given to Mum meant a lot to us at such a very difficult time
Alison was so considerate & arranged for the ashes to be available quicker than usual so my brother & I could carry out Mum's final wishes before he had to return to Australia. This meant a lot.
Thank you so much

13 novembre 2024
Avis spontané
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Réponse de Green Willow Funerals

Many thanks for taking the time to leave your comments. I will pass your feedback to the all the team involved. If there is anything else we can help with don't hesitate to contact us.

Kind Regards

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