I have been using hair planet extensions for almost 5 years now, my first lot of hair lasted around 18 months, my current set of extensions have been in for around 2 years and just about to buy my t... Voir plus
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I have got my extentions from hair planet for years now, i understand they had got a change up and supposedly the hair would be batter quality. well.... I bought 200g of weft for around £400 jus... Voir plus
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Been using hair planet hair extensions for over 2 years . I absolutely adore this company and their products . Tried nanos and decided to switch for wefts . Absolutely amazing quality. Last weft... Voir plus
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Received my shipment on time as always! Extensions installed on Friday and as soon as they were in my mood lifted. Quality is second to none and I have used this company for my extensions for years n... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Wholesale suppliers of 100% Indian and Russian Remy Human Hair Extensions. Next working day delivery with 2pm cut-off, and Free express shipping on orders over £150. Same Day Click and Collect from our warehouse YO8 5DD. 15% Trade Discount for qualified professionals. Order online at http://www.hairplanet.co.uk
Coordonnées de contact
UNIT 4 BLACKWOOD HALL BUSINESS NORTH DUFFIELD, YO8 5DD, Selby, Royaume-Uni
- 08458382969
- sales@hairplanet.co.uk
- www.hairplanet.co.uk
4,0
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Excellent product
Excellent product, super quality, been using for 9 years and very happy
1 avril 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you Tracy, feedback is crucial to us as it helps improve our products and services
Really disappointed with the hair…
Really disappointed with the hair quality. Will not be purchasing again. I don’t think customer service take into account the cost implications of receiving poor quality hair extensions. They might offer to test the hair but this does not rectify the money spent on fitting, removal, and being left with no hair extensions whilst awaiting testing and then further cost to refit!
10 avril 2025
Avis spontané
Réponse de Hair Planet Hair Extensions LTD
Thank you for taking the time to leave us a review, I can see a member of our team has advised you in our faults returned policy, this is necessary for us to establish the specific nature of your complaint.
As it is almost 2 months since your purchase I am sure you will appreciate, the hair would need to be tested to ascertain where the issue is and why it has occurred. We do appreciate that this can be an inconvenience, but for us to investigate this further, we would need to receive the hair. Our unwavering commitment to quality ensures that every aspect of the hair's quality is thoroughly inspected in tests that take 3-4 working days. The hair will undergo a thorough inspection, including tests for hair and bonding material health, porosity, elasticity, pressure, and pH. After the inspection, the hair will be weighed and cross-checked against our stock records for reference
As advised, if a manufacturing fault is detected, a refund/replacement will be issued according to our terms and conditions of sale.
Kindest Regards
Always a pleasure
Always a pleasure! The best quality products with the best shipping experience! 12 years of service and not one disappointing product! ❤️
10 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thankk you Julie for your amazing 5 Star review
Hair quality is great for the price
Hair quality is great for the price - but the the colours really vary. I ordered silver shade in weft and nanos and the colours were completely off - I tried toning and purple shampoo and couldn’t get the nanos to match, they are a lot darker so I would not order these again. I did email customer support but told once hair was opened, nothing could be done about it.
10 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you Jess for taking the time to review us, Here at HairPlanet, we supply only 100% human hair products, meaning each batch is bleached and colour-treated to achieve the available shades. This can result in slight colour variations from colour rings and shade charts and, therefore, semitonal differences between stock batches sold,
With this in mind, we give the purchaser 14 days to inspect the product fully and decide if it is suitable for the intended purpose prior to installing/fitting it into a client's hair. If, for any reason, they are unsuitable, we offer a no-quibble return policy on all products.
I can see our team reached out to advise of the returns policy therefore this means that the hair can be removed from the packaging to be inspected prior to use, the hair however cannot be returned once used as hair extensions are a classified consumable and cannot be accepted for return due to hygience reasons once worn/fitted unless they are faulty.
Exceptional Service
Easy site to navigate, delivery service excellent, order took one day for delivery
30 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you Sandra for sharing your experience, we are so happy you love our products and delivery service
Very happy with my hair
Very happy with my hair, colour matches well. Delivery was very quick. Will order again
25 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you for taking the time to provide a review. Your feedback is highly valuable and plays a crucial role in our efforts to improve. Your encouraging remarks motivate our team to continually enhance our services. We sincerely appreciate your support and look forward to the opportunity to serve you again in the future.
Best hair extentions ever
Best hair extentions ever!
Best quality & next day delivery option available ordered Friday delievered set !
14 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you Sarah for such an amazing 5 star review
Réponse de Hair Planet Hair Extensions LTD
Thank you for taking the time to leave us a review! We value your feedback as it plays a crucial role in helping us improve. Your encouraging words inspire our team to continually enhance our services for you. We appreciate your support and look forward to the opportunity to serve you even better in the future!
Hairs usually really great I’ve always…
Hairs usually really great I’ve always loved it … sadly the last batch I bought was shedding lots
Messaged to say and had to send it all back ( annoying but understandable)
Hopefully get it sorted because hairs usually good 🥰
9 février 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you so much for your review. I am so happy our team has been able to assist you.
Swear on my life best hair extension,slay
I recently got some blond hair extensions, and I can't express how amazing they are! The color matches my natural hair perfectly, blending seamlessly and giving me that extra volume and length I've always wanted. The quality is top-notch, and they feel so soft and luxurious. Whether I'm styling them for a casual day out or a special occasion, they always look stunning and elevate my overall look. I'm so happy with my purchase and would definitely recommend them to anyone looking to enhance their hair!
18 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thank yo Luna for such a lovely review
Amazing amazing amazing
Amazing amazing amazing. Love my hair, great quality. Have had it in since November & it’s still beautifully soft & tangle free. Will never buy from anyone else. Thank you xxx
20 novembre 2024
Réponse de Hair Planet Hair Extensions LTD
Thank you for your review. Your feedback helps us improve and motivates our team. We appreciate your support and look forward to serving you again.
Items available in stock
Items available in stock. Delivered with in a shorter time scale than expected.
10 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you for taking the time to provide a review. Your feedback is highly valuable and plays a crucial role in our efforts to improve. Your encouraging remarks motivate our team to continually enhance our services. We sincerely appreciate your support and look forward to the opportunity to serve you again in the future.
Good quality
10 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you for taking the time to leave us a review! We value your feedback as it plays a crucial role in helping us improve. Your encouraging words inspire our team to continually enhance our services for you. We appreciate your support and look forward to the opportunity to serve you even better in the future!
First class hair
First class hair. And. Very efficient an everything else. Will always buy from planet hair. Thank you x
9 mars 2025
Réponse de Hair Planet Hair Extensions LTD
Thank you for taking the time to leave us a review! Your feedback is important and helps us improve.
Your kind words motivate our team to keep enhancing our services for you. We truly appreciate your support and look forward to serving you again!
Réponse de Hair Planet Hair Extensions LTD
Thank you Leah for such an amazing 5 star review
Réponse de Hair Planet Hair Extensions LTD
Thank you for leaving us a review! We value your feedback because it helps us improve our customer experience. Your positive comments motivate our team to keep enhancing our services. We are grateful for your support and appreciate your input. Thank you again!
Réponse de Hair Planet Hair Extensions LTD
Thank you for the amazing 5-Star review
Réponse de Hair Planet Hair Extensions LTD
Thank you Kerry for taking the time to leave us such a lovely 5 Star review
Réponse de Hair Planet Hair Extensions LTD
We sincerely appreciate you taking the time to share your thoughts by leaving us a review! Your feedback is incredibly important to us, as it plays a vital role in our ongoing efforts to enhance the experience we provide to our customers.
Your positive comments not only encourage our team but also motivate us to continually refine and improve our services to better meet your needs. We are truly grateful for your support, and we look forward to serving you even better in the future! Thank you once again for your valuable input.
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