We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Voir plus
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Lisez les avis des autres
Really great customer service. My order arrived within the timeframe advised. I was able to find my desired item on the website quickly and the chat function on the website was useful as I had a quest... Voir plus
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i dont ever leave reviews but in this instance i will, from contacting customer services to recieving my order every step was an absolute breeze and made easy with the amazing team they have, not... Voir plus
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I had a really positive experience with HCE. The whole process was simple and straightforward, with everything explained clearly.Great service and very quick delivery. I would definitely recommend the... Voir plus
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À propos de l'entreprise
- Fournisseur d'équpement médical
- Fabricant de matériel médical
- Fabricant de technologies médicales
- Groupe médical
- Magasin de matériel médical
- Matériel et équipement d'hôpital
Écrit par l'entreprise
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
Coordonnées de contact
7-11 Holywells Road, IP3 0DL, Ipswich, Royaume-Uni
- 01784 220400
- sales@hce-uk.com
- www.hce-uk.com
4,7
Excellent
146 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Thank for your perfect cooperation
19 juillet 2022
Avis spontané
Réponse de HCE
Great, thanks Marwa. Look forward to serving you again in the future. Kindest regards, HCE.
Quick, professional and polite
It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required.
His service was a breath of fresh air when our buyer spends a lot of time on the phone to uncaring firms.
Thanks Nathan
4 août 2022
Avis spontané
Réponse de HCE
Hi Alexander, that's great to hear. Nathan will be pleased! Best wishes, HCE.
Helpful staff with Great Service
Ordered multiple times and have received great service with prompt replies. Nathan has always been helpful. Thank you.
1 septembre 2022
Avis spontané
Réponse de HCE
Great to hear, your feedback is much appreciated. Thanks again for taking the time to review. Kindest regards, HCE Team.
Brilliant service.
Brilliant service, we have a contact who we can go to with any query, and our questions always get answered promptly, no matter what. I can't fault the service we are given.
22 septembre 2022
Avis spontané
Réponse de HCE
Many thanks Adam, we look forward to serving you again soon. Best wishes, HCE Team.
Buying with Ease from HCE
HCE through Nathan White has been extremely supportive rendering a customer focused service. HCE through Nathan White constantly offered us knowledgeable advice Rufaddas Nig Ltd have found invaluable to meeting product demands of our customers with impressive turnaround times and within budget.
22 septembre 2022
Avis spontané
Réponse de HCE
Thank you Rufus for taking the time to leave this review, greatly appreciated. Kindest regards, HCE Team.
Would certainly use this company again…
Would certainly use this company again both for service and quality
24 août 2022
Avis spontané
Réponse de HCE
Many thanks Marjorie, we look forward to serving you again in the future. Best wishes, HCE Team.
Réponse de HCE
Great to hear, much appreciated. Best wishes, HCE.
Today please
Excellent service from a team that goes above and beyond. I was expecting a delivery in a few weeks but they said ‘Nooooo, it’ll be there today please!’
19 août 2022
Avis spontané
Réponse de HCE
Many thanks for taking the time to leave feedback today Donald, great to hear that you are pleased with the service. Best wishes, HCE Team.
Delivery was quick and within the…
Delivery was quick and within the advised time scale.
Excellent service.
18 août 2022
Avis spontané
Réponse de HCE
Many thanks Carl, your feedback is much appreciated. Best wishes, HCE Team.
Ordered a mobility scooter for a family…
Ordered a mobility scooter for a family member, VAT was free and delivery was quick. Highly recommended
11 août 2022
Avis spontané
Réponse de HCE
Thanks very much Jacob, we look forward to serving you again in the future. Best wishes, HCE.
Helpful on the phone and the order came…
Helpful on the phone and the order came quickly
11 août 2022
Avis spontané
Réponse de HCE
Hi Dale, thank you for the feedback. Best wishes, HCE.
Fantastic service ,phoned first and was…
Fantastic service ,phoned first and was directed to alternatives when one item was out of stock.items arrived well packed the next day :)
10 août 2022
Avis spontané
Réponse de HCE
Hi Tim, thank you for choosing HCE and for taking the time to leave feedback. Much appreciated.
Réponse de HCE
Hi Mike, your feedback is much appreciated. Many thanks.
Fantastic products and great service
Fantastic products and great service. Would highly recommend.
5 juillet 2022
Avis spontané
Réponse de HCE
Much appreciated, many thanks CT.
Delivery was quick and Richard dealt…
Delivery was quick and Richard dealt with a coding problem with prompt replies.
20 juin 2022
Avis spontané
Réponse de HCE
Thanks for taking the time to leave a review, we hope to serve you again in the future. Best wishes, HCE.
First class device and pticr
9 juin 2022
Avis spontané
Réponse de HCE
Many thanks David, your feedback is much appreciated.
Impressive Customer Service
Impressive Customer Service. Replies to initial enquiries were prompt and informative. Order arrived efficiently and will consider using again.
25 mai 2022
Avis spontané
Réponse de HCE
That's great to hear, thanks very much Robert.
I have just had the most fantastic…
I have just had the most fantastic service from this company. I have recently had some bad experiences with other companies whilst trying to obtain a battery for my oxygen concentrator. I stumbled upon this company yesterday and today I am sitting with my new battery charging up. Actually I can hardly believe it and I would recommend this company to anybody and especially if they need help with dealing with the computerised form filling. My assistant was so patient and helpful. So I give them full marks all round. Thank you so much
11 mai 2022
Avis spontané
Réponse de HCE
Hi Glynis, thank you very much for taking time to leave a review. Happy you had a good experience and hope to serve you again soon.
Still no product after 2 months…..
Still no product after 2 months from order!
I have called them several times in total to receive a number of excuses including that “they have no staff to process the order”.
Amazing that you can get stuff from the EU via Amazon next day delivery, and yet shipping to a UK postcode from Ipswich takes 2 months?!
Finally on the fifth occasion of calling I was told by a woman with zero interpersonal skills that I should receive it next week. If it hasnt arrived by then I will contact my credit card company and cancel the original transaction.
9 janvier 2022
Avis spontané
Réponse de HCE
Please accept our apologies. We are currently working on improving our systems to better serve our customers. Kindest regards, HCE.
Professional company with good service
Professional company with good service. Will be using again
18 novembre 2021
Avis spontané
Réponse de HCE
Thank you for the positive words. HCE Team.
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