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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service, from real people with knowledge and common sense. I had an issue with a product I had purchased in June, HCE acted quickly, contacted the manufacturer and put me in touch direc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a non-standard request. I spoke to Nathan on the phone who suggested that I write an email with my detailed questions. Within 4 hours of doing so, Nathan had spoken to the manufacturer o... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Ordering and payment side all fine, process let down by UPS delivery. Originally stated Friday delivery with signature required, so made sure I was around. Later in day notified parcel delayed. Eventu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équpement médical
  2. Matériel et équipement d'hôpital
  3. Fabricant de matériel médical
  4. Groupe médical
  5. Magasin de matériel médical
  6. Fabricant de technologies médicales

Écrit par l'entreprise

Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

132 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I recently contacted HCE to request…

I recently contacted HCE to request product pricing & information. I spoke to a gentleman called Nathan who understood all that was needed and then swiftly sent on the information required. Great customer service.

22 septembre 2022
Avis spontané
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Réponse : HCE

Hi Mathew, your feedback is much appreciated. We will pass this on to Nathan, Best wishes from HCE Team.

Noté 5 sur 5 étoiles

Nathan of HCE has been fabulous and…

Nathan of HCE has been fabulous and very professional in dealing with us as a client.
Thank you HCE and thank you Nathan for your continued support.

2 septembre 2022
Avis spontané
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Réponse : HCE

Many thanks for taking the time to leave a review Maz, we look forward to serving you again soon. Kind regards, HCE Team.

Noté 5 sur 5 étoiles

Very Positive Experience.

Polite, professional and comprehensive support given by a chap called Nathan.

Very patient answering all my questions, extremely knowledgeable and helpful.

13 septembre 2022
Avis spontané
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Réponse : HCE

Hi Chris, we will let Nathan know and thanks for leaving feedback. Best wishes, HCE Team.

Noté 5 sur 5 étoiles

Review on HCE

I have worked with HCE for over 10 years, to meet the healthcare needs to my clients. HCE over consistently done an excellent job, in terms of providing prompt response, feedback and delivery.

23 septembre 2022
Avis spontané
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Réponse : HCE

Great to hear, many thanks Gbone. We will endeavour to provide this level of service for you on all future orders. Thanks again, HCE Team.

Noté 5 sur 5 étoiles

All out support

We were supported all the way from the time our order was placed until it reached our office. Despite the delays encountered because of COVID pandemic restrictions, Nathan was very helpful and prompt in responding to our emails considering the difference in our time zones.

19 avril 2022
Avis spontané
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Réponse : HCE

Thanks Rowayne, we will let Nathan know. We look forward to serving you again in the future. Kindest regards, HCE.

Noté 5 sur 5 étoiles

Very trustworthy and accommodating

They were great to work with, very responsive and accommodating. All the equipment we ordered to be shipped to the Philippines arrived as expected despite all the challenges with the Philippine's Customs Office.

22 septembre 2022
Avis spontané
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Réponse : HCE

Thanks for taking the time to leave this review Ric, much appreciated. Best wishes, HCE Team.

Noté 5 sur 5 étoiles

Great Information

Nathan is always such a delight to deal with. Quick to respond and has accurate feedback on stock queries and lead times. Always great service and experience when dealing with Nathan. Can highly recommend.

2 septembre 2022
Avis spontané
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Réponse : HCE

Many thanks Si, we will let Nathan know. Thanks for taking the time to leave feedback, it is appreciated. Best wishes, HCE.

Noté 5 sur 5 étoiles

Quick, professional and polite

It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required.
His service was a breath of fresh air when our buyer spends a lot of time on the phone to uncaring firms.
Thanks Nathan

4 août 2022
Avis spontané
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Réponse : HCE

Hi Alexander, that's great to hear. Nathan will be pleased! Best wishes, HCE.

Noté 5 sur 5 étoiles

Helpful staff with Great Service

Ordered multiple times and have received great service with prompt replies. Nathan has always been helpful. Thank you.

1 septembre 2022
Avis spontané
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Réponse : HCE

Great to hear, your feedback is much appreciated. Thanks again for taking the time to review. Kindest regards, HCE Team.

Noté 5 sur 5 étoiles

Brilliant service.

Brilliant service, we have a contact who we can go to with any query, and our questions always get answered promptly, no matter what. I can't fault the service we are given.

22 septembre 2022
Avis spontané
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Réponse : HCE

Many thanks Adam, we look forward to serving you again soon. Best wishes, HCE Team.

Noté 5 sur 5 étoiles

Buying with Ease from HCE

HCE through Nathan White has been extremely supportive rendering a customer focused service. HCE through Nathan White constantly offered us knowledgeable advice Rufaddas Nig Ltd have found invaluable to meeting product demands of our customers with impressive turnaround times and within budget.

22 septembre 2022
Avis spontané
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Réponse : HCE

Thank you Rufus for taking the time to leave this review, greatly appreciated. Kindest regards, HCE Team.

Noté 5 sur 5 étoiles

My first order

My first order. Very prompt and professional.

15 août 2022
Avis spontané
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Réponse : HCE

Great to hear, much appreciated. Best wishes, HCE.

Noté 5 sur 5 étoiles

Today please

Excellent service from a team that goes above and beyond. I was expecting a delivery in a few weeks but they said ‘Nooooo, it’ll be there today please!’

19 août 2022
Avis spontané
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Réponse : HCE

Many thanks for taking the time to leave feedback today Donald, great to hear that you are pleased with the service. Best wishes, HCE Team.

Noté 5 sur 5 étoiles

Ordered a mobility scooter for a family…

Ordered a mobility scooter for a family member, VAT was free and delivery was quick. Highly recommended

11 août 2022
Avis spontané
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Réponse : HCE

Thanks very much Jacob, we look forward to serving you again in the future. Best wishes, HCE.

Noté 5 sur 5 étoiles

Fantastic service ,phoned first and was…

Fantastic service ,phoned first and was directed to alternatives when one item was out of stock.items arrived well packed the next day :)

10 août 2022
Avis spontané
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Réponse : HCE

Hi Tim, thank you for choosing HCE and for taking the time to leave feedback. Much appreciated.

Noté 5 sur 5 étoiles

arrived promptly

arrived promptly, well packed and as ordered, thank you

20 juillet 2022
Avis spontané
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Réponse : HCE

Hi Mike, your feedback is much appreciated. Many thanks.

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