Great customer service, from real people with knowledge and common sense. I had an issue with a product I had purchased in June, HCE acted quickly, contacted the manufacturer and put me in touch direc... Voir plus
L'entreprise a répondu
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Great customer service, from real people with knowledge and common sense. I had an issue with a product I had purchased in June, HCE acted quickly, contacted the manufacturer and put me in touch direc... Voir plus
L'entreprise a répondu
I had a non-standard request. I spoke to Nathan on the phone who suggested that I write an email with my detailed questions. Within 4 hours of doing so, Nathan had spoken to the manufacturer o... Voir plus
L'entreprise a répondu
Ordering and payment side all fine, process let down by UPS delivery. Originally stated Friday delivery with signature required, so made sure I was around. Later in day notified parcel delayed. Eventu... Voir plus
L'entreprise a répondu
It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required... Voir plus
L'entreprise a répondu
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
7-11 Holywells Road, IP3 0DL, Ipswich, Royaume-Uni
I recently contacted HCE to request product pricing & information. I spoke to a gentleman called Nathan who understood all that was needed and then swiftly sent on the information required. Great customer service.

Réponse : HCE
Nathan of HCE has been fabulous and very professional in dealing with us as a client.
Thank you HCE and thank you Nathan for your continued support.

Réponse : HCE
Polite, professional and comprehensive support given by a chap called Nathan.
Very patient answering all my questions, extremely knowledgeable and helpful.

Réponse : HCE
I have worked with HCE for over 10 years, to meet the healthcare needs to my clients. HCE over consistently done an excellent job, in terms of providing prompt response, feedback and delivery.

Réponse : HCE
We were supported all the way from the time our order was placed until it reached our office. Despite the delays encountered because of COVID pandemic restrictions, Nathan was very helpful and prompt in responding to our emails considering the difference in our time zones.

Réponse : HCE
They were great to work with, very responsive and accommodating. All the equipment we ordered to be shipped to the Philippines arrived as expected despite all the challenges with the Philippine's Customs Office.

Réponse : HCE
Nathan is always such a delight to deal with. Quick to respond and has accurate feedback on stock queries and lead times. Always great service and experience when dealing with Nathan. Can highly recommend.

Réponse : HCE
It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required.
His service was a breath of fresh air when our buyer spends a lot of time on the phone to uncaring firms.
Thanks Nathan

Réponse : HCE
Ordered multiple times and have received great service with prompt replies. Nathan has always been helpful. Thank you.

Réponse : HCE
Brilliant service, we have a contact who we can go to with any query, and our questions always get answered promptly, no matter what. I can't fault the service we are given.

Réponse : HCE
HCE through Nathan White has been extremely supportive rendering a customer focused service. HCE through Nathan White constantly offered us knowledgeable advice Rufaddas Nig Ltd have found invaluable to meeting product demands of our customers with impressive turnaround times and within budget.

Réponse : HCE
Would certainly use this company again both for service and quality

Réponse : HCE
Excellent service from a team that goes above and beyond. I was expecting a delivery in a few weeks but they said ‘Nooooo, it’ll be there today please!’

Réponse : HCE
Delivery was quick and within the advised time scale.
Excellent service.

Réponse : HCE
Ordered a mobility scooter for a family member, VAT was free and delivery was quick. Highly recommended

Réponse : HCE
Helpful on the phone and the order came quickly

Réponse : HCE
Fantastic service ,phoned first and was directed to alternatives when one item was out of stock.items arrived well packed the next day :)

Réponse : HCE

Réponse : HCE
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