I was nervous about calling but the helpline counselor was brilliant, letting me talk and then explaining what would (and might not) happen next. There are various ways to contact including via text,... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From the first phonecall to my last session, this has been such an easy process. I have felt very supported, and my sessions have me now viewing life alot more positively. I would definitely recomme... Voir plus
L'entreprise a répondu
I made significant improvements. They were way beyond what I expected and the counselling helped me deal with the root causes not just the symptoms. Really grateful for the time to spend with another... Voir plus
L'entreprise a répondu
I received counselling from Julie Marshall after reaching out to Health Assured via the BMA. As a GP, my busy work schedule and the nature of the job led me to almost reaching burnout. Julie's n... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
HA | Wisdom Wellbeing (Health Assured) is the UK and Ireland's most trusted EAP provider, and the UK’s the only national EAP provider to be accredited by both BACP and NCPS. We offer the best wellbeing support and solutions possible for employees, allowing leaders to focus on business growth and success. Offering industry-leading support to over 13.5 million people. With our award-winning EAP, we offer a comprehensive wellbeing service that provides essential legal, financial, and mental health support, promoting healthier, happier, and more productive workplaces.
Coordonnées de contact
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
5 Stars
I had a wonderful experience through Wisdom Wellbeing. My counsellor was so wonderful, she has really helped me with some of the issues I was experiencing. The booking process was easy and quick. I would definitely recommend!
8 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear how we have been able to support you and appreciate the kind words. We'll be sure to share this feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
my Counselling
My counsellor Marion McCready was excellent, took me form been at my very lowest due to some serous family medical issues to the best I have felt in years.
My thoughts on counselling was it’s a load of rubbish I don’t need that but Marion talked to me, listened and never once judge me, I am amazed the difference this has made. I completed 8/8 sessions and enjoyed everyone of them,I would highly recommend this to anyone going through a tough time
18 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
It is great to hear your feedback around Marion's service and support. We appreciate your kind words and will be sure to share your feedback with Marion and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Just the right balance of allowing me…
Just the right balance of allowing me to talk but also when asked shared some valuable tools and tips
Warm ajd genuine person
13 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear we could help and appreciate your kind feedback. We'll be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Counsellors were professional and…
Counsellors were professional and empathic and met all appointments scheduled. Wisdom website resources were really useful to tap into depending on what support and self management I needed day to day.
16 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
It is great to hear how we have been able too support and assist you. We appreciate your kind words and will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
It was great support and advice that…
It was great support and advice that helped me through the issues I have been dealing with.
14 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so thrilled to hear how we have been able to support and assist you and appreciate your kind feedback. We'll be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Very helpful
One call and I was given very helpful advice and support. They were great to deal with. I dont like asking for help but they made it so much easier.
13 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so thrilled to hear your kind words on the service and how we have been able to support you
We will be sure to share this feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Lydia Romano was extremely helpful
Lydia Romano was extremely helpful. We are looking forward to making the most of Wisdom Supercare.
13 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
It is so great to hear your kind feedback around Lydia's service and we will be sure to share this with them and the rest of the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
An excellent experience
From the outset this company had well trained staff to listen and understand to my personal issues for resolve. They were very empathetic indeed.
Thus, the service provided was exemplary.
13 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so thrilled to hear how our service and support has helped you. We will be sure to share this kind feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
We had zero utilisation after the first…
We had zero utilisation after the first 9 months. There was no termination clause in the contract - you are bound in for the full term whether the service is used or not with no way out. Beware
13 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are sorry to hear of your experience and would like to investigate this further. Please email our team at feedback@healthassured.co.uk and we'll be happy to discuss further
Alternatively, we have requested some information via Trustpilot to contact you further
Kind Regards
Customer Solutions Team
Broke confidentiality without informing…
Broke confidentiality without informing me.
8 octobre 2026
Avis spontané
Abdul was very good and explained…
Abdul was very good and explained things very well. He didn't pressure us to purchase.
12 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so grateful for your feedback on Abdul and the service received. We will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Wonderful experience
Wonderful experience, I didnt feel pressured or rushed at any time during my sessions, therapist was incredibly helpful and reasuring.
Incredibly helpful talking to someone who isnt going to judge and has a fresh perspective on the topic.
Fantastic experience and has really helped me through a difficult period
AS
10 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so grateful for your feedback on the service received and the support given. We will be sure to share this with the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Gillian the counsellor was wonderful
Gillian the counsellor was wonderful. Thoughtful, helpful and genuinely interested in her patient.
Thank you so much for the self worth tips and how to improve upon them. That butterfly hug works well.
THANK YOU
9 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear how we have been able to support and assist you. Your feedback around Gillian's service is great to hear and we will be sure to feed this back to them and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
spoke with Lydia regarding an upgrade…
spoke with Lydia regarding an upgrade for us, Lydia was so helpful and a pleasure to speak to, the process was incredibly quick and easy and offers some excellent benefits to our business, would definitely recommend!
9 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so grateful for your kind words around Lydia's service and appreciate these. We will be sure to share your feedback with Lydia and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Fantastic Support When I Needed It Most
Jill was fantastic and a huge help when I needed it most. I accessed her counselling services through Wisdom Wellbeing and felt genuinely supported, understood and listened to throughout. I’m incredibly grateful for her kindness and guidance, and I couldn’t recommend Jill or the service highly enough.
8 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review.
We are so thrilled to hear how Jill was able to help and support you . We appreciate your feedback on this and we'll be sure to share this with the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Left with new perspectives & a hopeful outlook
I only had four sessions approved through EAP so wasn't sure how much I'd get out of it, but my assigned counsellor was amazing. I've left with some new perspectives, some helpful strategies, and a more hopeful outlook.
7 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review.
We are so thrilled to hear how we have been able to help and support you . We appreciate your feedback on this and we'll be sure to share this with the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
A great experience from start to…
A great experience from start to finish. My counsellor took time to really understand my situation and spend time breaking it down. Never rushed and. Would absolutely recommend their services.
8 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review.
We are so thrilled to hear how we have been able to help and support you . We appreciate your feedback on this and we'll be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
I’m very grateful for the counselling…
I’m very grateful for the counselling support I received. It gave me a safe space to talk openly, understand my feelings, and learn how to cope better with difficult situations. I feel stronger and more positive now, and I really appreciate all the support and guidance I received. I would definitely recommend this service to anyone who may need some support.
7 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so thrilled to hear how we have been able to help and support you . We appreciate your feedback on this and we'll be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Highly Recommend Lyndsay Grattan
Highly Recommend Lyndsay Grattan
I had the privilege of working with Lyndsay through my EAP during one of the most challenging periods of my life. From the very first session, Lyndsay was compassionate, empathetic, and created a safe space where I felt truly heard and understood.
She helped me work through some very difficult times and gave me the tools, support, and confidence I needed to move forward. Her guidance was invaluable in helping me gain perspective and come out the other side stronger and with a more positive outlook.
I am incredibly grateful for her support and would highly recommend Lyndsay to anyone looking for a caring, professional, and genuinely empathetic therapist.
5 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are thrilled to hear how Lyndsay has been able to support and assist you. It is great to hear how they have helped and we will be sure to share this with them and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
The support was outstanding!
The counsellor/therapist who supportedme throughout the 8 week service was amazing. Very friendly, listened to everything and was able to support in ways that other services have not been able to. Although it is a short time, it feels like you have had this support forever.
5 octobre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so thrilled to hear how we have been able to support and assist you. We will be sure to share this feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.