Thank you so much for the beautiful climbing frame we received from yourselves. We chose your company because we wanted to support an Irish company, not just one with a .ie in the website, but a... Voir plus
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Lisez les avis des autres
We bought a playset from Hennessy timber group. The whole frame rotted within 3 years even though it’s treated timber. Tried to contact them with photographs and was going to purchase a replacement fr... Voir plus
L'entreprise a répondu
We bought the Jungle Tower Swing Set and it was reasonbaly straightforward to assemble. The wood plus various parts are good quality. One set of bolts was missing from our delivery so I emailed Hennes... Voir plus
L'entreprise a répondu
We purchased the Bosse Play Unit from Hennessy’s a number of years ago for our then 2 and 4 year old. The unit just keeps on giving! We’ve recently added some new accessories as our children have gro... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Koala Play, we bring families together through outdoor fun! Formerly known as Hennessy Outdoors Play Range, we’re proud to continue the same trusted Irish heritage and customer-first service — now with a fresh new name and even bigger range. Based in West Cork, we’re Ireland’s leading provider of premium wooden playhouses, swing sets, climbing frames, trampolines, and kids’ ride-on vehicles, designed to inspire active outdoor play and imagination. We’re passionate about quality, safety, and Irish service — every order is backed by friendly support, nationwide delivery, and hundreds of verified customer reviews that reflect our commitment to excellence. Whether you’ve shopped with us before as Hennessy Outdoors or are discovering Koala Play for the first time, you can trust that the same team, same care, and same exceptional standards remain at the heart of everything we do. Fun Starts Now!
Coordonnées de contact
Ahamilla, P85TH27, Clonakilty, Irlande
- 086 268 8392
- info@koala-play.com
- www.hennessyoutdoors.ie
4,5
Excellent
387 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We bought the electric tractor…
We bought the electric tractor excellent run time found this company great to buy from very pleased with our purchase
10/ 10
17 novembre 2023
Avis spontané
Réponse de Hennessy Outdoors (Koala Play)
Hi Niamh,
Thanks so much for your great feedback and review. We really appreciate it. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
Easy ordering and fast service
10 septembre 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Anne,
Thanks for taking the time to leave us a review for the slide. We are so pleased yu are happy with it and the service. Thanks for your order with us.
Kind regards,
Hennessy Outdoors
Customer service very good
Customer service very good. Happy with product and arrived on time!
16 septembre 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Zita,
Thanks so much for the great review. We are delighted to hear you were happy with the slide and with the delivery. We hope you purchase from us again in the future.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Hi Suzanne,
Thanks so much for the 5 star review. We are glad you are happy with the new charger and hope you order from us again in the future.
Kind regards,
Hennessy Outdoors
It arrived on time which is a game…
It arrived on time which is a game changer for me .Had no problem ordering on line which I don’t do too often.
9 septembre 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Geraldine,
Thank you for the fantastic review. We are glad to hear you were happy with the whole process. We hope the New Holland 12V Tractor is going down well! If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Hi Ciaran,
Wow, thanks so much for the 5 star review and feedback. We hope the Milo Monkey Climbing Frame is going down a treat. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Hi Lisa,
Thanks for taking the time to review your Urban Jungle Double Swing Set. We are glad you are happy with the product. We would suggest adding a little oil or WD40 to the swing hooks to help take care of the squeak. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Hi Lynda,
Thanks so much for the super 5 star review we are thrilled you are happy with the new sandpit for the preschool. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Hi Aoife,
Thank you for taking the time to leave your feedback on the swing hooks and brackets. We hope your purchase from us again in the future.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Hi Rayhaan,
Thanks so much for your 5 star review of the Frankie Play Unit you recently received! We are so please you are happy with it and that the assembly was straightforward. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
Great customer service
Delivery was on time all parts there. I had a query which was answered. The lady on the phone was really nice and knowledgeable. Very happy with the service.
9 juillet 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Carole,
Thanks for taking the time to leave us a 5 star review for your Charlie Play Unit. We really appreciate the feedback. We hope you order from us again in the future. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
A very nice table indeed
A very nice table indeed, excellent value, service and delivery ftom Hennesy's. Many thanks.
12 juillet 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Craig,
Thanks so much for the great review of your 1.8m Picnic Table and the service we provided. We are so pleased that you are happy with it. We hope you get to enjoy it over the summer. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order with us.
Kind regards,
Hennessy Outdoors
Customer service .
Easy ordering . Fast delivery . Little glitch sorted really fast with no inconvenience to me .
Good customer service ethos .
14 juillet 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Claire,
Thank you for the very kind review we really appreciate it and hope that your swing accessories are getting lots of use. We are glad we were able to resolve the little glitch for you and always do our best to provide our customers with the best possible service we can. We hope you order from us again in the future.
Kind regards,
Hennessy Outdoors
Great service and timely delivery
7 juillet 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Michael,
Thank you so much for the 5 star review, we are glad you are happy with the brackets and the timely service. We hope you order from us again in the future.
Kind regards,
Hennessy Outdoors
Great service
Great service. Ordered online and it iarrived in the time stated. Well packaged and good quality material.
6 juin 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Aidan,
Thanks for taking the time to leave us a review. We really appreciate. Hope you are happy with the brackets. Thanks for your order.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Hi Aimee,
Thanks so much for the 5 star review for your Red Tractor and Trailer. We are delighted you are so please with the product and the service. We hope you purchase from us again in the future. Have a great Summer!
Kind regards,
Hennessy Outdoors
Very happy customer
We purchased a swing for our grandsons birthday who gad turned 1 and he loves it
5 juin 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Dolores,
Thanks so much for the very kind feedback on the Toddler Swing Seat. Were thrilled that he likes it! Thanks for your order with us.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Hi Brenda,
Thank you for the great feedback on the Toddler Swing Seat, we really appreciate it. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
Réponse de Hennessy Outdoors (Koala Play)
Thanks so much for the 5 star review, we are delighted that you are happy with your wave slide. Thanks for your order with us.
Kind regards,
Hennessy Outdoors
Great product
Great product. Solid structure. Very happy. Years of fun with the Bosse playset
5 mai 2024
Réponse de Hennessy Outdoors (Koala Play)
Hi Grainne,
Thanks so much for taking the time to leave us a 5 star review. We are delighted that you are happy with the Bosse Play Unit and wish you many years of fun with it. If you get a chance we would love if you could send us in some photos or videos of it. Thanks for your order.
Kind regards,
Hennessy Outdoors
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