Highbridge Caravans Avis 

still waiting for repairs that was ment to be done before i picked van up 18 months ago now out of warranty so got no chance now shocking company once got your money they dont care

We bought a new caravan from Highbridge. We had an excellent experience with a very thorough hand over. We had first class help with a small niggle that we noticed while the van was on the driveway before our first trip away. This needed sorting at short notice before our holiday and Highbridge made sure it was fixed for us. I am so pleased we bought our caravan from a dealership who really care about the customers’ experience and I would highly recommend them to anyone in the market for a caravan or motor home.

Contacting the accessories shop after closing time on a Friday, the support staff went out of their way to provide the information I needed. This enabled me to complete an online order, which was shipped on the Saturday morning. The Highbridge Caravans team has provided help and support at all levels, which has made a big difference.

Ordered a TV online & despatched next day. Tracking number provided - all good. Added bonus was the Summer discount promo. Thank you.

Swift delivery. Great product and the cheapest I could find.
What more could you want.

First time I have shopped on here but have visited them many a time at their place in Somerset. They are always friendly, efficient an helpful. their shop is good to look around with quite a few items of interest.
I decided to take a tour of their website and was not disappointed, found what I wanted and ordered, good system, everything clear and understandable, no worries with ordering, paying and info on delivery.
Excellent !

rang up for a battery price and dimensions was told to go on the website. The whole reason i rang was i didn't have access to the internet at that point. Customer service??!!

will shop elsewhere....

Easy to use site. Fast dispatch

We had our caravan serviced today by Phil he serviced it on our seasonal site He was informative and knowledgeable he did a very good service of the caravan. Definitely recommend.

Spent time talking to on line sales advisor then ordered two isabella foot rests. The service was unbeatable - next day. With using summer discount reduced the postage. Very good.

Found the TV I wanted used the discount code and hey presto all good. First class service even though it was late in the afternoon.

Excellent to deal with when selling my Bailey Pamplona without a trade in.
Deal concluded at a fair price with Ollie.
Picked up for us from site and monies transferred to my account within the hour
Many thanks
A brilliant service

We have had 3 x Motorhomes from Highbridge and this our third was handed over to us on our planned pick up day by a very Pleasant young woman named Shanice who presented our Campervan to us in a very well presented state has you would expect, and she had clearly done her homework on how our Campervan worked and went through the controls with myself and my wife at a very good pace making sure we understood or had any questions, we later found out that she had only been working at Highbridge for a few weeks she certainly appears to be an asset to the business. Thank you / I have a comment regarding the handover area come on Highbridge sort out an undercover show room for customers to receive their vehicles especially in inclement weather.

Like so many new to the Motorhome community we found the choice daunting, but we did manage to reduce our list to just a few. Then we needed to find one.

We used a number of search engines and came across Highbridge as part of that search. Shortlisting a few for our road trip was tough, but Highbridge did seem to have a few options we liked. As we headed south, ticking MH's off the list we arrived at our penultimate stop, Highbridge.

What can we say, from the first viewing to driving north in our new Motorhome was just a fantastic experience.

Dave Wixon the sales guy was a no pressure, happy to explain the stock type of guy, and in fact after we placed the order he was still incredibly helpful and responsive with all our little queries.

On handover, 'Shanise' (not sure that is how her name was spelt) was amazing. She took us though the van in detail, explaining each part and accommodating our complete lack of knowledge. In fact the following day when we popped back she went over some of the points again. She made it all sound so simple!.

However like everything in life sometimes things don't go quite as planned. We had a couple of minor issues that meant we met Simon in the after sales department. He could not have been more helpful and managed to get everything sorted for our trip home.

I cannot recommend Highbridge enough, from start to finish we were dealt with professionally and our complete lack of knowledge did not detract form them taking the time to help and explain how everything's works.

If you are looking for your next adventure and new Motorhome give them a call first, you will not be disappointed and in fact you will enjoy the whole experience as we did.

Thanks guys.

Was employed for 3 weeks by the company as wanted a more challenging job. They sold themselves on being supportive towards employees, however, I was abruptly instantly dismissed after two very minor punitive and baseless issues (rather than to be made aware of company expectations beforehand); rolling a cigarette at my desk (15 minutes before leaving work) and making a coffee in the morning.

How I was treated, I've never in my 10 year career in customer service experienced such an appalling place to work.

Persistent derogatory comments made by a male member of staff towards a female member of staff. No company investigation was carried out after was reported to manager, ultimately leading to gross misconduct.

If you are a female applying here.... I WOULD STRONGLY ADVISE STAYING AWAY FROM THIS SHAMBLES OF A COMPANY...

I feel sorry for all the customers who have spent their life savings on a motorhome to then be demoralised by an ex-police officer/come anorak technical motorhome advisor.

Awful place horrendous customer service with arrogant staff, but that's ok because we did as he suggested and went elsewhere I hope he enjoyed he's surfing because that's all he went on about... wouldn't wish this on my worst enemy... Avoid avoid avoid Newton abbot branch

Complete shambles

Over the years I have spent my life savings with Highbridge on various vans. The sales team are always great for a sale , but if any issues arise & trying to talk to someone has become increasingly impossible. Today I have made multiple calls , but no one at Highbridge has had the common decency to call me back despite promises. Based on my personal experience , I would no longer recommend Highbridge .