Alice was friendly and approachable from the start. Never did we imagine that old broken engagement ring and a few bits of jewellery could be made into such a beautiful wearable ring. We are thrilled... Voir plus
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My partner and I wanted to create an engagement ring using heirloom jewellery. Kirsty took the time to understand what was personally important to us and what we wanted in the ring - she was also incr... Voir plus
Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Voir plus
L'entreprise a répondu
Danique made the whole process easy to follow and understand. She expertly worked out how to get my ideas in physical form, with a ring that turned out great. Clear communication, reasonably quick to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.
Coordonnées de contact
North Barn, Fairclough Hall Farm, Halls Green,, SG4 7DP, Hitchin, Royaume-Uni
- 01462790565
- enquiries@hkjewellery.co.uk
- www.hkjewellery.co.uk
4,9
Excellent
200 avis
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Diamond necklace design
Very helpful and friendly service to produce an imaginative and creative necklace design to repurpose an old diamond.
9 avril 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you for your kind review, we're so glad to hear that you enjoyed your time with us designing your bespoke jewellery, giving your diamond a new lease of life. It’s always a pleasure to repurpose something special, and we’re thrilled that you loved the result. Thanks again for choosing us and we hope to see you again one day. Best wishes until then from the whole team at Harriet Kelsall bespoke Jewellery.
Absolutely delighted with my new ring…
Absolutely delighted with my new ring Designed by Alice,it is just what I wanted.Alice did exactly as I asked and made a beautiful ring for me.Thank you Harriet Kelsall Bespoke Jewellery and of course Alice Hobbs.
11 avril 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words, we're so happy to hear how much you love your new ring. It was such a pleasure for Alice to work with your beautiful brooch and transform it into something so meaningful and wearable. She loved bringing your vision to life, and we're delighted it turned out just as you had hoped. We really appreciate you taking the time to share your experience and we look forward to seeing you again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Bespoke Jewellery
Bespoke Jewellery
From the beginning discussing the style for our mothers jewellery till the finished bespoke diamond and gold treasured items, Alice was very informative, patient and has a wealth of experience. We are so happy and emotional with the results of the jewellery pieces. Thank you.
11 décembre 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely and thoughtful review about your time with Alice and our team. It really does mean a lot to us that you enjoyed your experience so much and that you love your new bespoke jewellery, as this is what we strive for. Thank you for allowing us to make this for you, we hope that you treasure it always and we hope to see you again one day. Until then, best wishes from us all at Harriet Kelsall Bespoke Jewellery.
A great experience
Amy was such a pleasure to work with. She advised me on which stones would work best and turned an idea I had into beautiful design. The ring is stunning and I loved being able to have a special ring created to celebrate my family.
22 octobre 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Tonya, thank you so much for writing your lovely review about your time with Amy designing your very own bespoke ring. We are honoured that you chose us to create this for you and your design is so beautiful. We hope that it brings a smile to your face every time you look at it. We hope to see you again one day and send you best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.
Great Jeweller
Great experience, good advice and a beautiful engagement ring at the end. Highly recommended.
2 décembre 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Tom, thank you so much for taking the time to write us a review, Danique and the team love knowing how happy you both are with your new bespoke jewellery. We send you both many congratulations on your engagement and wish you well for your exciting future together. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Everyone takes great care at every step…
Everyone takes great care at every step - bringing design and creative flair with technical mastery.
10 janvier 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Eleanor, thank you so much for your lovely 5 star review, we are truly honoured to have been able to make this for you and we hope that you enjoy wearing it always. We hope to see you again one day and send you best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.
A personal and professional service.
A personal and professional service.
I really wanted my now wife's engagement/wedding ring to be different from the norm.
Harriet Kelsall delivered just that and I couldn't be more pleased with the results.
I was really impressed with the service I received. From the initial online meeting with them to discuss my requirements, to the delivered product I couldn't have been happier.
I was asked for an initial budget and was extremely pleased that they delivered exactly what I wanted within that budget.
I was kept fully informed all the way along they even managed to finish the ring in time for Christmas day when I proposed to my wife.
I managed to get the initial size wrong but they said they would resize it once for free as part of their service. Amazing customer service.
Thank you Alice and Dalia for everything you did.
3 avril 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Richard, thank you so much for your wonderful review about your time with Alice and Dalia designing your bespoke piece of jewellery. We loved reading your description of your experience with us and we're delighted to know how much you both love your new ring. We hope to see you both again one day, and until then we send you many best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
A very happy couple - for 40 years!
Working with Amy Vinn was a great experience. I am not artistic and it was a case of having a vague idea of what I wanted that I had to explain to Amy who then breathed life into my ramblings! After that she kept me informed of progress and checked at every stage that I was happy with what she and the goldsmith were producing. The result was in the response of my wife on our 40th wedding anniversary. She was delighted and took the time to go and thank Amy personally for all her work.
1 octobre 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words, we're delighted to hear that Amy was able to bring your vision to life and that you had such a great experience working with her. It is lovely to hear how much your wife loved the final piece too—it must have made your 40th anniversary even more special. Thank you again for choosing us to create something so meaningful for such a special occasion. We hope to see you both again in the future and until then, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Fantastic experience
Fantastic experience! Worked with Emily on the design of an engagement ring, the whole process was perfect and would highly recommend. The team are incredibly helpful, take onboard ideas/feedback and helped me to come up with a design both I and my fiancé loved! Thank you!
7 septembre 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Michael, thank you so much for your thoughtful review. We’re really happy to hear that you had a fantastic experience working with Emily on your bespoke engagement ring design. We're thrilled that both you and your fiancé loved the final design; this is what we strive for. We really appreciate your recommendation and wish you both all the best on this exciting new chapter. We hope to see you again one day, and until then we send you best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Emily designed a beautiful ring redesign
Emily designed a beautiful redesign of my great grandmothers ring. The team were very patient with me during the design of the ring. We found an amazing solution; put the diamonds in a modern ring that I will wear everyday, and melt down the old gold to recreate the ring with other gems for my daughter
22 janvier 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your wonderful five star review. We’re so happy that you enjoyed your experience with Emily redesigning your great grandmother’s ring, it's always a privilege to work on pieces with such deep personal meaning, and we’re so happy you’re pleased with the result. We hope to see you in our studio again one day and send you best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.
A treasured heirloom!
I spoke with Alice Rochester on a phone call after I’d made an enquiry on their website- she got back to me promptly and we began discussing designs for a pendant to mark the birth of my daughter.
We spoke about different options and Alice came back with some initial designs which were thoughtful and even included some additional designs in the same vein we spoke about. We settled on a design and Alice gave me some rough estimates for when the pendant would be ready - I enjoyed working with Alice and would recommend her!
Alice was very transparent on costs and on the breakdown of the work involved. I was told that Chung Shan would be working on my pendant and I can say that he has done incredible work and the craftsmanship is beautiful. I was very lucky to have him work on it!
My pendant was completed within the timeframe given and it looks honestly stunning and I am so happy with it! It will be a treasured heirloom to one day pass on down to my daughter.
I would like to say thank you to all the team at Harriet Kelsall - in particular to Alice, Chung and Dalia for their work!
25 mars 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your detailed and heartfelt review. We're absolutely thrilled to hear that you had such a positive experience working with Alice, Chung Shan, and the team. It’s truly special to know that the pendant will be a treasured heirloom for your daughter, and we’re so pleased to have played a part in creating such a meaningful piece. We look forward to seeing you again one day and send you all our very best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.
A very nice experience meeting Emily…
A very nice experience meeting Emily and talking over the possibilities of redesigning my ring. We had a lot of discussions online before meeting in person, which suited me well as I don't live close by. She was very patient when I visited, and took time to refine and rework the design until I was happy with it. I'm thrilled with the result and happy that something that's been sitting in a drawer for years now has a sparkly new lease of life.
21 décembre 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for taking the time to share your review. We're so glad to hear that Emily was able to help bring your vision to life, even with the distance between us. It’s wonderful to know that the redesign gave your ring a fresh new sparkle and a renewed purpose. We truly appreciate your trust in us to make this project special, and we’re thrilled that you’re happy with the final result. Enjoy your beautiful, revamped ring and hope to see you again one day. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Very creative, supportive and wonderful to work with.
I had the pleasure of working with designer Emily at HK who designed a beautiful bespoke engagement ring.
My partner absolutely loved it and throughout the entire 8 month development process Emily & the team were incredibly supportive.
They were happy to make even the slightest adjustments and did not think twice to respond to any of my queries, not matter how minor. Emily's design changes were prompt and meticulously drawn out, with many iterations that had brilliant detail.
Even after the ring was made they were very accommodating in having us come to the shop to visually inspect the ring fitting and ensure whether or not they believed that it needs resizing.
Highly recommend!
14 décembre 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely 5 star review. We're absolutely delighted to hear that you and your partner are thrilled with the bespoke engagement ring. It was a pleasure working with you throughout the 8-month process, and we truly appreciate your patience and attention to detail. Emily and the team are committed to ensuring every step is perfect, and it’s great to know you felt supported and listened to at every stage. We're so glad the final result exceeded your expectations. Thank you for recommending us, and we wish you and your partner all the best for your future together. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
From start to finish the process was…
From start to finish the process was incredible - the team were fantastic helping design something that I will cherish forever. The final result blew me away, more than I could have ever expected - absolutely perfect!
1 juillet 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Jamie, thank you so much for your wonderful review about your time with our design team at our St Albans studio and shop. We are so pleased to know how happy you are with your bespoke jewellery and we hope that you treasure it always. We look forward to seeing you again in the future and send you our best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.
Great experience
Great experience, I had an idea of what I wanted and Alec was able to take me through the whole process of design, quotation and creating the perfect ring. I was so pleased with the engagement ring that I went back for wedding rings. Extremely happy with the final product and would definitely recommend Harriet Kelsall to anyone.
11 décembre 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Matt, thank you so much for your lovely words about your time with Alec designing your bespoke jewellery. We’re thrilled to hear that you had such a positive experience working with Alec and that we could help bring your vision to life. It means a lot to us that you were so pleased with both your engagement and wedding rings. We really appreciate your recommendation and wish you all the best for your future together. We hope to see you both again one day, but until then we send you best wishes from the whole team at Harriet Kelsall Bespoke jewellery.
Something old to something new
Having had my antique but badly damaged engagement ring reimagined, I decided to have my now too tight wedding ring remade to fit snuggly with it. Alec spent a long time helping me look at the various options and designs. His beautiful design drawings helped me visualise the finished product very well, and I am delighted with the results. I would highly recommend Alec as a designer and Harriet Kelsall as a jewellers.
3 août 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Rebecca, thank you so much for your kind words. We're thrilled to hear that you're delighted with the finished pieces. It was a pleasure working with you on reimagining your engagement and wedding rings, and we're so glad that Alec's designs helped bring your vision to life. We look forward to helping you with any future jewellery needs and thank you again for choosing Harriet Kelsall Bespoke Jewellery.
A sensitive and personal design process
Designing a bespoke dress ring using stones from my Mother's engagement ring and my engagement ring has been a personal and emotional task. Alec in the Cambridge shop proved a sensitive guide, listening to my ideas and drawing them into a beautiful design which the skilled team at the Hertfordshire workshop then turned into a stunning reality. I was kept in the loop during the process and the final ring was ready for the date requested so that I could wear it on my Dad's birthday in memory of him. It is a beautiful tribute to my late parents which I will wear every day with love.
15 mars 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Irayna, thank you so much for sharing your wonderful experience with us. We're honoured that you entrusted us with such a meaningful project, and we’re thrilled to hear that Alec and the team were able to bring your vision to life. We’re really pleased that the ring has become a beautiful tribute and that it will hold such special memories for you. It means the world to us to have been a part of something so personal and significant and we hope that it makes you smile always. We hope to see you again in our studio in the future, but until then we send you our very best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Redesign of inherited rings
I have just picked up two rings, beautifully redesigned from four inherited rings, by Alice from Harriet Kelsall. The experience was an utter treat, from the design process to receiving copies of the designs, CAD images and updates on how the rings were progressing. I am delighted with them, the craftsmanship is exquisite, and I can't stop looking at them!!
4 mars 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Emily, your review is so lovely, we can hear the love for your bespoke pieces pouring out of it. Alice and our team are so happy to have been a part of their making and we hope that they bring you much joy for many years to come. Enjoy your beautiful rings and we look forward to seeing you again one day. Best wishes, from the whole team at Harriet Kelsall Bespoke Jewellery.
My sister and I had decided to recycle…
My sister and I had decided to recycle our inherited mother’s jewellery by redesigning it all into two rings. We met with Abigail Farquhar at Cambridge and after spending a lot of time discussing with us what might be possible she came up with two different designs for two separate rings for each of us. We were kept updated by Abigail and when the time came to collect them we were over the moon with the quality of workmanship and how the designs had come to life. Thank you Abigail , thank you Harriet Kelsall , we love ,love, love them!!
7 mars 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Hi Emma, thank you so much for your wonderful review about your time with Abigail in our Cambridge studio and shop. We are delighted to know that you and your sister love your bespoke rings and we are honoured to have been a part in redesigning your mother's jewellery to create them. They are very special and we hope that you treasure them always. We send you both our very best wishes and hope to see you again one day, from the whole team at Harriet Kelsall Bespoke Jewellery.
Honestly can’t say enough positive…
Honestly can’t say enough positive things about my experience , they were so good at listening and understanding what I wanted . The final result was even better than I had imagined. Thank you so so much .
28 février 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you very much for your lovely 5 star review, we are all so happy to know how much you love your new bespoke piece of jewellery, it is a beautiful design. We hope that you enjoy wearing it always and we hope to see you again one day in the future. Until then we send you best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
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