hollandbulbfarms.com Avis 

Review: Buyer Beware!

I always give a company the opportunity to resolve an issue before posting a public review. Unfortunately, after reaching out to Holland Bulb Farms three separate times, I was never given the common courtesy of a response.

I placed my order 4–5 months ago and understood the bulbs would not ship until fall. However, I received no notification when they were actually shipped. Because bulbs need to be stored in a cool, dry place, this was a problem — they were delivered while I was on vacation and sat on my driveway for two weeks in the baking sun.

I contacted customer service to request a replacement shipment but never received any reply. My advice: look elsewhere for your bulbs. I would give them zero stars if possible and will not be purchasing from or recommending this company again.

I ordered 4 different types of dahlias in May. The tubers came in labeled bags, so I carefully planted them and labeled them according to the bags they came in. I had to wait until they grew and bloomed to figure out none of the plants matched the labels from the bags. Also, two of the dahlia plants were NOT what I ordered. It seems like they just threw some tubers in bags and called it a day. I will never order from them again. I also had to unsubscribe from their email list because of the constant emails several times a day.

$70.00 for rotted bulbs. Customer service said they would refund but never did.

I ordered a Cherry Brandy black eyed Susan from this company and when it came up and flowered, it turned out to be a standard purple coneflower. Not even near to what I ordered.
This seems to be a common thread with this company and they do not respond well to requests for the correct item to be sent. I really don't know if they would send the correct item as a replacement! Steer clear of this company!

Plants were ragged and half-dead, except for one that was completely dead. Bulbs were so dried out they'll never sprout. Customer Service is an absolute joke. This company must be selling stuff offloaded by more reputable greenhouses. Total waste of money, $65, and time. Deep regrets

I ordered 2 vines (small pre-potted) and a butterfly weed plant. I received the root of the weed plant in a fairly reasonable time. I just planted it, so no idea if it will take root or not. But my real complaint is that I've not gotten the vines, and heard nothing. I finally called today, and was told they are filling pre-orders now (which is fair). But, they have no idea when my order will then be shipped. All he could say "soon enough". Would not say a time frame because they didn't want to create a false expectation. So will I get my vines?? Maybe.

They sent bulbs that were sprouted but wilting from lack of water. Although I planted the bulbs immediately they all died within days. I reached out to customer service for a replacement or refund, and was told that it must be my fault they died so they were not responsible for any guarantee. Don't waste your money here.

I personally will not buy any addional items from Holland Bulbs. I spent an entire weekend planting bulbs and spent several hundred dollars.The first spring I had maybe 5-10 Tulips, the next year literally 2 Tulips. I called and was told sorry it's too late to do anything. I did all the things, bought a good soil for planting bulbs, placed then close to house with sun at least 6 hours a day.

I ordered nearly $50.00 worth of oriental lily bulbs that I received yesterday. This morning when I opened all of them, they were soft, mushy, had white mold spots & most had root rot. I decided to do the sink or float test on them in a bucket of water. A healthy bulb will sink to the bottom. An unhealthy bulb will float at the top. An entire bag stayed at the top & were no good. Needless to say, I'm returning all of them. I've been growing lilies for many years & know what healthy bulbs should look like. These were NOT good quality lily bulbs!

Suggest to purchase your tulips elsewhere. I should have researched more before ordering from here. Horrible producing tulip bulbs. For the past 5yrs, all by bulbs from Dutch Grown produced 18"+ height tulips with large blooms. The largest tulip height this year from the Holland Bulb Farm mixes was just 9". I did not order dwarf varieties. No-response from HBF customer service on the quality issues or my inquiry on a refund. I even included photos in my email to confirm my results. I am a very experienced gardener, always plant bulbs in the same location/soil, same time in the fall, and have never in my life had such small, horrible looking tulips. Never purchasing anything from here again. Beyond disappointing.

Ordered almost 100 bucks worth...
NOTHING was good..
Not one product
Partial refund...
Shipment returned because of company's
Utter incompetence...
Looks as if I am far from the only
Unsatisfied customer...

This company is just if not worse than their other company Tulip World both owned by the same people with the same POOR AND SAD CUSTOMER SERVICE. I orderd from this company with the same issues as Tulip world. In January 12 2025 i ordered Giant Black Elephant Ears. However after waiting 3 months in April i received 2 bulbs one was completely rotten the other one was ok. I received a full refund for the first one but couldn't get a replacement. The second grew but guess what its wasn't what i ordered it was a green one even though the package stated it was black. I received a full refund for this but i had been waiting since January to get this as i had specifically made spots for them in my yard in Florida.Both these companies could care less about delivering what you purchase. They continually send our ROTTEN BULBS, WRONG ITEMS PURPOSELY. SO THEN THE CUSTOMERS ARE LEFT OUT AND HAVE TO DEAL WITH THEIR HORRIBLE CUSTOMER SERVICE where you now have to prove to them that they screwd up and YOU AS THE CUSTOMER HAVE TO KISS ASS TO SOME FOREIGN PERSON TO GET ANYWHERE. HORRIBLE COMPANY DONT DEAL WITH THEM.

Nothing but automation. Call and you receive a recording. Email, and you receive a canned response, listing the months that particular cultivars ship. 10 phone calls, zero answered, all voicemail. Two emails, two automated responses. ZERO customer service. Personally I am going to have my bank take back the payment on both my orders. STAY FAR AWAY.

I ordered blue tulip bulbs and they turned out red. They were not responsive and wanted to charge me double (since the price doubled) to get what I ordered originally —plus shipping! I will never order from them again.

Avoid ordering from this company!!!! I placed 2 orders on April 5 and 7, all items were in stock, website says orders ship within 1 - 3 business days (it is now 13 business days and order is still pending as of April 23. I contacted customer service and the response I received from Lynn was: "We are currently shipping to your zone...it should not be much longer (any day to a week or so). There is still plenty of time this season. You can just wait until next week and check with us again about your order. You are welcome to cancel if you don't want to wait."
Very poor customer service. Take your business to a company that is committed to providing customer care!

Wish I'd read these reviews before ordering. Just recevied the order. 3 of the 9 were totally dead and the other 6 plants were so shrivelled up and dried out i cannot believe they will survive

I have been trying to find out when my order is going to ship. I placed my order on March 31, all items were in stock, website says orders ship within 1 - 3 business days and here we are April 16th the order still hasn’t shippped. I have continually reached to Holland Bulb Farms and all they have are excuses. In fact, the last interaction with “Regine” the response I received to my order inquiry was “ You can just wait until next week and check with us again about your order. You always have an option to cancel if the order has not yet shipped.” Do you really want to do business with this company!

DO NOT ORDER FROM THEM!! I just ordered bulbs that they told me be here Sunday and I got nothing! I tried to call but got a VM and when they called bk the woman told me the emails were coming through Google and not them (lol what) and my order will be here in September... What?! When I told her that was ridiculous she laughed me. Then told me they never sent me any emails and my confirmation for order and delivery were again sent by Google. There is apparently no management working and I have to wait for a call bk.

last April I bought 25 Freesia bulbs and was waiting all the summer for beautiful flowers. Nothing happened though, not even one bulb had germinated. Refund was denied for the reason that complaint was filed after expiration of guaranteed time frame.

Inferior hyacinth bulbs with skimpy blooms. Refund denied. You don’t want to order from this lousy nursery!!!!