Home Appliance Guard Avis 

Good tracking system knew exactly when the engineer was coming. Very polite and knowledgeable. Good service.

Good communication
Proffesional service and out come
Polite engineer who kept us informed.

Good customer service over the phone
Polite capable engineer

I was put through to a member of staff by the name of Chi Chi who was very helpful in dealing with my problem of an excessive noisy washing machine during the spin cycle, she took down all the details talking me through everything and putting me at ease all the time. It was a pleasure to talk to her, I complimented her and thanked her for her support.

Easy to book an appointment and didn't have to wait too long. Engineer fixed the dishwasher issue and turned up in the time frame. Happy with the service.

When my 10 yo washing machined failed, I thought it would be scrapped and I would have substitute and possibly inferior replacement. Home Appliance Guard offered to repair the machine, which was efficiently done. I now have a fully functioning machine. Very impressed.

I have just contacted Home Appliance Guard after I failed to return an email Sadie was a very pleasant polite and helpful young lady and everything has been sorted very quickly well done Sadie thank you

It is nice having peace of mind about the appliances.

Even though it took a week to come to fix my repair then engineer was polite efficient and did his job he’s been a few times to fix machines

Spoke to Bee who was extremely helpful and listened to my requirements for my order of a new replacement washer dryer. As I have a disability, she was helpful with her advice and provided a service suitable for my needs.
Very helpful 👌

Speedy response to our problem. The engineer came within a week - and there was a Bank holiday in between. So pleased that he had the necessary part and could make the repair on his first visit, this has been a rare occurance in our experience. Great comms too.

It 3 visits to resolve my problem.
the first caller identified the problem but said he could not fix and would report the findings.
The second caller came and declared that he had no knowledge of the previous caller but confirmed the problem but as he did not have the necessary part he would have to get the part and come back at a later date. This he did and he was very good.

Great service , informed me of how long it would take, arrived on time and completed fully quickly , friendly and respectful

Fast efficient no time wasting from repair man to diagnosis

Knowledgeable, helpful and polite engineer.

The engineer Yanis I have seen before and he is such a lovely guy , polite and clean he even took the sweeping brush to clean behind my tumble dryer which I thankyou for doing that

As ever, the process was easy and as fast as possible. My problem was fixed promptly and efficiently by Yanis, who kept me informed at every stage. No issues.

The engineer who called really knows his stuff and was very helpful. He helped me to diagnose a problem in the house and gave sound advice.
He also repaired the problem he was called to sort out and left me with a functioning cooker.
Thank you

The lady I spoke with name Chi Chi was a very nice and friendly and very helpful with the question I needed answered

Home appliance guard are efficient and get the job sorted, no quibbles.