Home Bargains Avis 

Ordered about 15 products from them and I only received one of them after about 6 days. I will never use them again or recommend to anyone else.

We visited your store today at her mission gate , looking to buy several pairs of pyjamas, and I wanted to say what an outstanding experience we had thanks to George.
George went above and beyond to help us. He contacted several of your other stores, checked stock availability, and reserved items for us, making what could have been a difficult shopping trip so much easier.
He was incredibly friendly, professional, and genuinely eager to help. It's rare to come across such exceptional customer service, and George is a real credit to your company. Please pass on our sincere thanks and recognition for the excellent service he provided.

Chester branch, Tarvin Road. Consistently excellent, products, customer service, welcoming and friendly. All the staff work very hard, efficiently. Store well stocked, organised and tidy. Its a pleasure to shop there. You are a good example of 'how it should be done'. Well done.

I use the Poole branch of Home Bargains.
It’s a pleasure to shop there and very well managed.
The staff are always happy , helpful and nothing is ever too much trouble.
A rarity in a retail outlet in these time.
Thank you. Mike Bennett

Friendly staff always help. 😊👍👏
It's a go every Friday morning 🌄

I’ve had the worst day then being told I need to go shopping on The way home made it even worse untill I met Anna on till 4 at the Colchester store on the hythe she was very nice and happy and took an interest in me and the people in front of me it has really made me smile that a stranger with great customer skills has change the way I was feeeling she should be treasured

Stocks Israeli products - terrible.

Home bargains Ashford
The store is good but the cafe was terrible, no alternative to milk was on offer and lack of other items

I visited the Home Bargains Keighley store yesterday to do my holiday shopping. I was struggling to find a few items, but Armaan was fantastic. He took the time to help me locate everything I needed and went above and beyond by suggesting suitable alternative options.
I was also extremely impressed by the exceptional customer service provided by Mina, the Store Manager. She has clearly turned the store around and has built a great rapport with her team. On previous visits, some team members appeared disengaged, unhelpful, and unwilling to assist. However, during my visit yesterday, every team member I interacted with was friendly, approachable, and eager to help.
The positive atmosphere throughout the store was a real credit to Mina and her excellent leadership and management skills. Thank you to the whole team for making my shopping experience such a pleasant one.

Good prices for items but you must buy it when you see them as they never seem to restock

Would like to thank the staff at Home Bargains Gorseinon for their amazing customer service !
Went and bought several items on Friday and at the check out I inadvertently left a large box of Weetabix behind !
A few hours later my wife realised what I had done and I phoned the store !
Josh answered and said he would look for the cereal box and put them ready for me to collect on Saturday!!
Went into the store on the day and was met by a very friendly young lady with long blonde hair!! Very sorry I didn’t get your name.
She immediately knew what I was talking about and went to get my cereal box for me !! It had been placed ready for collection!!
Perhaps a trivial incident but in these days of rising costs and other life stresses it was a pleasure to be served by such lovely, pleasant and friendly staff Thank you both very much !!

My order arrived in two boxes. One box leaking badly and returned to HB. Nearly 3 weeks later and I have heard nothing from them. Tried using their contact us form but it won't send as they say my email is incorrect, it isn't. I am unable to get to the shop in person and there is no phone number.

Been to the St. Alban's store quite a few times now. One lady in particular has amazing customer service on the till. She's always fast, extremely polite and converses clearly and makes my shopping experience stress free. Her name is Buffy and her smile is infectious. I try to go to her as the other till staff have no sense of humour or idea of customer service at all, in fact it's a breath of fresh air!

Got scammed with Italian brainrot.

I got my order quickly and everything was as ordered. On the odd occasion that things have gone wrong, I have always received good, helpful customer service.

Home bargains in Westwood cross, has an excellent range of products and good customer service

Worse customer service ever ! Disappointing for a brand new store.

Every time I’ve been in the St Albans store. The only interaction with the check out staff is cash or card. Don’t say how much it is and NO please & or thank you.

My shopping cost a lot. Manners are free ! Please teach your staff some

Order from Home Bargains on the internet parcel delivered the box was open and two items missing items total £4.96 they offer to pay me £2.98 which is an insult I'd like to point out to them their responsible for deliveries not me thank you

Ella is a nice member of staff at the Retail Park at Bury Home Bargains I'd like to say thank you for all the lovely help and every time I come shopping you are very helpful you are wonderful member of staff I'd like to thank you the management for taking on lovely stuff there you're all agreed team and that you're very unrespectful to you customers and that and that's just like a big thank you from Gareth Mason

Had my parcel delivered by the company evri the box was open and two objects missing will not be ordering online again from Home Bargains and less they change delivery companies⁰