The click and collect is 45 minutes away. Picked up the storage unit and it was broken. Contacted the after sales and reported the problem and Luke was great, arranged for a replacement and DHL to pic... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHorsted Retail Park, Maidstone Road, ME5 9SQ Chatham, Kent, GB
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Lisez les avis des autres
I needed a water hose connector, which required a staff member to disable the security tag. Page, a member of staff, approached me to offer help. I showed her the broken ones. She said it would be qu... Voir plus
I loved it in omebasew today staff made sure i got best deal on bedding plants , Tom was a delight, and Steven what a jolly fellow he is (like a young santa claus). Gave me all advice i needed to fix... Voir plus
Ashley visited our home from Chatham store to design our new kitchen. She was extremely helpful and knowledgeable and made the process very easy. We then visited the store a couple of days later to re... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Chatham
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Horsted Retail Park, Maidstone Road, ME5 9SQ, Chatham, Kent, Royaume-Uni
- 0345 640 7051
3,7
Moyen
88 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Good Shopping Experience
A quick response to my order,good value for the price,friendly staff.Efficient all round,well done.
20 juillet 2024
Avis spontané
Great customer service and support
Great customer service and support. I had a young lady look up products on their instore computer, and given advice on what best product and price to buy.I brought a lot instore, and was given assistance to the car park,with my shopping, for which I was very grateful
22 juillet 2024
Avis spontané
Staff shortages meant long wait for…
Staff shortages meant long wait for click and collect, only I staff member around on till. She was lovely then had to come off till to serve myself and another customer . Then she went back to till where another staff opened another till.
The service was good as far as nice friendly staff
17 juillet 2024
Avis spontané
Easy to order and fast delivery
Easy to order and fast delivery of well packaged items.
7 juillet 2024
It was easy.Really friendly.
25 juin 2024
I wasn’t sure what to do but a lady…
I wasn’t sure what to do but a lady told me . It was quick and easy
20 juin 2024
Avis spontané
Quick and easy service.
2 juin 2024
Avis spontané
Visited your Rochester store and was…
Visited your Rochester store and was looked after by Tetiana (hope that’s the right spelling) such a lovely person. Really patient with my daughter as she went through colour options (for ages) and helped me find everything I needed! Thank you again!
27 mai 2024
Avis spontané
I clicked and collected
My click and collect text arrived within the hour. My order was in a trolley all ready to go. Very slick. Saves finding item in the store. Good price too. Will use it again
24 mai 2024
Avis spontané
The staff member helped with getting…
The staff member helped with getting plant for me as I'm in wheelchair.
26 mai 2024
Avis spontané
Great stuff
Came in with low expectations of a quick and simple grab and go shop , found they had a lot more of what I needed , Paul was fantastic guiding me aisle by aisle to gather up what I needed , took me to smiley ladie at check out
4 mai 2024
Avis spontané
Great service super fast shipping
1 mai 2024
Super Steve
I loved it in omebasew today staff made sure i got best deal on bedding plants , Tom was a delight, and Steven what a jolly fellow he is (like a young santa claus). Gave me all advice i needed to fix my strimmer, and helped me load compost in to my car if i could of taken him home with me i would thank you homebase Chatham
4 mai 2024
Avis spontané
Chatham Homebase. Home of top Staff.
Bought some decking online with a discount code and had reason to go pick it up. Nothing special, however the staff were awesome, it was busy, they looked short staffed but I was still served with a smile and with an efficiency that would have made a time and motion inspector wet theirself with joy. The I'm sorry I didn't grab your names but kudos to the lovely lady and gent that helped me. Made my day a little brighter. Nice one.
2 mai 2024
Avis spontané
Good intelligent service
I needed a water hose connector, which required a staff member to disable the security tag. Page, a member of staff, approached me to offer help. I showed her the broken ones. She said it would be quicker if she got them from the stockroom. This she did in under a minute. Meanwhile a supervisor asked if I was being helped.
I don't normally bother doing reviews. However, this showed intelligence, good knowledge of the stock room, and efficiency.
1 mai 2024
Avis spontané
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