What a wonderfully pleasant and helpful morning at Homebase Christchurch. I came into the store with a trolley full of bits after a frustrating afternoon yesterday of trying to put together two chairs... Voir plus
Établissement
Changer d'établissementUnit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN Christchurch, Dorset, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really helpful staff member on Click and Collect desk. Knowledgable about the fact that discount was only possible with online order, but arranged for goods to be brought down so I could assess si... Voir plus
There's a really lovely lady who works evenings at the Christchurch branch and she's always so polite and unbelievably helpful. I generally don't go in this store in the day but in the evenings it... Voir plus
We always enjoy shopping in the Christchurch homebase store as we get friendly and helpful service. today we were helped by Mark who loaded a very big and heavy pot into our car bought using click and... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Christchurch
Écrit par l'entreprise
Homebase
Écrit par l'entreprise

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Unit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN, Christchurch, Dorset, Royaume-Uni
- 0345 640 7115
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Value for money and superb customer care…
We came to look at the BBQ selection on sale and ended up leaving with a BBQ and gas . The staff member Mark was courteous, knowledgeable and went out of his way to make sure we received the service we needed and made the purchase we wanted free from any hassle.
Brilliant info helped with everything…
Brilliant info helped with everything we needed
Mark
Mark helped me carry a heavy object
Mark helped me carry a heavy object. Another lady helped get items off shelf
Operator 191991 so helpful and recommended items with discount offer. Great store
Quick and easy purchase
Order placed, picked and collected when ready. Quick and easy from start to finish.
I ordered the lawnmower one day and it…
I ordered the lawnmower one day and it was delivered the next. It was a good price with a discount and the service was truely excellent
Great Effort from the get go.
From our initial contact and liaison with Kat the whole team effort, from design / start to finish / sign off, was carried out extremely well with the absolute minimum of fuss. We're very happy with the end result.
Excellent service from Lynda
Our local Homebase visit to Christchurch was very good. We needed help and advice on plant selection and finding them in store . Lynda was so helpful, excellent customer service and with a smile . We will be visiting again.
Ready to collect really quickly…
Ready to collect really quickly and no hold up at the check out whilst it was brought out. A very smooth process - would do it again without thinking twice
Mark on the Dulux paint dept was…
Mark on the Dulux paint dept was fantastic. Really helpful and informative.
Hedge trimmer
The product was ready and I didn't have to wait too long at the click/collect counter.
Click and collect order ready
Click and collect order ready. Large item and was offered help to put in car.
Brilliant service.
Lovely garden centre
Very impressed by the variety of plants and flowers in the garden centre which is obviously well looked after. The staff member Lynda was very knowledgeable and helpful when I asked her for advice.
Thank you so much to Debbie for helping…
Thank you so much to Debbie for helping me! My sofa bed (which is lovely!) wouldn’t fit in my car in the original box, so she helped us unpack it and put into my car. She also took all the cardboard away with her which made my life so easy! Thank you Debbie for your wonderful service!
Great chair for the reduced price!
Bargain price for bedroom chair. Helpful staff and fast delivery as out of stock in store.
Great service!…
Easy process ordering on line last night and ready for collection first thing this morning.
A kind lady called Debbie at the Christchurch branch took it out to my car and put it in.the car. All completed in a couple of minutes.
Click & collect service
I needed a new rotary clothes line, I checked the website and found that there was one avaliable I click and collected the item.
I received a text within about 20 minutes say the item was ready for collection.
I visited the store and was served within about 5 minutes
Not ideal service
Not ideal service. I turned up to collect my item after receiving a text message and driving for 30 minutes in Bank Holiday traffic only to be told my item was not in stock in branch and I would have to wait 24 hours for it to be received from another branch! Not great customer service really!

Réponse de Homebase - Christchurch
Mark was extremely helpful
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







