Homebase - Lewes Avis 

I was looking for a small hack saw to finish a job. Alan came to my rescue. His knowledge of the tools was exactly what I needed. Alan went above and beyond. Often I have come into this store and the staff seem to have little practical skill which makes meaningful help impossible; on these occasions the experienceis underwhelming and frustrating. Alan has restored my faith. It is wonderful to see Homebase employing people with practical knowledge and the desire to help customers

The whole process was managed well. Our designer, had excellent knowledge of the products and was able to offer really helpful advise on the suitability of the items we had selected. It was great fun from start to finish and we felt the customer care was exceptional.

The young man from the warehouse in Lewes Homebase who gave us our order was very kind and helpful.Friendly and helpful staff.Very happy with the service. I love the garden sofa set. Good quality and beautiful. Highly recommended.

Efficient cheerful courteous staff
thank you.

Ordered on line, an hour later picked up the goods allready loaded on a trolly. Had a pleasant interaction with Geraldine at the counter and left with the goods. No problems. Regards Tom.

What I wanted ordered and collected in an hour.

Easy ordering
Easy collection A+++++

There is a lovely lady called GED who always greets you with a smile and is always very helpful

Helpful person showed me where to find hooks in store and equally good service on till.

I wanted some more paint at 6.30pm via click and collect. It said an hour in the information but at checkout it said it wouldn’t be available until the morning. I spoke to a helpful chap by phone. Apparently the system has a cut off at 7pm but as they are open til 8pm he would pick the items for that evening. They were there waiting for me at 7.30pm. A great experience.

I went in to get some paint and abbie-Lea was very helpful with mixing the paint and everything

I visited the store earlier today to get multiple items for my new bathroom. I was helped by a very helpful assistant, Abbie who pointed me in the right direction and showed me where I could find what I was looking for.

Great service, very helpful advice at the paint isle. Ver polite efficient at the check out

I was greeted by a lovely girl called Abbie~Lea at the tills she was very helpful and she made me feel very welcome and I would give 5 stars to her outstanding customer service with her knowledge of the products and her ability to be so calm and patient with me

Excellent !!!!! Great staff

Great staff and service

Good stock levels, quick response on preparing the order and quick efficient collection

Sam Jordan designed our kitchen. We have a newborn so didn’t have much time or energy, so Sam helped make the process easy for us! He clearly went above and beyond to help us and took his time in understanding what we needed and wanted. A pleasure having him help us, we highly recommend.

Easy to find what you want.
Polite staff.
Geraldine most helpful.

Very helpful staff at checkout who advised on discounts. Her name is Abbie-Lea