Homebase - Lewes Avis 

92
TrustScore 4.5 sur 5

4,5

Unit 5, Brooks Road, BN7 2BY Lewes, East Sussex, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordering and getting items all ok. But after doing painting found out that 2 tins of paint were over. Problem starts now !!! You cannot take back any any items unused unopened not required at al... Voir plus

Noté 5 sur 5 étoiles

I was looking for a small hack saw to finish a job. Alan came to my rescue. His knowledge of the tools was exactly what I needed. Alan went above and beyond. Often I have come into this store and the... Voir plus

Noté 5 sur 5 étoiles

We worked with Sam Jordan (in Lewes) to design & deliver our kitchen. This was a rather lengthy process on our side because of us not knowing what to do with walls in the house and not knowing our... Voir plus

Noté 5 sur 5 étoiles

All the products I wanted for decorating were in stock and there was an offer on Dulux paint. The order was ready soon after I had paid online and the guy on the counter next day produced it and wishe... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Lewes

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Unit 5, Brooks Road, BN7 2BY, Lewes, East Sussex, Royaume-Uni

  • 0345 640 7629

4,5

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 47 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(92)

755 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I over bought a product

I over bought a product. Abbie-Lea and Kelly were more than happy to help me replace that product for another that I needed.

24 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't go to them for a kitchen

Absolutely shocking experience. I had a kitchen designed by Homebase Lewes. When it came to fitting it, it turned out the measurements of two straight walls were wrong, so the units ordered didn't fit, the wrong tower was delivered to house the oven which was ordered as part of the overall order. The errors were reported last Monday. It is now a week later, and I have not heard anything back about how this is going to be resolved. My fitter was due to get everything fitted this week and now has to move to another job so who knows when I will actually get a kitchen. Based on my experience I would strongly advise you not to go to Homebase for a kitchen and don't believe their sales promises.

8 avril 2024
Avis spontané
Logo de Homebase - Lewes

Réponse de Homebase - Lewes

Hi Olivia​, 

Thanks for your feedback. We’re sorry for any disappointment this experience has caused to you. I can see our CEO Team and Store are currently looking into this for you. As soon as they have an update they'll let you know.

Thanks,
Team Homebase

Noté 1 sur 5 étoiles

All the Tiles were broken through…

All the Tiles were broken through delivery and not packed properly to prevent them being damaged

20 mars 2024
Logo de Homebase - Lewes

Réponse de Homebase - Lewes

Hello, 

Thank you for taking the time to leave a review, we're sorry that the tiles arrived to you damaged. We can see this has been resolved with our customer service team, if you require any further assistance please don't hesitate to reach out if you need further help.

Kind Regards

Team Homebase

Noté 5 sur 5 étoiles

Had a great experience shopping here

Had a great experience shopping in this store, came in for paint and all the staff we're delightful and more than happy to help! Especially the manager Jo (I think that was her name)

19 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Truly excellent service. What a refreshing experience. Jo was polite, friendly and very helpful. Thank you.

24 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Sam Jordan - Patient and thoughtful designer at Homebase Lewes!

We worked with Sam Jordan (in Lewes) to design & deliver our kitchen. This was a rather lengthy process on our side because of us not knowing what to do with walls in the house and not knowing our own requirements. Through all this, Sam was genuinely patient!

He really helped with cost savings and making sure we were happy with the design until finalising it after lots of different meetings.

Would highly recommend working with Sam and other fine folks at Homebase Lewes!

28 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Ready within an hour

Ready within an hour, really friendly and helpful staff. All loaded onto a trolley, brought out to our car and assistant even helped to load into the car. Offered to hold onto some of the product if it wouldn’t fit into our car. Couldn’t have been more helpful. Thank you.

30 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Christmas click and collect worked very smoothly…

Click and collect worked very smoothly and swiftly for some Christmas decorations, staff at Lewes branch very polite and efficient .

19 décembre 2023
Avis spontané
Logo de Homebase - Lewes

Réponse de Homebase - Lewes

Hi Graham​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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