Ordered shelves £180.00 worth only received part order three parcels on order only received 2 4 shelves missing no phone contact at Homebase customer service Email only what a waste of time no one w... Voir plus
Établissement
Changer d'établissementUnit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ Sheffield, GB
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Lisez les avis des autres
I had bought a really poor lawnmower (Sovereign cordless) and returned it to the shop even though I had lost the receipt. The staff at Drakehouse Sheffield were fantastic and took it back no questions... Voir plus
Samantha (employee at Crystal Peaks Sheffield) was an absolute angel when I was exchanging an item I had picked up only an hour previous. Like a fool, I had told her I didn't need a receipt on my orig... Voir plus
Everyone we dealt with was friendly and efficient....our click and collect order was collected by ourselves from the shop floor as we had ordered using the Easyfundraising app to raise a bit of money... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Sheffield Drakehouse
Écrit par l'entreprise
Homebase
Écrit par l'entreprise

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Unit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ, Sheffield, Royaume-Uni
- 0345 640 7839
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Be warned rip off keep well away
Ordered shelves £180.00 worth only received part order three parcels on order only received 2 4 shelves missing no phone contact at Homebase customer service Email only what a waste of time no one will help just keep going around and around getting nothing sorted.
Keep well away from Homebase & wilco the same company big rip off will never use again
items cheaper on website then in store…
items cheaper on website then in store upto 30% cheaper if you buy online
Lovely lady who served me
Lovely lady who served me. Extremely knowledgeable and kind.
Your customer services
Your customer service lady is so helpful. She does her best to locate anything you are looking for.
Staff very helpful
Really helpful staff.there was a problem with my order but sorted in minutes thankyou so much Linda
Wrong paint
I picked my order up, drove home and found my paint was grey instead of white.
Excellent product and great service.
Seamless transaction.
Excellent customer care at the Homebase…
Excellent customer care at the Homebase I went to. Thank you
Great click & collect service. Friendly staff.
Products I wanted were in stock at my local store. I was able to click and collect them in less than one hour. The assistant was very helpful and friendly. Great service!
Easy click and collect ordering
Easy click and collect ordering, swift service at collection desk. Product seems the quality I expect from homebase.
Simple quick and professional system…
Simple quick and professional system and service.
Excellent Service from Sheffield…
Excellent Service from Sheffield Drakehouse. Grab A few bargain for house warming too!
Great price...Prompt service for click…
Great price...Prompt service for click and collect. Friendly, helpful staff
Helpful staff…
Collected a light fitting but had forgotten my order details, then needed help getting a bulb but nothing was too much trouble for the staff
Ordered 3 tins of paint under the 3 for…
Ordered 3 tins of paint under the 3 for 2 offer. I ordered 2 x 2.5l pink and 1 x 5l green. When I got to collect I received 3 x 2.5l paints. Had to have full refund and lost out on the 3 for 2 offer.

Réponse de Homebase - Sheffield Drakehouse
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