The Hyde Group Avis 

1 529
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Can only say what I've seen.... 2yrs max warranty on all plumbing and you'll be lucky if it lasts that long from what I've seen at they're YAPTON site.... two separate customers told plumbing isn't co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From calling in to reporting repairs great service and then the workman that come out always happy go lucky and always make sure u are happy before leaving

Noté 5 sur 5 étoiles

From the first interactions, my wife finding the website, looking at the properties, booking a viewing, doing the eligiblity checks, everything was clear and straightforward. Not that there wasn... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was really impressed with how quickly I was able to book the appointment, and even more pleased that it was on a day that suited me perfectly. The young man who came to do the repair was br... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Office public du logement
  2. aussi dans
  3. Lotissement

À propos de The Hyde Group

Écrit par l'entreprise

We’re Hyde - we're here for our customers, and we're here for good. The Hyde Group was established in 1967 to provide homes for those left behind by the market and since 1988, we've proudly been building quality homes. Our mission is to provide homes and communities that people are proud of. We own and/or manage 130,000 homes and provide neighbourhood services to about 350,000 people. The quickest way to manage your home is through MyAccount, sign up on our website.

MyAccount

Écrit par l'entreprise

Sign up today
MyAccount is the quickest way to contact us.

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 529)

316 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy with the work done and speed…

Very happy with the work done and speed in which it was undertaken

23 mars 2026
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Liza, that's great to hear. Thank you for taking the time to leave your review. Kind regards, Louise

Noté 1 sur 5 étoiles

Nightmare I have the WORST Neighbours…

Nightmare I have the WORST Neighbours they are SO noisy I’ve been complaining for 2 years ! My phone has the worse mic so it’s not recording properly. They have done NOTHING TO HELP! Nothing!

24 mars 2026
Avis spontané
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Yasmin, I'm sorry to hear this and understand how difficult it must be. I can see that our antisocial behaviour team are working with you on this, so please continue to liaise with them. Kind regards, Louise

Noté 1 sur 5 étoiles

So my rent is going up to 311 a week…

So my rent is going up to 311 a week for a 3 bedroom it’s so high that I have to move out how can anyone afford this and how does it’s make sense that another Hyde person that lives in a different area and has a 3 bedroom house with Hyde rent is 177 a week

23 mars 2026
Avis spontané
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Tania, I'm sorry to hear this. Please contact our customer service team on 0800 3 282 282 to discuss what support may be available. Kind regards, Louise

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff. Both in office and in home. Thanks Hyde.

19 mars 2026
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Glenn, that's music to our ears! Thank you so much for your review. Kind regards, Louise

Noté 5 sur 5 étoiles

The workman that was so nice friendly…

The workman that was so nice friendly and polite, he sorted out the problem straight away check it all and said if I had any further problem to Hyde and get them out again.

13 mars 2026
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Mrs Hennessy, that's wonderful to hear. Thank you for your 5* review. Kind regards, Louise

Noté 5 sur 5 étoiles

From when I was reported to someone …

From when I was reported to someone coming to look at it and saying it needed doing and getting it done was very fast person that came to fix the windows did a great job i can't fault any thing thank you very much

13 mars 2026
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Theresa, I'm so pleased to hear that you're happy with the window repairs. Thank you for your review. Kind regards, Louise

Noté 5 sur 5 étoiles

Excellent service from Nadia at Hythe…

Excellent service from Nadia at Hythe New Homes
Nadia has been absolutely fantastic throughout my purchase. From the very beginning she was friendly, professional, and incredibly attentive. Buying a property can be stressful at times, but Nadia was always responsive, understanding, and genuinely empathetic, which made a huge difference.
She kept me well informed, answered questions promptly, and was always willing to help whenever I needed clarification or reassurance. Her professionalism and positive attitude made the whole process feel much smoother and more manageable.
I’m very grateful for her support and would highly recommend Nadia to anyone purchasing through Hythe New Homes.

12 mars 2026
Avis spontané
Logo de The Hyde Group

Réponse de The Hyde Group

Dear Alexandra,

We're happy to hear that your purchase experience was excellent. We appreciate your positive feedback regarding the support you received. It's great to know that the attentiveness, professionalism, and empathy made such a difference. Thank you for recommending our services!

Warm regards,
Hyde New Homes

Noté 3 sur 5 étoiles

The contractors doesn't clean up after…

The contractors doesn't clean up after the jobs, leaving the areas they work dirty.

Repairs should be made anytime each resident moves in to suit their condition

10 mars 2026
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Adebanke, I'm sorry to hear this. Please contact our customer service team on 0800 3 282 282 with the details of the repair so they can follow up with the contractor to make sure this doesn't happen again.
Kind regards
Louise

Noté 5 sur 5 étoiles

The contractor

The contractor, Andy was on time, efficient, and done the job to a very high standard. He was very friendly too.

11 mars 2026
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Cass, we're so happy to hear that Andy provided such a great service. Many thanks, Leah

Noté 5 sur 5 étoiles

My shower

However, he was and time i am so pleased with the job my shower was up and running the engineers dont a fantastic job

11 mars 2026
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Sharon, thank you so much for your 5* review. Many thanks, Leah.

Noté 5 sur 5 étoiles

On time no fuss

On time no fuss

5 mars 2026
Logo de The Hyde Group

Réponse de The Hyde Group

Hi Ray, great to hear that! Thank you for your review. Many thanks, Leah.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus