Customer support are excellent. They helped me redesign my course to better help my long-term teaching goals. Thank you i-to-i support!
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Lisez les avis des autres
Kiera has helped me here and there with some queries regarding my studies and regarding details around my TEFL certificate. Kiera is fast, efficient and always a pleasure to deal with. Happy to sa... Voir plus
Aaron Crosskey's demeanor was courteous, kind and considerate. He answered my questions with respect and understanding. He never made me feel hurried or pressured. What was truly a plus po... Voir plus
Refusing to issue my certificate after I passed - now demanding extension fee I completed the Level 3 120 Hour Online TEFL Course with i-to-i as student reference: chiomaru461. I fin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de services d'éducation et d'orientation professionnelle
- aussi dans
- Cours
- École supérieure du professorat et de l'éducation
- Fournisseur de cours de langues étrangères
- Institution éducative
À propos de i-to-i TEFL
Écrit par l'entreprise
Teach English online or abroad abroad with the world's leading TEFL course provider.
Visit our website i-to-i.com to learn about out our regulated and accredited TEFL Courses, TEFL jobs or TEFL internships!
We have dedicated teams to help you every step of the way through your TEFL journey.
TEFL Advisors
Anything these guys don't know about TEFL courses isn't worth knowing! They are an amazing bunch of friendly TEFL experts, who will help you select the right course/internship for your needs, so you can live your TEFL dreams! Call us or email tefl@i-to-i.com
Academic Support
A great set of people to have in your corner if you find yourself stumped by a section of the course! This wonderful team will come to your rescue ASAP and talk you through anything you need help with, so you can pass your course and start earning! You can email this team if you need assistance now academichelp@i-to-i.com
TEFL Tutors
Want even more backup on your course? We've got you covered! Our DELTA-qualified tutors are experts in teaching TEFL, and helping new teachers through our courses. They will give you feedback on your assignments and make sure you're learning how to be the best TEFL teacher you can be!
Customer support
Find yourself fighting with technology? Our customer support team are here to save the day! If you have any issues accessing the platform for your course, or downloading your TEFL certificate, they will sort it out for you! They are even available to help with any internship queries - a multi-talented bunch! You can email this team if you need assistance now customersupport@i-to-i.com
The Jobs Team
This brilliant group is dedicated to helping you find that perfect TEFL job. Headed up by Jordan, who is an expert as he's been through the process himself, this team is available to talk you through every stage of your job application, from CVs to demo videos and interview prep! You can make contact with the jobs team at info@lovetefljobs.com
TEFL Courses
Download Brochure
Request a Callback
Jobs Support Callback
Alternatively, if you have a frequently asked question, visit our FAQ page by clicking here
To speak to us...
Visit our website i-to-i.com to learn about out our regulated and accredited TEFL Courses, TEFL jobs or TEFL internships!
We have dedicated teams to help you every step of the way through your TEFL journey.
Anything these guys don't know about TEFL courses isn't worth knowing! They are an amazing bunch of friendly TEFL experts, who will help you select the right course/internship for your needs, so you can live your TEFL dreams! Call us or email tefl@i-to-i.com
A great set of people to have in your corner if you find yourself stumped by a section of the course! This wonderful team will come to your rescue ASAP and talk you through anything you need help with, so you can pass your course and start earning! You can email this team if you need assistance now academichelp@i-to-i.com
Want even more backup on your course? We've got you covered! Our DELTA-qualified tutors are experts in teaching TEFL, and helping new teachers through our courses. They will give you feedback on your assignments and make sure you're learning how to be the best TEFL teacher you can be!
Find yourself fighting with technology? Our customer support team are here to save the day! If you have any issues accessing the platform for your course, or downloading your TEFL certificate, they will sort it out for you! They are even available to help with any internship queries - a multi-talented bunch! You can email this team if you need assistance now customersupport@i-to-i.com
This brilliant group is dedicated to helping you find that perfect TEFL job. Headed up by Jordan, who is an expert as he's been through the process himself, this team is available to talk you through every stage of your job application, from CVs to demo videos and interview prep! You can make contact with the jobs team at info@lovetefljobs.com
Alternatively, if you have a frequently asked question, visit our FAQ page by clicking here
To speak to us...
- UK - 0113 205 4602
- South Africa - 021 300 2852
- USA - 877 526 3959
- Australia - 1300 88 42 70
- Canada - 866 404 5781
- Ireland - 015 269 506
- Other - +44 113 205 4602
Coordonnées de contact
Chantry House, Victoria Road,, LS5 3JB, Leeds, Royaume-Uni
- +44 (0) 113 205 4610
- tefl@i-to-i.com
- www.i-to-i.com
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Excellent support
I received prompt reaction from Tarl on the CHAT to assist and guide me through the registration process.
5 mai 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
They don't keep their promise to refund
They hounded me to pay for a course saying the discount would end, which it did not. Then i did not receive my log on info, then the web site navigation was difficult to fathom.
I cancelled and am finding it very difficult to get my refund. They keep stalling. They just say, we will notify you when their web site said 30 days.
30 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
We were disappointed to read this feedback and would love the opportunity to look at your case further, we are certain we can assist you with this - please contact us on customersupport@i-to-i.com and we'll work to resolve your query.
Customer Support Team
I am currently busy with my 500h…
I am currently busy with my 500h Course. So far all the lessons have been thorough and highly educational. It's definitely an organisation well worthy of it's name. Customer Service is also very helpful!
30 avril 2026
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Harley Rowe was fantastic in helping me…
Harley Rowe was fantastic in helping me get enrolled! He stuck with me every step of the way and explained why i-to-i is a bit more expensive - it is because they are the best in the industry. I am confident that I chose the right provider and the right course. Thank you Harley!
24 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Harley
Harley, answered my silly queries with patience and clear explanation.
19 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Lovely conversation
Lovely conversation, great service. Thank you Harley! :)
22 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Technical issues solved
I had some technical issues during purchase through the website, and even though it was in a weekend, Harley Rowe gave me a call to help on Sunday morning! I did miss it and had to call back on Monday but he was extremely polite and helpful in assisting my sign up and payment processing. He said he would get to work on my account right away but to give it 24 hours. However, I received my account info email within minutes! Now just a notice for others: check your spam box because one of the emails went there. Which I find is a common thing to happen. Harley warned me about it though. I hope the process with the company is smooth. There seem like a caring group!
I do want to mention one thing: if you call the toll free number on the site and you are in America it will go to a different company. So just be aware that they are in England and so calling may be a little tricky.
19 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
I was properly guided on what to do and…
I was properly guided on what to do and how to do it especially on payment link, my choice of package link. Also when I couldn't find the email, I was directed by Harley to look up to spam folder which proved helpful. I trust having a wonderful experience in learning.
Thanks
15 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Looking for TESOL/TEFL course and had…
Looking for TESOL/TEFL course and had contact from Harley Rowe. Very knowledgeable of what was on offer. Genuinely seemed interested in finding an appropriate course. The whole TESOL/TEFL options is rather overwhelming and Harley managed to drill down and see what would be suitable with my experience and plans for the future.
14 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Always willing to help results fast and…
Always willing to help results fast and always friendly
24 mars 2026
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Kiera
Thanks to Kiera for her prompt and helpful service - I had asked for documentation and she provided what I needed very quickly. And thanks to her for supplying the e-certificate so quickly : I can now start searching for the perfect job sooner rather than later
9 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
I recieved great service
I recieved great service, he answered all my questions and gave me even more information which drove me to be more interested in doing the course with I to I rather than any other different company.
8 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Satisfied with the patience and understanding.
I was very satisfied ,with my onboarding process .At first I was unable to make a payment ,for the internship course ,then ,Harley Rowe ,was able to pick it up ,what was the problem and I was able to make a payment ,and also I was surprised that he was efficient ,ie (I received an email from him ,in the morning ,that said he would be able to assist me from approximately 10 am to 6pm).
7 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
I spoke with an employee named Harley
I spoke with an employee named Harley, he was great , he wanted what's best for the potential client and the schools as well. Great employee, great person 👍
7 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Harley was absolutely a darling on the…
Harley was absolutely a darling on the phone, very helpful and friendly. Always keeping me up to date with regards to a payment issue.
Thank you Harley! Keep it up 👏🏻🤗
1 avril 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Effective and helpful service.
I had an excellent experience with Kiera from the ITOI Certification Team. She provided efficient and professional service with solving my query. What stood out most was her empathetic approach—she was patient, understanding, and genuinely willing to help.
Kiera was also very informative, clearly explaining each step and making sure I felt confident and well-guided at all times.
Thank you Keira for your thoughtfulness and help.
30 mars 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Retrieving my certificate
Hi, I received great service from Kiera at the certifications team and she managed to help me to retrieve a copy of my certificate from 2022 after losing it.
Thank you for the excellent service Kiera and team!
26 mars 2026
Avis spontané
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
I am excited to start my course
I am excited to start my course. Feedback has been quick, the course layout is clear and the system/IT program used is easy to work with. The resources given is very helpful and sure I will get to use it when completing assignments.
27 février 2026
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
I am impressed with this company and their services
this company was very helpful all throughout my course and provide all the necessary information you will need to complete the tasks at hand. There were a couple time where I had waited a few days longer for my assignments to be marked or emails to be returned than what was to be expected, but upon receiving my complaints they were gracious enough to give me more time to complete my course. I was impressed with the patience they had towards me and all my many questions. I will definetely be reccomending this company to others.
19 mars 2026
Réponse de i-to-i TEFL
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
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