Jack Denn from Iglu Ski has been so helpful in booking our skiing holiday which we are really looking forward to! Absolutely brilliant service. His turnaround time was so quick he answered all our que... Voir plus
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Great to be able to actually talk to a person without going through several menus, music, etc and who was helpful, listened to what we wanted, picked up details from a booking 2 years ago …just total... Voir plus
Paul from Iglu Ski was amazing!! He managed to find the perfect ski holiday for me and my family in super quick time. Answering the many questions i had and ensuring that the booking was completed smo... Voir plus
Our enquiry was dealt with efficiently. Information given was clear. Price was competitive. We were reassured to be asked about allergies, as we have children with serious allergies. We were not press... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
IgluSki.com is an award-winning ski agent, fully ABTA and ATOL protected, that specialises in providing the most up-to-date ski holidays and deals. From all-inclusive packages, catered ski chalets and self-catered apartments, the expert staff can help you find the best ski holidays to suit any group size and ability.
Coordonnées de contact
London, Royaume-Uni
- 0203 696 9452
- editor@igluski.com
- www.igluski.com
4,9
Excellent
3 k avis
Demande des avis aux clients
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Perfect ski holiday. Very easy to search and enquire
Very easy to search and enquire. I was contacted by Adam, who just asked me what I required. He did the rest and found us exactly what we wanted, hassle free, I can’t fault the process. Excellent by Adam and Iglu Ski. Thank you
2 juin 2026
Really helpful!
Really helpful!
Joe was fab and helped us arrange flights from all over the UK to get us all in around the same time. He gave us lots of options and plenty of time to consider what we wanted. Great service, thank you!
4 juin 2026
Joe was very friendly and knowledgeable…
Joe was very friendly and knowledgeable and helped me with the booking of my skiing holiday
20 mai 2026
dealt specifically with my requested…
dealt specifically with my requested accommodation and gave some other good options. Packaged accommodation, flights and transfers. Very helpful rep.
19 mai 2026
Best company for booking a ski holiday
Great company, powerful search, easy booking, and responsive, friendly staff available on the phone. Have booked with Iglu for many years, would recommend it to anyone.
21 mai 2026
Helpfull
Helpfully, a quality resort accomodations, in a great resort, at a reasonable price. Helpfull staff.
29 avril 2026
Excellent
Excellent, efficient service from the personnel regarding my ski booking. Nothing was too much trouble in fact more detail was given than I expected. Above and beyond all my expectations.
12 mai 2026
Really helpful and knowledgeable
Really helpful and knowledgeable. Recommended somewhere I would never have thought of and got me the holiday I wanted. Thanks so much for your help
16 mai 2026
Good quality deal
Good quality deal.
Rep could have kept in touch more to update on choice number one availability but all came together after a few calls.!
9 mai 2026
Jack Denn and Paul Easton assisted me…
Jack Denn and Paul Easton assisted me with the holiday booking. Both individuals were very knowledgeable of the IgluSki booking process and provided me with all the necessary information needed to make my decision. Jack and Paul were extremely professional and ensured prompt follow-up on any pending items needed to finalize my holiday.
4 mai 2026
Helpful and knowledgeable
Knowledgeable, helpful, ski specialists on both phone calls who were able to find the best options for our enquiry
8 mai 2026
A very easy, efficient booking for a large group
Paul was an absolute pleasure to deal with He is extremely efficient, knowledgeable, responsive and very professional. Would be happy to deal with Paul for all our future ski trips. An asset to Iglu Ski
6 mai 2026
Excellent customer service
Responsive , friendly, knowledgeable and efficient customer service from Jack. Thank you
5 mai 2026
Staff reliable and helpful when booking…
Staff reliable and helpful when booking a holiday. Quick response and easy to talk to a member of staff .
28 avril 2026
Excellent Customer Service
The contact I had with Joe, was excellent. Great customer service. He listened to all our requirements and managed to find us our perfect Christmas Ski package. Great knowledge of the area, able to advise etc. Fully recommend.
2 mai 2026
Speedy response and clear information
30 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
What a big let down after a wonderful…
What a big let down after a wonderful holiday.
I am still waiting refund from 2nd April all I get is empty promises.
Your loss as won't be booking Xmas and new year with you now.
4 avril 2026
Avis spontané
Réponse de IgluSki
Thank you for sharing your feedback.
It is disappointing to hear about your recent experience.
We can see you have been contacted by one of our agents to discuss your concern.
We are always working to enhance our services, and we hope to offer you a better experience in the future.
Please accept our sincerest apologies for any inconvenience this may have caused.
Kind regards
Customer Experience Team
canda
prompt response - good deal and pleasant agent to deal with . Altogether a great experience . Thank you Paul
22 avril 2026
Amy was fab!
20 avril 2026
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