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Insite Energy Avis 

4 428
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I managed a site that Insite Energy assist with and Dhaiya Kaur in the Planning team successfullly helped to arrange an urgent inspection for one of my residents without hot water. The speedy respo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lirim and Adam came for my HIU servicing today. Both of them are really professional and friendly. Very knowledgeable as well. My heating unit temperature is stuck at a cold temperature and coming f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you to Luke for attending today and doing a fantastic job. He arrived promptly, diagnosed the issue quickly, and had our hot water back on almost instantly. He was professional, friendly, and ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The company made all the difference. Darren is a truly charismatic, professional and genuinely nice guy. He made sure everything was taken care of, and didn’t mind staying a little longer to make sure... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie
  2. aussi dans
  3. Entreprise d'énergie thermique
  4. Entreprise d'équipements collectifs ménagers
  5. Fournisseur d'énergie verte
  6. Ingénieur
  7. Solutions et équipement énergétiques

Écrit par l'entreprise

Welcome to Insite Energy, your award-winning heat network services provider. We take care of metering, billing, and maintenance for heat network utilities across over 40,000 homes nationwide on behalf of your heat supplier.

We're committed to our residents

Écrit par l'entreprise

Simple self-serve with 'my insite' and KURVE
Top up, view bills and statements, or set up automatic payments. You can do all in one place via our customer portals, designed for convenience and clarity.
Clear, accessible billing and guidance
We break down complex energy charges and heat network costs to help you better understand what you're paying for and how to manage it.
Tips, updates, and answers on our website
From saving energy to understanding your system, our website is a great place to get practical advice and insights tailored for heat network residents.

Coordonnées de contact

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4,7

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(4 428)

618 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Darren is a superstar!

I’d like to recognise Darren for the outstanding service he provided during his visit to our flat.

After weeks of trying to get our comfort cooling restored, Darren was the first engineer who truly took ownership of the problem. Rather than simply carrying out the standard checks, he went above and beyond to investigate thoroughly. He spent the time needed to understand the issue, tested multiple possibilities, explained everything clearly, and even made adjustments outside our apartment to help narrow down the root cause.

Thanks to his persistence and technical expertise, we finally started getting some cooling back.

Darren was professional, knowledgeable, patient and genuinely committed to helping us. It’s rare to come across someone who shows that level of dedication and care for resolving a customer’s problem.

A huge thank you, Darren. You’re a real credit to Insite Energy, and I sincerely hope your efforts are recognised.

3 août 2026
Avis spontané
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Réponse de Insite Energy

Thank you so much for your feedback.
We're pleased to hear that Darren's persistence and technical expertise helped get your comfort cooling restored.
We appreciate you recognising his efforts, and we'll be sure to share your comments with him.
He's a valued member of the team, and we're delighted he was able to help.

Noté 5 sur 5 étoiles

Darren from Insite Energy

Darren from Insite Energy was extremely helpful and very professional

3 août 2026
Avis spontané
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Réponse de Insite Energy

Thank you for taking the time to leave Darren a review. We appreciate your feedback!

Noté 5 sur 5 étoiles

Lirim Seci was an absolute professional…

Lirim Seci was an absolute professional when it came to the installation of the equipment. Didn’t make a mess, lovely gentleman all around!

Would highly recommend him to anyone who needs things done on their house!

3 août 2026
Avis spontané
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Réponse de Insite Energy

Thanks you for taking the time to leave Lirim a review, much appreciated.

Noté 5 sur 5 étoiles

Lirim Seci was superb on the task

Lirim Seci was superb on the task! Very ambient personality.

3 août 2026
Avis spontané
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Réponse de Insite Energy

Thanks for your feedback and for taking the time to leave Lirim a review!

Noté 5 sur 5 étoiles

Darren has been extremely helpful and…

Darren has been extremely helpful and provided plenty of useful tips about water conservation and consumption in our household. Highly recommend his services.

31 juillet 2026
Avis spontané
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Réponse de Insite Energy

Thank you for taking the time to leave Darren a review!

Noté 5 sur 5 étoiles

Darren provided great service

Darren (the engineer running the HIU inspection) was great. Quick, efficient, polite and accommodating. Excellent service.

29 juillet 2026
Avis spontané
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Réponse de Insite Energy

Thank you for taking the time to leave Darren a review!

Noté 5 sur 5 étoiles

Lirim Seci came to do a retrofit and it…

Lirim Seci came to do a retrofit and it was all done to a great standard and a very nice professional.

27 juillet 2026
Avis spontané
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Réponse de Insite Energy

Thanks for leaving Lirim a review! We appreciate your feedback.

Noté 5 sur 5 étoiles

Heating monitor replacement

Our heating monitor needed to be replaced and their engineer, Luke was very professional and helpful. He even diagnosed and reported a separate issue we were having with our heating. Great service!

27 juillet 2026
Avis spontané
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Réponse de Insite Energy

Thank you for taking the time to leave Luke a review. Much appreciated!

Noté 5 sur 5 étoiles

Glen (Insite) -thank you

Glen (Insite) has bee. Great. He thoroughly went through the system and explained the issues we are having with the water temperature. He is great at his job.

24 juillet 2026
Avis spontané
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Réponse de Insite Energy

Thank you for taking the time to leave Glen a review. Much appreciated.

Noté 5 sur 5 étoiles

Glen was very professional

Glen was very professional, had good communication skills, and you could tell he knew what he was doing.

24 juillet 2026
Avis spontané
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Réponse de Insite Energy

Thank you for your feedback and for leaving Glen a review!

Noté 5 sur 5 étoiles

Lirim Seci

Lirim Seci was fast, professional and friendly, happy to recommend!

21 juillet 2026
Avis spontané
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Réponse de Insite Energy

Thanks for your feedback and for leaving Lirim a review!

L’expérience Trustpilot

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