I managed a site that Insite Energy assist with and Dhaiya Kaur in the Planning team successfullly helped to arrange an urgent inspection for one of my residents without hot water. The speedy respo... Voir plus
L'entreprise a répondu

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I managed a site that Insite Energy assist with and Dhaiya Kaur in the Planning team successfullly helped to arrange an urgent inspection for one of my residents without hot water. The speedy respo... Voir plus
L'entreprise a répondu
Lirim and Adam came for my HIU servicing today. Both of them are really professional and friendly. Very knowledgeable as well. My heating unit temperature is stuck at a cold temperature and coming f... Voir plus
L'entreprise a répondu
Thank you to Luke for attending today and doing a fantastic job. He arrived promptly, diagnosed the issue quickly, and had our hot water back on almost instantly. He was professional, friendly, and ex... Voir plus
L'entreprise a répondu
The company made all the difference. Darren is a truly charismatic, professional and genuinely nice guy. He made sure everything was taken care of, and didn’t mind staying a little longer to make sure... Voir plus
L'entreprise a répondu
Welcome to Insite Energy, your award-winning heat network services provider. We take care of metering, billing, and maintenance for heat network utilities across over 40,000 homes nationwide on behalf of your heat supplier.
Écrit par l'entreprise
Studio 4, Stuart House, PE1 5DD, Peterborough, Royaume-Uni

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I’d like to recognise Darren for the outstanding service he provided during his visit to our flat.
After weeks of trying to get our comfort cooling restored, Darren was the first engineer who truly took ownership of the problem. Rather than simply carrying out the standard checks, he went above and beyond to investigate thoroughly. He spent the time needed to understand the issue, tested multiple possibilities, explained everything clearly, and even made adjustments outside our apartment to help narrow down the root cause.
Thanks to his persistence and technical expertise, we finally started getting some cooling back.
Darren was professional, knowledgeable, patient and genuinely committed to helping us. It’s rare to come across someone who shows that level of dedication and care for resolving a customer’s problem.
A huge thank you, Darren. You’re a real credit to Insite Energy, and I sincerely hope your efforts are recognised.

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Darren from Insite Energy was extremely helpful and very professional

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Lirim Seci was an absolute professional when it came to the installation of the equipment. Didn’t make a mess, lovely gentleman all around!
Would highly recommend him to anyone who needs things done on their house!

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Lirim Seci was superb on the task! Very ambient personality.

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Darren has been extremely helpful and provided plenty of useful tips about water conservation and consumption in our household. Highly recommend his services.

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Darren (the engineer running the HIU inspection) was great. Quick, efficient, polite and accommodating. Excellent service.

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The engineer did most of the work well. Some work he needs approval from the higher authority

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Luke was very good and completed the job. Happy with the service.

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Thanks for your great job Luke, well done

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Luke did our guro meter and changed it very well. Thank you very much.. Job well done .

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Very friendly professional, Darren attended timely and efficiently.

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Lirim Seci came to do a retrofit and it was all done to a great standard and a very nice professional.

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Our heating monitor needed to be replaced and their engineer, Luke was very professional and helpful. He even diagnosed and reported a separate issue we were having with our heating. Great service!

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Glen (Insite) has bee. Great. He thoroughly went through the system and explained the issues we are having with the water temperature. He is great at his job.

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Glen was very professional, had good communication skills, and you could tell he knew what he was doing.

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Lirim Seci was fast, professional and friendly, happy to recommend!

Réponse de Insite Energy
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