Have insured with bbrown 3 years .Have been very happy with personal service and competitive premiums. This year got a call from Louis who advised me that my no claim status should be updated and wit... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The renewal was fantastic. Ella who dealt with it was extremely professional. Normally, renewing my taxi insurance is something I dread doing. This time it was all done in around 20 minutes with eve... Voir plus
L'entreprise a répondu
It has been an absolute pleasure to deal with this company, helpful and customer oriented representatives, even going the extra mile to be able to help you. I would definitely recomend them. Thank you... Voir plus
L'entreprise a répondu
Firstly Toni McGarvey was very friendly. She was excellent @ explaining all the points & putting things across. You could feel the confidence in her voice. Thank you very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.
Coordonnées de contact
Suite 1 + 2, Gordon House, Leicester street,, PR9 0ER, Southport, Royaume-Uni
- 0333 200 0071
- enquiries.taxi@bbrown.com
- www.insuretaxi.com
4,8
Excellent
297 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Brown & Brown formerly InsureTAXI
Thanks for sharing your review 😊
Absolutely disgraceful company i was a…
Absolutely disgraceful company i was a private hire driver and I stopped doing that job 3 weeks ago I've been trying to cancel now for the whole 3 weeks with umpteen phone calls and emails to no answer they finally phone me and trying to charge me just under £500 as they can't backdate it yea very good they can sing for it avoid this company at all costs
23 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Sorry to hear you are not happy with our service. After checking our telephony i have been unable to trace any phone calls from yourself, We did receive 1 email which was action-ed within 2 working days of receipt. We are unable to backdate any cover or cancellations so we have followed our correct procedure & to help you out we did reduce some of the administration charges. If you wish to discuss please call
I have been insuring my taxi with…
I have been insuring my taxi with insure taxi for some times can’t even remember the years, it could be more then probably 5 years, never had any problems at all, price is reasonable but also an explanation through the quoting very reliable. I also admired Lauren Bundel very very polite and professional, she explained to the max there is no doubt in her ability. Thanks to her I am purchasing again.
22 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thanks for renewing your policy with us again we really do appreciate your custom. I will pass your kind comments onto Lauren & the team 😊
Excellent service
I have been insured taxi for 3 years now and never had any problems, price is good and Lauren burdell is always very polite and professional thank you j McKay
18 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Nice to see you are happy with the service received especially from Lauren. Thank you for renewing with us again. I will pass your comments onto the team.
I writing to express my sincere…
I writing to express my sincere appreciation for the exceptional service I received during today with Ella one of your team members.
Professional, clarity, and genuine care- qualities that made a potentially stressful situation remarkably smooth.
Many thanks for your help and support
17 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thank you for the lovely review. Really happy to hear you had such a positive experience with Insure-taxi and especially Ella in our customer services team. I will share your feedback with the team and if there is anything more we can do for you please don't hesitate to contact us. 😊
Renewed my taxi insurance today,Toni…
Renewed my taxi insurance today,Toni was star,really polite and informative,and got me great deal.Thanks
12 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thanks for taking the time to share your feedback. Nice to see you are happy with the service received and thank you for renewing with us again we do appreciate it. 😊
I can honestly say I wouldn't recommend…
I can honestly say I wouldn't recommend Insure Taxi or now Brown and Brown to anybody I like.
They don't value long-term customers
They are by far not the cheapest and will take advantage of you at any moment they can.
9 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thank you for taking the time to share your feedback, We are sorry to hear that your experience with us hasn't met your expectations.
We do value our long term customers and will always do our best to offer the best price we can along side excellent customer service,
If you would like to contact our customer services team we would be able to look into your concerns.
Great service and policy
I have been with insuretaxi for quite a few years now and Amanda Bailey once again sorted the next years quote with expert efficiency,very helpfull,full of knowledge and explained everything in great detail and once again I am very happy with the product
8 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thanks for renewing with us again and for sharing your great feedback 😊
Réponse de Brown & Brown formerly InsureTAXI
Thanks for taking time to leave a positive review 😊
60 days for refund in cooling off period.
Received a quote so I took out insurance however I was incorrectly quoted by around £600, I was also within the cooling off period so I requested to cancel and request a refund. I was then told I would have to pay the £200 plus discount I negotiated, after speaking to a manager this was reversed. I am now being told after 32 days of waiting the refund will take between 45 to 60 days!
I'll let you make you mind up on how confident you would be in this company in the event of a claim.
4 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Sorry about the issues you have faced and apologise as our service wasn't up to our usual standard,Unfortunately there isn't a cooling off period so you have only been charged for the time you had on cover with the insurer. With regards to the refund we do have to follow our company procedure and can see this is due to be issued very shortly.
Excellent Service
I have been with Insure Taxi for two years, and throughout this time I have consistently found their pricing to be the most competitive when compared to other providers. The support I receive is reliable and helpful, and I recently spoke with Amanda Bailey, who was exceptionally kind and provided me with the best price available. I am very satisfied with the assistance I received.
Based on my experience, I would recommend Insure Taxi to fellow taxi drivers seeking affordable and dependable taxi insurance options.
Many thanks
Kabir Aslami
2 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thanks for renewing with us again and for recommending us it is appreciated 😊
Toni was really good offered a discount…
Toni was really good offered a discount though I was expecting a bit more..
Delivered an overall great sales experience , customer service and a great tone of voice too..
Thanks
Anayat
1 septembre 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thanks for renewing with us again, the team will always do their best to get you the most competitive price for the cover you need 😊
Good insurance company cheaper than…
Good insurance company cheaper than other companies for taxi insurance I have been with insure company for past 3 Years and had quotations from other companies for taxi but insure insurance company is the best and cheapest thanks
Sonia Mahmood
27 août 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Nice to hear you are happy. Thanks for renewing with us for another year, we do appreciate your loyalty 😊
Réponse de Brown & Brown formerly InsureTAXI
Thanks for your feedback and for renewing your policy with us again 😊
Helpful staff and competitive quote
Had a great experience of working with Steve and Paul who got the policy over the finish line. Friendly, professional, and super helpful and clear. Answered all of our questions and got us a cheaper policy than originally quoted! Great service all round.
28 août 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Nice to hear you are happy with the service from the insure-Taxi team. Thanks for sharing your feedback 😊
Réponse de Brown & Brown formerly InsureTAXI
Thank you for the positive feedback 😊
It was a wonderful experience if I have…
It was a wonderful experience if I have to describe in a word‘’Perfectionist‘’special customer service solve the problem there and then without hanging on the fence.Thanks
26 août 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
nice to hear we were able to help you quickly - thanks for sharing your feedback 😊
Best Lauren Burdell top🔝🔝🔝🔝
14 août 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thanks for taking time to leave your feedback 😊
It's been 5 years with them
It's been 5 years with them. Excellent service again. Thanks Amnda you're brilliant.
13 août 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Thanks so much for renewing your policy with us again, we do appreciate your loyalty. 😊
Beat my taxi renewal quotes
Ryan has been very helpful and informative and they've managed to beat my renewal quote on both my car and minibus taxi policy's.
He made me aware of other extras I may want and their prices but wasn't pushy in trying to sell me anything more.
Very easy to deal with thanks
12 août 2025
Avis spontané
Réponse de Brown & Brown formerly InsureTAXI
Nice to see you are happy with the service, thanks for sharing your great feedback. I will pass your comments onto the team 😊
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