Intelligent Insurance Avis 

5 614
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very helpful in sorting out insurance for a house we no longer live in but needed insured. Came back with a very competitive price. Overall good experience.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Cancelled my home policy well within the 14 day cooling off period and was charged a £50 cancellation fee! No doubt it's in the Ts and Cs but wasn't clearly pointed out when I bought the policy onlin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I phoned with a fairly complex problem having not made up my mind what I was going to do. The person I spoke to (Philip Hampton) could not have been more helpful and supportive (and thoroughly pleasan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We live in a SEPA flood area although the house is 40 feet above the river. We have lived here for 37 years and there is no danger of the house being flooded. Intelligent insurance excluded flood risk... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance habitation
  2. aussi dans
  3. Agence d'assurance

À propos de Intelligent Insurance

Écrit par l'entreprise

Intelligent Insurance is dedicated to finding home insurance for typically ‘hard to insure’ properties and circumstances. From unoccupied home insurance to insurance for listed buildings and holiday homes, we'll strive to arrange high-quality, competitively priced home insurance, whatever your property type, condition, usage or personal circumstances.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(5 614)

403 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very easy to deal with and very competitive

Couldnt have been easier to arrange special insurance for my mother-in-laws unoccupied property. The Team were very polite and friendly, every question was answered fully and all aspects were explained clearly and we felt that the price was very competitive also.

6 mai 2026
Avis spontané
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Réponse de Intelligent Insurance

Thank you for taking the time to leave a review. We're delighted we were able to find the home insurance you needed for your unoccupied property.
Please feel free to get in touch should you need any further assistance.
Kind Regards,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

Easy to navigate online form

Easy to navigate online form. Finished quote via live chat which was efficient. Email to confirm sent promptly.

5 mai 2026
Avis spontané
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Réponse de Intelligent Insurance

Thank you for your kind review. We’re really pleased to hear the online form was easy to navigate and that finishing your quote via live chat was efficient.

It’s also great to know the confirmation email came through promptly.

Thank you again for choosing Intelligent Insurance.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, clear & great price.

27 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Dear Selena,
Thank you for your 5-Star review. We hope you are satisfied with your new home insurance.
If you need any further assistance, please do feel free to get in touch.
Kind regards,
Intelligent Insurance

Noté 5 sur 5 étoiles

It was great and reliable service

It was great and reliable service. I found Jack and Katie both helpful and supportive. Jack, also explained the policy well. And the online service was quick and efficient.

I've spoken to other home insurance companies whom I found were quite aggressive in their approach to me, in sorting out insurance for our family's home.

Thanks again for your help and would highly recommend to others!

30 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Hi Patricia,
Thank you so much for taking the time to leave a review, we really appreciate it.
We're delighted to learn you found our team helpful and supportive. We like to think that's what sets us apart.
If we can help you any further, please do feel free to get in touch.
Kind Regards,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

Easy to set up and got a very…

Easy to set up and got a very competitive price fir my house and contents insurance

29 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Dear Mr R,
Thank you for your review. It's great to hear you we were able to provide you with a very competitive price for your home insurance.
We work really hard to stay competitive while providing a 5-Star defaqto rated insurance product.
Should you need any further assistance, please don't hesitate to get in touch.
Warm regards,
Intelligent Insurance Team

Noté 1 sur 5 étoiles

I compare the price I've been paying…

I compare the price I've been paying for the past 12 months and I'm absolutely stunned at how much I'm paying compared to other insurance companies.
I write this in reply to your response.
I've found several other companies who offer me exactly the same cover for 40% of your price. What annoys me most of all is the fact that I've been paying your vastly excessive premium for the past 12 months.

29 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Good morning Ian,

Thank you for your review, and I’m sorry to hear that you were surprised by your premium.

We understand that increases can be frustrating, especially when comparing prices across the market. Insurance premiums can change over time due to a range of factors, including wider market conditions, claims costs, and updated risk information.

As a broker, we’re committed to ensuring the pricing we offer remains fair, and to helping customers review their cover at renewal so it continues to meet their needs.

We’d be happy to review your policy with you, check that the cover still meets your needs, and see whether there are any alternative options available. If you’d like us to take look at your policy, please feel free to get in touch and we’d be very happy to help. You can call us on 03333 111110 or email contactus@intelligentinsurance.co.uk

Best wishes
Intelligent Insurance

Noté 5 sur 5 étoiles

Was quick easy to renew my insurance…

Was quick easy to renew my insurance now l can relax for another year

28 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Dear Fehmida,
Please do take the next 12 months to relax - the hard part is done, your home is insured!
Thank you so much for leaving a 5 star review.
Kind Regards,
Intelligent Insurance

Noté 5 sur 5 étoiles

home insurance policy…

We took out a home insurance policy this morning. Got worried as we hadn’t had a confirmation email. I spoke to a lady named Katie. Who was able to send through another copy for us. She was very helpful and polite with her text messages.

28 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Dear Phyllis,
Thank you for leaving a 5-star review. We're delighted to hear you found Katie's assistance satisfactory in arranging your home insurance. We'll pass on your kind words - it'll make her day!
Kind regards,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

5star review easy set up online and…

5star review easy set up online and cheaper price than previous year many thanks

27 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Thank you kindly for leaving a 5-Star review. We really appreciate it. Should you require any further assistance, please do feel free to get in touch.
Kind Regards,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

Great service

Great service, easy to get hold of and answer any questions clearly and quickly. Nothing too much trouble. Second year using Intelligent for my home insurance. Very friendly staff, and competitive on price. Very happy 🌟 🌟

24 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Hi Kelly,
Thank you for renewing with us for a second year!
It's great to hear you found our services satisfactory.
Best wishes,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

Great first impression

I started doing a quote online and someone called me to go through it which I’ve never had before. They were really helpful and professions and even though we kept having terrible issues with the Wi-Fi and phone signal, they kept calling me back and we got through it all. Great price. Great service. Highly recommend.

22 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Thank you for your lovely review. We’re really pleased we were able to make such a good first impression.

It’s great to hear the team were helpful and professional, and that they kept calling back despite the Wi-Fi and signal issues. Sometimes a real person makes all the difference, and that's our super-strength!

We’re also pleased we could offer a great price. Thank you again for choosing Intelligent Insurance, and for your recommendation.

Noté 5 sur 5 étoiles

Excerlerant service very professional.

Excerlerant service very professional.
Very happy with price, will be renewing again next year.
Thank you Inteligent Insurance one very happy lady.

22 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Hi Pearl!
Thanks for leaving the review.
It's fantastic to hear you'll be renewing with us again next year..
Best wishes,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

helpful and fast

fast helpful and friendly, got me what i needed where others couldnt.
ty to jack.

22 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Hi Stuart,
Thank you for leaving a positive review. We're delighted we could provide the insurance cover you needed for your home.
Best wishes,
Intelligent Insurance team

Noté 5 sur 5 étoiles

Renewal e mail showed a good reduction on prior year

Renewal e mail showed a good reduction on last years premium, which is pleasant change!

19 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Thank you so much for leaving a positive review. We're delighted that your renewal price came down this year - we work really hard to get our customers the best possible price.
Best Wishes,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

Brilliant service provided exactly what…

Brilliant service provided exactly what we needed and a very reasonable price

17 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Dear Stephen,
Very glad to hear you found our services brilliant and reasonably priced.
That's our super power!
Kind regards,
Intelligent Insurance

Noté 5 sur 5 étoiles

Highly recommend

Very informative and helpful

15 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Dear Geraldine,
Delighted to read you highly recommend us!
Thanks for the review,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

New email address

As an existing customer I needed to update my email address. This required use of Live Chat which took a short while but the agent's explanation was clear and it all went smoothly.

15 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Thanks you for the positive review. Our service team are the backbone to our business - and they truly shine.
Best Wishes,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

Easy online form and a competitive…

Easy online form and a competitive quote summary

8 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Hi Julie,
Thank you so much for leaving a positive review. It's great to hear you found our quote process easy to navigate and that the price was satisfactory.
Kind regards,
Intelligent Insurance Team

Noté 5 sur 5 étoiles

Having just purchased a new property…


Having just purchased a new property with an unusual flat roof structure it was nice to talk to some one who was aware of this type of roofing EPDM. Very helpful and polite. There price was competitive so we also insured the contents with them. Very impressed so far. Mike Willgress.

14 avril 2026
Avis spontané
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Réponse de Intelligent Insurance

Hi Mike,
We're delighted to hear we were able to cover your Flat Roof with EPDM. Being aware and understanding different roof types is one of our strengths!
Best wishes,
Intelligent Insurance Team

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