Waited a week for an item which arrived with parts missing, then to be told ''please be aware it could be a few days before I can check'' I'm going to order the bits direct myself. 1) Parts missing (h... Voir plus
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A lot of people only write reviews when things go wrong, so it’s good to write a one when they go right. Ordered some bike accessories on a Wednesday morning. Within a couple of hours the ord... Voir plus
JE James bike outlet Bought a few bikes here of past, not the best tbh!! Both myself and others have had mixed experience with staff. Some are great others disinterested, one was quite condescendin... Voir plus
Recently purchased a kids bike. Was just as described, securely packaged. Ordered and delivered in <72 hours despite original dispatch time estimated to be much longer. Excellent service, would highly... Voir plus
À propos de l'entreprise
- Magasin de vélos
- aussi dans
- Cyclisme sur route
- Magasin d'accessoires de vélo
- Magasin de réparation de vélos
- Service de location de vélo
Écrit par l'entreprise
J E James Cycles is a family run business who have been established for over 50 years. We are one of the largest independent cycle retailers in Europe, with three large stores in the South Yorkshire/Derbyshire area of the UK. Our aim is to stock as wide a selection of cycling goods as possible. Whilst ensuring that each product line has been tested for quality, performance and value for money. Our excellent reputation has been built on service and quality. We guarantee you will receive reliable advice from friendly staff with specialist knowledge of all types of cycling. J E James Cycles is also a member of the Association of Cycle Traders (ACT), which is an independent non-profit making organisation, whose activities help ensure consumers can continue to benefit from the skills, services, enthusiasm and choice of products available from their local independent bike shop.
Coordonnées de contact
The Old Fire Station, S65 1RF, Rotherham, Royaume-Uni
- 01709538374
- support@jejamescycles.com
- www.jejamescycles.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Just the very best service and…
Just the very best service and products! We bought 2 MiRider bikes and 2 storage bags to keep them safe in our camper van. Andy and Freddie was the loveliest guys you could ever meet, both knew their stuff and were so very helpful. The service we received was nothing less than outstanding! 🤩 cannot wait to buy more from you, the soo is full of great quality merchandise at affordable prices. Thanks Andy and Freddie at Barnsley! 👋

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Slow!
Good prices but very slow. Ordered Tuesday, items still hadn't been dispatched on Friday, so phoned and was told it would likely be dispatched after the weekend. A bit disappointing when you are waiting for a bike part. A couple of things I had ordered from other suppliers at the same time were delivered within 3 days. I have used this company twice and both times were slow, probably won't use again for this reason.

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Good selection of products and fast delivery
Good selection of products to choose from at competitive prices.
Once I ordered my pedals were delivered very quickly.
Excellent experience.

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Great customer experience
All the stuff turned up on time. Really simple. I did have an issue with one item, got through really easily via phone, yes someone picked up the phone and we got the problem sorted without any dramas. Thank you guys, would use again without doubt!

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Found exactly what I needed easily on…
Found exactly what I needed easily on site, quickly delivered without any problems.

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Seem to treat locals better
They Seem to treat locals better based on reviews I've seen. I tried to purchase a bike online and was told they wouldn't fit upgraded parts I bought with the bike because it would take too much time or help me with basic fitting. Lost a sale I'll go where I feel valued as a customer. I was put through to Rotherham store and the guy was very dismissive and unhelpful. I understand it's busy time but I would expect some kind of positive discussions.

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Great price but slow delivery…
Great price on pedals but slow despatch compared to the competition. These days if you order one day you expect despatch the next day..My item was not despatched until two more further days so with hindsight I should have gone elswhere as the other parts I need I got from Balfes, Merlin and Tredz and these arrived with me before the part from J E James had even been despatched. All Items were listed as in stock.

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Ordered my helmet from Je James cycles…
Ordered my helmet from Je James cycles and I'm so glad I did which turned up at the door today... Great communication... Fast delivery and the helmet is great... Thank you Je James cycles.

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Adam at Rotherham
Adam at Rotherham, and his daughter, were both super helpful and knowledgeable. Great service and support with my new Megamo e-bike. Rob

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JEJAME cycles
I purchased a cycle online from JEJAMES the whole experience was a delight from ordering to delivery and after service. Ordering was very easy, the delivery company (FEDEX) kept informed at every stage and actually arrive on time when they said they would be turning up.
I Had to pop my cycle down to James cycles in Rotherham and the service was outstanding I was actually WOWED everyone was so helpful and a gentleman call Josh from distribution who sorted out my problem someone who actually genuinely cared.
Thank you Josh for your outstanding and exceptional service. I would highly recommend to use this company.love my bike really great quality and worth every penny.

Réponse de J E James Cycles
Terrible service and regard for safety
I bought a bike from JE cycles from Sheffield. There were many problems firstly as I left the store the bike broke on my way out the salesman said it was road safe it was not as it broke on my way home. I brought it back to get it fixed. It broke again and later he blamed me for not using the bike enough. I am never shopping their again

Réponse de J E James Cycles
Bike problems
Friendly happy staff get your problems dealt with quickly and smoothly

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Sheffield store as…
Went to the Sheffield store as rebuilding my bike up from just the frame and never done anything like this before. They guys in the shop were so incredibly helpful, knowledgeable and fun! Bought some drivetrain components for a 1x11 conversion. They gave great advice on what would work and what wouldn't, and whaddya know, they were spot on!! Prices for the parts were also much cheaper there than in shops in my home town (1 hour drive away!!).
Will definitely go back there for more bike bits.

Réponse de J E James Cycles
I TRAVELLED FROM WILTSHIRE TO BARNSLEY…
I TRAVELLED FROM WILTSHIRE TO BARNSLEY AFTER SPEAKING TO OLLIE ON THE PHONE. WITHIN 22 HRS I WAS IN RECEIPT OF MY SUPER DUPER AMITI E+ PRO ELECTRIC BIKE. GREAT COMMUNICATION, THANKS OLLIE. ON ARRIVAL I MET ELISE & TOM, THESE GUYS ARE SUPERB, KNOWLEDGABLE, FRIENDLY & PROFFESIONAL. I DIDNT GET THE GUYS NAME IN THE WORKSHOP BUT HE ADDED THE EXTRAS ON BIKE AS REQUESTED OVER THE PHONE AND HE TOO WAS PROFFESIONAL, FRIENDLY AND KNOWLEDGABLE. WELL WORTH THE 5 HOUR TRAIN JOURNEYS /3 TRAINS LOL).

Réponse de J E James Cycles
Ordered a set of specialized Krypo…
Ordered a set of specialized Krypo pedals once opening the box I noticed the pins and the inner pedal had all completely corroded and were deteriorated. Emailed there support with photos and also tried to contact there number with 0 response. For the first time using them I definitely won’t be in a rush to use again.

Réponse de J E James Cycles
Excellent communication and guidance…
Excellent communication and guidance through the cycle to work scheme. Bike checked and prepared prior to delivery. Great support.
Thank you

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Visit to shop to collect pedals ordered…
Visit to shop to collect pedals ordered online. Simple online ordering and pick up the following day

Réponse de J E James Cycles
Good reliable online retailer, quick service and good delivery charges
Bought a couple of times from here over a few years, always good service. This time Specialised 2FO shoes at a great price. Very comfy, haven’t used in anger yet as I’m still waiting for the new bike (from Saracen). Delivery was really quick even right after Christmas.

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