John Clark Motor Group Avis 

I recently bought a second hand 5 series. Daniel Moates was very helpful providing a video and holding the car for me until I got back from holiday. The car was ready for me when I arrived and Daniel also helped with my private plate.

Unfortunately when I got home, I found the car had 5000 miles more than advertised. However on raising the issue John Clark resolved the difference quickly and effectively by agreeing to compensate me for the difference. This was much appreciated. But for this it would have been a 5 rating for my dealing with Daniel and the garage.

A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the car handover. He then spent an hour explaining the new iDrive. He is a credit to John Clark Motor Group and made what can be a stressful experience very enjoyable. Highly recommended.

Excellent service as always from Tony Bourne & his team at Aberdeen Audi, they make everything easy to understand throughout the whole new car procees.

This is my 5th car from them & I would recommend them without question !

Stuart was very friendly and helpful. Very knowledgeable and arranged pur have and pick up of car very well

Excellent service from all staff

Absolutely in love with my new car! The customer service provided by Jenna was incredible, she was so patient in explaining all the cars features to me and answering all of my questions. She made sure I was comfortable every step of the way. I could not recommend highly enough.

Price was good and Scott, the sales person I dealt with was excellent, including checking everything was OK after I had purchased the car. Would happily buy another car from John Clark Renault in Aberdeen

Its all about the service! This is the 4th BMW I have bought from John Clark and my 10th overall. I drive 380 mile round trip to do business with John Clark because the service is so much better. It is personal friendly and always helpful. Most of all the service is fair! They have always been fair to me on price part exchange and any extras needed. Don't change guys!

I found exactly what I was looking for on the Aberdeen Audi website and from that moment on the buying experience was stress free. All questions were answered thoroughly and no hard sell tactics. The friendly customer service is one reason why I am happy to return for my next purchase

Calvin was great, great deal, nipped in to see & bought that day always good at Audi Aberdeen

Just bought a new CUPRA Terramar. Chris and Thor were brilliant! They listened to what I wanted, answered the many questions I had in full, and from start to finish were extremely helpful. They provided me with so much information about the car itself, the finance package, PX and the aftercare.

Collection was made so easy and arranged at a time to suit me. They went through the exterior, interior of the car, the driver settings and helped set up the app and driver profile — the lot!

I would absolutely recommend CUPRA Aberdeen (and an Terramar) and if you’re dealing with Thor and Chris, you can be sure you’ll leave satisfied. Great service from start to finish!

Daughters 1st car

It being my daughters 1st car she was very excited and they experience that she had from entering the garage and being looked after by the staff was great and made the process special

The team at John Clark Mini really look after you from start to finish of buying a car. Their attention detail is second to none.
Knowledgeable and friendly throughout. I would highly recommend them to anyone and the cars are brilliant.

This is our seventh BMW from John Clark BMW Tayside, and on every occasion, including aftercare service, we have been treated like royalty. The entire Team at John Clark BMW Tayside simply can not do enough for you, whether it's buying a new car, getting a service, or having some maintenance carried out.

I must make special mention of the highly helpful professionalism of Glenn MacIntosh, who is always there to call upon for a bit of support, and for the immediate engagement of Cat at reception, who greets you with a smile every time you walk through the front door.

Regardless of how the day is going for the team at BMW Tayside, they always go above and beyond to make your day go that little bit easier, if not that little bit more special.

No, I don't work for BMW Tayside; I just know when the Leadership Team have got it right....! and I enjoy "shopping" there!

I bought a 135i from JC last October. Within a month I had an issue with the drive-train. I was directed to take to my local BMW dealer in Stirling where they could find no fault. A month or so ago I had the same warning and repeated the process. This time I was told the plugs needed replaced but also informed that they were previously replaced at 24,000 miles. According to BMW these should last around 40,000 miles. My car has done less than 40,000 and now has had the plugs replaced 3 times (so lasting an average of around 13,330 miles). There is obviously an underlying issue with this car and J Clark have refused to respond to my emails, calls or complaints on the "contact" form. I have now taken it up with BMW UK. After care service is NIL.

Kabir was great to work with, not pushy or arrogant like I've experienced in other dealerships, he was knowledgable and polite.

When I arrived to pick up the car it was damaged at the front, damage that was not there the week before when I'd gone to see the car originally. However Kabir was upfront and honest about the damage and it will be repaired when parts arrive.

Phenomenal customer service from Harriet and James , as good as ive ever had and im now in my 60s.
Nothing was too much bother and all aspects fully explained and a joy to deal with. After my wife purchased her Mini I drove same and thoroughly enjoyed the driving experience, so much so I traded in my BMW, which ive solidly been with since 1994. Lisa in parts and servicing also provided valuable information. Thanks guys

Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I understood everything and set up all I needed in the car for me. A pleasurable experience for me and am very happy with my new car.