Josh Wood Colour Avis 

5 591
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Josh Wood Hair Colourant is very easy and straightforward to use, and never drips. I use the Miracle System with the Darkest Brown Colour + Smoky Brunette Colour Corrector. I achieve the most fabul... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I ordered miracle systems where the product is advertised as coming with a pot and brush to colour. I did not get the right amount of these. I emailed asking for the items to be shipped as it was an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After years of getting my hair coloured at a salon, I decided to try the miracle system and I love it - the process is really simple and the result is great. I love the colour and my hair feels soft... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you very much Thank you for the wonderful hair dye; my hair looks amazing, radiating a brilliant black shine like darkness in the moonlight—your company's color leaves all the others in the dust... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. aussi dans
  3. Fournisseur de produits de beauté
  4. Institut de beauté
  5. Magasin de cosmétiques
  6. Perruquier
  7. Salon de coiffure

Écrit par l'entreprise

Josh Wood was described by The Times as "The King of Colour". His Miracle System brings salon-quality colour results and condition to you at home for the first time. The award-winning innovation prioritises the health of your hair, just as much as the premium colour, for the at-home colour solution that we’ve all been waiting for. Easy to apply at home 100% Grey coverage Ammonia free and gentle Personalise your colour with a Shade Shot Subscribe to The Miracle System. Thousands of 5 star reviews. Formulated by experts, focused on quality. Shade-Matched Colour. Permanent, Semi-Permanent Glosses and Glazes. Expert At-Home System. Free Expert Consultation. Root-touch-up. Miracle Mask. Miracle Shampoo. Miracle Conditioner. 100% money-back guarantee. Josh's Colour Clinic. Root Marker. Blending Brush. Root Spray. Shade Shot. Miracle Shot. Smoky Brunette. Chestnut Brunette. Champagne Blonde. Copper Gold. Icy Blonde. Black Onyx. Airbrush. Aquis Rapid Dry.

100% money-back guarantee

If you don’t get 100% feel-good hair results, we’ll do everything we can to help, including a full refund and support from our experts.

Free delivery for subscriptions.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(5 591)

84 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Not for me

Not for me, quite messy & felt heavy on my hair - not what i was hoping for sadly

5 juin 2025
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Réponse de Josh Wood Colour

Hi Helen. 

Thank you for your review. We're so sorry to hear this. It is definitely not the experience we want you to have. We completely understand your disappointment, and we’re here to help.

We’ve just emailed you privately to offer our support and help you find a more suitable alternative that better meets your needs.

Best wishes, 
Josh Wood Colour

Noté 2 sur 5 étoiles

Light brown turn red on grey hair

Light brown turn red on grey hair . I have only applied to the roof hoping to solve the problem between salon visit but I am sure I did.

3 juin 2025
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Réponse de Josh Wood Colour

Hiya, 

Thank you for your review, and I'm truly sorry to hear about your experience. This is absolutely not the experience we want you to have with our blending brush.

We want to make this right, and love the chance to turn things around. We’ve sent you an email privately so we can discuss this in more detail and offer a solution that we hope will restore your confidence in us. Please do check your inbox — we’re here to help and would really appreciate the opportunity to make it up to you.

Warmest regards,
Josh Wood Colour Team

Noté 1 sur 5 étoiles

Colour did not cover greys at all

Colour did not cover greys at all, still looks as it did before.

13 juin 2025
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Réponse de Josh Wood Colour

Hi Kerry, 

Thank you for your review. We're so sorry to hear that the colour didn’t cover your greys as expected. That’s definitely not the result we aim for, and we want to do everything we can to help.

We’ve reached out to you privately via email so we can look into this further and turn the experience around for you.

Best wishes, 
Josh Wood Colour Team

Noté 5 sur 5 étoiles
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Réponse de Josh Wood Colour

Hi Valbone, 

Thank you so much for your lovely feedback! We're so glad to hear you're enjoying everything from Josh Wood — your support truly means a lot to us. 

If there's ever anything we can help with or if you’d like personalised advice, we’re always here!

Best wishes, 
Josh Wood Colour

Noté 5 sur 5 étoiles

Great products

Great products, had many comments on the lovely colour.

6 juin 2025
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Réponse de Josh Wood Colour

Hi Nellie, 

Thank you so much for your review. We're thrilled to hear you're loving the colour and receiving compliments—that’s exactly what we love to hear. We hope you will continue to enjoy using them! 

Best wishes, 
Josh Wood Colour Team.

Noté 5 sur 5 étoiles

easy website with lots of information…

easy website with lots of information and quick delivery

6 juin 2025
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Réponse de Josh Wood Colour

Hi Helen, 

Thank you so much for your lovely review! We're so glad to hear you found the website easy to use and the information helpful — and even happier that your order arrived quickly! We really hope you will love using the products too! 

Best wishes, 
Josh Wood Colour

Noté 5 sur 5 étoiles

Wonderful product

Yeah, as expected - great products, quick delivery, whats not to love.

Don't think the box beeds to be that big though⭐️⭐️⭐️⭐️⭐️

4 juin 2025
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Réponse de Josh Wood Colour

Hi Nicole. 

Thank you so much for your kind review. We are thrilled to hear you’re loving the products and speedy delivery!

And we really appreciate your feedback about the packaging. We’re always looking for ways to reduce waste and improve the unboxing experience, so I’ll be sure to pass this along to our team.

Thanks again for your support! 

Best wishes, 
Josh Wood Colour Team

Noté 4 sur 5 étoiles

I am very pleased with the root touch…

I am very pleased with the root touch up pen. It provides natural looking coverage, which is less obvious than sprays or powder from other brands. My hair is v dark brown naturally - I used to find the dark brown touch up pen far too warm /light in colour. Since I’ve started colouring my hair in a shade 5 (from other high street brands) the dark brown (2-4 from Josh Wood) is a perfect match.

31 mai 2025
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Réponse de Josh Wood Colour

Hi Cora, 

Thank you so much for your lovely feedback! We're so happy to hear the Dark Brown Blending Brush is a perfect match and working well for you.

Best wishes, 
Josh Wood Colour

Noté 5 sur 5 étoiles
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Réponse de Josh Wood Colour

Hiya, 

Thank you so much for your lovely review! We're so glad to hear you're happy with the colour and delivery.

Best wishes, 
Josh Wood Colour

Noté 5 sur 5 étoiles

Excellent customer service from review.

Worst hair treatment I have ever used. I have grey roots and this coloured orange which was more noticeable than the greys. I am trying to contact the company for a refund.
**Since posting this review Josh Wood colour have contacted me and processed a refund and a offered a video consultation. Excellent customer service and very much appreciated. I have upgraded to a 5 star rating based on my customer service experience with Josh Wood. The best response from a company ever. Due to this I would buy from them again. Very reassuring.

31 mai 2025
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Réponse de Josh Wood Colour

Hi Susan, 

Thank you so much for updating your review and for your kind words! We're delighted to hear that our customer service team was able to turn your experience around and provide the support you needed. Your satisfaction means a lot to us, and it's wonderful to know you'd consider shopping with us again. We truly appreciate your trust and feedback — it helps us continue to improve and provide the best possible service. 

Best wishes, 
Josh Wood Colour Team.

Noté 5 sur 5 étoiles

Root spray is excellent

Wasn’t sure which colour application was right for me so went for the root spray as I’ve used similar products before. Right choice for me, it goes go brilliantly and you can use your fingers to further blend (wash them after though). It looks so good and great to use between colour appointments. Excellent product.

3 juin 2025
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Réponse de Josh Wood Colour

Hi Julie, 

Thank you so much for your lovely review! We're so pleased to hear that the Root Spray worked so well for you and that you're finding it a great option between colour appointments.

It’s wonderful to know you’re getting such natural-looking results — and yes, blending with fingers is a great tip (with a quick wash after, of course!). We really appreciate you taking the time to share your experience.

Best wishes, 
Josh Wood Colour Team.

Noté 5 sur 5 étoiles

Absolutely love it

Absolutely love it

1 juin 2025
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Réponse de Josh Wood Colour

Hi Marian.

Thank you so much for your lovely review! We're thrilled to hear that you’re enjoying your Brown Blending Brush, and we hope it continues to be a favourite in your routine.

Best wishes, 
Josh Wood Colour Team.

Noté 1 sur 5 étoiles

No redhead options

I have used Josh Wood colour for 5 years and have been happy but they’ve discontinued the chestnut shade shot so there is no option now for redheads. So disappointing especially as they ran a whole social media campaign last year championing red hair! I had a video consultation and they said there is nothing they can do.

Update 1st July. Had a helpful email exchange today which will hopefully resolve things going forward.

28 mai 2025
Avis spontané
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Réponse de Josh Wood Colour

Hiya,

Thank you so much for your feedback, and we're truly sorry to hear about your disappointment. We completely understand how frustrating it must be to lose a shade you’ve come to rely on — especially after being such a loyal customer for five years.

While the Chestnut Shade Shot has been discontinued, we do have Glosses that we recommend as an alternative to help achieve similar warm, red-toned results. We’d absolutely love the opportunity to help you find the best match and would be more than happy to send a Gloss out for you to try.

Please do get in touch with our team directly — we’re here to help and would really appreciate the chance to make this right for you.

Warm regards,
The Josh Wood Colour Team

Follow up-
Hiya,

We just wanted to get in touch and kindly ask if you could please email our Customer Service team, as we have some very exciting news to share with you.

We’re really hopeful it might help turn your experience around, and we’d love the opportunity to make things right.

Hope to hear from you soon.

Best wishes,
Josh Wood Colour Team

Noté 5 sur 5 étoiles

Delighted with this product

Very prompt delivery. Tried the product straight away and was very pleased with coverage, colour and blending. Delighted.

28 mai 2025
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Réponse de Josh Wood Colour

Hi Anna, 

Thank you for your review. We are so pleased to hear that you are happy with your colour and we are sure the results look amazing! 

Best wishes, 
Lauren @Josh Wood Colour

Noté 4 sur 5 étoiles

A lovely colour but hard to apply

A lovely colour which leaves my hair feeling soft and healthy, and I will certainly be using it regularly. My only criticism is that the plastic bottle you use to apply the colour to your hair it is very thick and hard to squeeze. I found it very difficult to get all the product out, and my hands hurt from squeezing so hard. I wish they would use a thinner plastic for the applicator. Otherwise it is really a great product.
I do recommend it, and hope they may change the plastic bottle for something easier one day.

25 mai 2025
Avis spontané
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Réponse de Josh Wood Colour

Hi Elizabeth, 

Thank you so much for your kind words—we're delighted to hear you love the colour and that it leaves your hair feeling soft and healthy!

We really appreciate your honest feedback about the applicator bottle. We're sorry to hear it was difficult to squeeze and will absolutely pass your comments on to our product development team. Making our products as user-friendly as possible is a top priority, so insights like yours are incredibly valuable.

Thank you again for your support—we’re so pleased to have you as a regular customer!

Warm wishes,
Josh Wood Colour Team

Noté 5 sur 5 étoiles

The chestnut shade shot is back!

*** UPDATE - The Chestnut shade shot is back and I am thrilled. I tried out some other hair colouring products whilst this was currently discontinued and none of them match the quality of the products that you get from Josh Wood Colour. Thank you for listening to your customers I am so glad I can subscribe again and get a fantastic colour.

Such a shame, I love Josh Wood Colour however, I am so disapointed that they keep discontinuing the shade shots. I initially used the caramel shade shot and then when they discontinued this I changed to the chestnut shot and have today received an email to say this is being discontinued. They now offer no other shade shots for brunette hair apart from Icy which is not the shade I want to acheive. I may have to shop around now unless some new shade shots get introduced. Such a shame.

23 mai 2025
Avis spontané
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Réponse de Josh Wood Colour

Hi Lucy, 

Thank you for updating your review. We are thrilled the Chestnut Shade Shot is back too, and it means the world to know how much you love it. Thank you for sticking with us and for your kind words about the quality of our colour. We’re so happy to have you subscribed again and back to your perfect shade!

Best wishes, 
Josh Wood Colour Team

Noté 5 sur 5 étoiles

Brilliant product!

Colour looks AMAZING!

29 avril 2025
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Réponse de Josh Wood Colour

Hi Janice, 

Thank you for your review. We are so pleased to hear that the colour looks amazing. We hope you continue to enjoy using them. 

Best wishes, 
Anna

Noté 4 sur 5 étoiles

Hello youthfulness!

Easy instructions . All the right equipment to use and the product smells lovely. My hair feels silky and soft.

It’s given me more confidence and Iv gained some youthfulness back!

28 avril 2025
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Réponse de Josh Wood Colour

Hi Emma. 

Thank you so much for your lovely review. We’re thrilled to hear that you found the instructions easy to follow and enjoyed the experience—from the scent to how soft and silky your hair feels. Knowing it’s given you a boost of confidence and a sense of youthfulness truly means the world to us—that’s exactly what we hope for with every application.

Thanks again for sharing, and we hope you continue to love your colour!

Best wishes, 
Josh Wood Colour

Noté 5 sur 5 étoiles

Easy to use and great colour

Easy to use and great colour. My hair feels so soft. I used the miracle kit with a toner and I love the colour

6 mai 2025
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Réponse de Josh Wood Colour

Hiya. 

Thank you so much for the lovely feedback! We're thrilled to hear you found the Miracle Kit easy to use and that your hair feels soft and looks amazing. We hope you continue to enjoy using our Miracle System. 

Best wishes, 
Josh Wood Colour

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