JUST EAT Ireland Avis 

2 154
•
TrustScore 2.5 sur 5

2,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been using your service to bring delivery of food ordered by me lately. I have had encountered no difficulties nor problems with all deliveries from Just Eat. The service and delivery have been F... Voir plus

Noté 1 sur 5 étoiles

Courier delivered to stranger for 40+ minutes, didn't notify me and marked order as complete. Contacted for refund as when I got food form the person food was cold, congealed and inedible. N... Voir plus

Noté 3 sur 5 étoiles

The app is easy to use, I trust it, and unlike some other apps, your orders arrive with zero fuss. My only gripe would be the venders are adding on the Just Eat charges to their items. So using Just... Voir plus

Noté 1 sur 5 étoiles

We ordered food for delivery which was not delivered. I went to the restaurant last night who remembered the order and which driver they gave it to. We are at a hotel 4 doors from the restaurant and t... Voir plus

À propos de l'entreprise

  1. Service de commande de repas en ligne

Écrit par l'entreprise

We're Ireland's leading online takeaway ordering service. We've got over 1,700 of your favourite local restaurants online for you to choose from #minifistpump! A reminder that this page is for reviewing JUST EAT and not our restaurants. If you wish to review your meal, you can do so via your account page on JUST-EAT.ie

Écrit par l'entreprise


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(2 154)

258 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Removing the ability to read customer…

Removing the ability to read customer reviews should be reversed immediately. It is very easy to manipulate star ratings if you have a few people who continuously order or the restaurant have help from friends/family and leave 5 star reviews. Untrustworthy now

11 août 2026
Avis spontané
Noté 2 sur 5 étoiles

Made a complaint about food that was…

Made a complaint about food that was clearly spoiled, I didnt want compensation never even mentioned it. All i wanted was for the restaurant to be told so nobody else had to taste what my family had. Shocking response from just eat

11 août 2026
Noté 1 sur 5 étoiles

Closed my account

After years of using Just Eat have finally closed my account after a number of bad experiences. Takeaway delivery service is really bad these days. I understand this is the fault of the restaurants concerned, not Just Eat, but Just Eat’s response has also being disappointing.

Instead of taking up the issue with the restaurants, they instead choose to view the customer with suspicion for making ‘many claims’. All my ‘claims’ have been genuine, but of course the bad service must be exaggerated on my part. Maybe I am just very unlucky, but restaurants often deliver the wrong items or have items missing. I wouldn’t go to the hassle of complaining if it wasn’t genuine. Having worked in customer service and knowing how challenging it is, I feel it’s unethical to complain if it’s not justified

Food delivery is meant to be convenient but it’s now become more stress than it’s worth, chasing missing items etc. To be fair, the restaurant staff are no doubt understaffed and badly paid, which is an issue too. Today a pizza was missing from my order. Rang the restaurant, said they would deliver it, this was fine. They kept ringing to confirm my address and eircode, and then told me the driver couldn’t find my house. The rest of my order was delivered an hour before. They asked me to send my location. I asked had they WhatsApp (they were calling from a mobile) and they said they said yes. Tried to message them on WhatsApp and the number wasn’t there. I texted them, and they told me as they can’t find my house, they can’t do anything to help. I gave up, and submitted a refund request, and also ordered directly from another restaurant. The original pizza then arrived (freezing cold) so I cancelled the refund request by sending another message. Am convinced was dealing with a bot, or an agent who only knew his script, because they kept saying sorry for the inconvenience but they can’t compensate me. I replied again saying I have made it clear am no longer looking for a refund, but I wanted to make a complaint. The exchange was pointless. I have now closed my account.

If Just Eat had taken the time to check, they would have seen I order from an amazing Chinese restaurant frequently and I haven’t submitted any refund requests. Why? Simple!! This restaurant doesn’t screw up my order. I look forward to ordering from them directly in future

10 août 2026
Avis spontané

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