Find online banking with Kent Reliance is one of the best around. Frustrated that new accounts open with better rates that you have to find yourself, but easy to open and manage new accounts, transfer... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What a Fantastic organisation!!!, went there today to sort out few things with my wife, we were looked after by a delightful lady called WENDY, I would like to commend her , & the firm for employing... Voir plus
L'entreprise a répondu
It was easy to make the changes I required using the web site. It was also good to see the extra security measures. However it would be good to transfer money into the account(s) from within the web s... Voir plus
L'entreprise a répondu
I am always happy with my dealings with Kent Reliance. The only reason I did not give the full 5 stars was the fact I could not automatically reinvest my matured funds into another bond that was not a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We're part of OSB Group, a retail savings and specialist lending group with a family of distinct brands that aim to help you reach your financial goals.
Coordonnées de contact
Chatham, Royaume-Uni
- www.kentreliance.co.uk
3,7
Moyen
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to open account with handy hints
Easy to open account with handy hints, good communication with moving money to & from account.
19 mai 2026
Réponse de Kent Reliance
That’s great, thank you Vincent!
So slow and difficult to set up an online ISA
I have been trying to open an ISA account on line for over one week now. I can't believe how difficult it has been.
They couldn't verify by linked account although I've had no trouble doing this with four other banks over the last two years.
I had to post a certified copy of my two forms of ID and print off and send this with a paper copy of my on line bank statement.
These paper documents were returned to me by post today but I still do not have confirmation of my online ISA account! All seems very slow, archaic and unnecessarily bureaucratic.
I have money ready to transfer but can't do this due to the slowness of their processes.
I am now seriously beginning to question whether I actually want this account if it going to be this difficult to do business with Kent Reliance.
14 mai 2026
Avis spontané
Réponse de Kent Reliance
Thanks so much for taking the time to share your experience, Sarah. We are sorry to hear about the challenges you had with us.
To help us investigate, we’ve requested a few more details privately through Trustpilot so we can contact you directly.
Réponse de Kent Reliance
Thanks for sharing your feedback Julie, that's great to hear.
HMRC interest
Professional, friendly and quick to respond.
One small problem the advisor was unable to give me the value over the phone (presumably Company policy), but would send me a letter in the post with the value. All the othe.r Building Societies/Banks that I contacted gave me the value over the phone and would also send me a letter as a follow up confirmation
19 mai 2026
Réponse de Kent Reliance
Thank you for your feedback Cosslett. We’re pleased to hear you found our service professional, friendly, and responsive. We appreciate your comments regarding the information provided over the phone and understand how this differed from your experience with other providers. Your feedback is valuable and will be shared with the relevant team.
Simply ease and quick to use
Simply ease and quick to use. The only thing I would like to see is an App
19 mai 2026
Réponse de Kent Reliance
Thank you for your feedback Tracey. We knowledge the comment regarding the mobile app, While we don’t currently offer one, we’re always looking at ways to improve our service.
Easy account opening procedure
Easy account opening procedure, customer services were very helpful, and the rate offered waas very good
19 mai 2026
Réponse de Kent Reliance
Hi Malcolm, Thank you for your feedback. We’re glad to hear the account setup was easy and that you’re satisfied with the interest rate. We appreciate you choosing us.
Easy to use platform
Easy to use platform, good savings rates and I like the fact you can keep adding to the fixed term isa.
19 mai 2026
Réponse de Kent Reliance
We’re delighted to hear that you’re happy with our services, thank you Mark!
I chose your Easy Access ISA partly…
I chose your Easy Access ISA partly because of the rate you were offering and partly because I may occasionally need to make a withdrawal and these are not limited in number during a specified period. I have had an Account with you in the past and so this is a return visit.
19 mai 2026
Réponse de Kent Reliance
Thanks for sharing your feedback Jean, that's great to hear.
Very easy to navigate clear savings…
Very easy to navigate clear savings information with interest information
What I miss with Kent is not having an app to download and work with
19 mai 2026
Réponse de Kent Reliance
Thanks for your feedback Christopher! We're happy to hear you had a smooth experience setting up and navigating the website. We knowledge the comment regarding the mobile app, While we don’t currently offer one, we’re always looking at ways to improve our service.
Great savings and good interest rates…
Easy online login and great interest rates. Everything is easy to access and well organised website.
19 mai 2026
Réponse de Kent Reliance
Thanks for sharing your feedback, that's great to hear.
Take a look..
Great experience with Kent Reliance.
Easy to use website and competitive rates! Money deposits acknowledged within a minute of transfer giving peace of mind. No complaints from me
19 mai 2026
Réponse de Kent Reliance
Lovely to hear about your experience with us, Andy - thanks for sharing :)
Réponse de Kent Reliance
Thanks for sharing your feedback Bernard, that's great to hear.
Good interest rate
Good interest rate
Quick and easy to set up an account and transfer money in to it.
19 mai 2026
Réponse de Kent Reliance
Hi Lynne, Thank you for your feedback. We’re glad to hear the account setup was easy and that you’re satisfied with the interest rate. We appreciate you choosing us.
Fast - Easy to use site - great rates local to Kent
we were looking for a bank that was local with good community standing - easy to use web site - no issues once we understood the prosses - going forward will look to expand or dealings with Kent Reliance.
19 mai 2026
Réponse de Kent Reliance
Thanks for sharing your feedback James, that's great to hear.
Réponse de Kent Reliance
That’s great, thank you Smith!
All easy to set up good interest rate
19 mai 2026
Réponse de Kent Reliance
Hi Catherine, Thank you for your feedback. We’re glad to hear the account setup was easy and that you’re satisfied with the interest rate. We appreciate you choosing us.
Réponse de Kent Reliance
Hi Pauline, Thank you for your feedback. We’re glad to hear the account setup was easy and that you’re satisfied with the interest rate. We appreciate you choosing us.
Excellent customer service with a…
Excellent customer service with a usable online account
19 mai 2026
Réponse de Kent Reliance
Thank you for the feedback Kevin—I’m glad the advice was clear and helpful.
Réponse de Kent Reliance
Thanks for sharing your feedback Mckenzie, that's great to hear.
Kent Reliance offer secure savings with a good website which is easy to navigate
Kent Reliance offer secure savings with good rates of interest. The website works well, is easy to access and to navigate so it makes managing one's account quite easy.
19 mai 2026
Réponse de Kent Reliance
Thanks for your feedback John! We're happy to hear you had a smooth experience setting up and navigating the website and that you’re satisfied with the interest rate. We appreciate you choosing us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.