I had such fun shopping on Kurt Geiger's site! I ended up buying a cute bright-colored bag, but there were so many lovely items to choose from. It was very easy to navigate the site and make my purcha... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
My bags and slippers came way after my delivery date and I still don’t receive them as yet it has keep on moving the delivery date if this was the outcome of my first order I don’t think I will order... Voir plus
I LOVE Kurt Geiger shoes and bags! I like to sparkle, so I am always able to find something on their website. The size is always consistent with each pair, and I always receive compliments when I am... Voir plus
L'entreprise a répondu
I’m still trying to figure out where is my package cause my package never showed up. I didn’t even get an email telling me the accurate tracking number or none of that. This is my first time experienc... Voir plus
L'entreprise a répondu
3,5
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Everything was great
Everything was great! I loved the quality of the shoe and purse. I love Kurt Geiger
7 août 2026
Avis spontané
Réponse de Kurt Geiger
Hi Aunestie,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love the quality of your shoes and purse. It’s fantastic to know that you had such a positive experience with your Kurt Geiger purchases.
Thank you for your kind words and support. We’re thrilled to have you as part of the Kurt Geiger community and look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I just received my package today
I just received my package today. Earlier than the Fedex tracking stated. I love the vibrant green slippers. Fits perfectly. The micro Kensington Eagle bag is Fire! Thanks!
8 août 2026
Avis spontané
Réponse de Kurt Geiger
Hi Carlson,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that your order arrived earlier than expected and that you love your vibrant green slippers. It’s fantastic to know they fit perfectly, and we’re thrilled that you’re enjoying your Micro Kensington Eagle bag too!
Thank you for your kind words and support. We hope you enjoy your new pieces and look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
This bag I bought is to die for
This bag I bought is to die for! I did wait until it went on sale but I love it and it is definitely a head turner. Fast shipping. Can’t wait to wear it!!!
6 août 2026
Avis spontané
Réponse de Kurt Geiger
Hi Bip,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love your new bag and that it has already made such an impression! It's fantastic to know that you were able to pick it up in the sale and that you were happy with the fast shipping.
Thank you for your support, and we hope you enjoy wearing your stunning new bag. We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I didn't receive my package.
I didn't receive my package.. My daughter birthday was yesterday and the package never made it.
7 août 2026
Avis spontané
Réponse de Kurt Geiger
Hi Amy,
We’re very sorry to hear that you did not receive your package, especially as it was intended for your daughter’s birthday. We understand how disappointing this must have been and apologise for the inconvenience caused.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I want to start of by saying I love the…
I want to start of by saying I love the vibrant colors of the sandals/shoes. Unfortunately I will be returning both sandals from this order because they are not true to size. I wear size 8 and it appears you have to size up. I feel the process is a bit much because you have to wait for refund in order to reorder the item. Exchange would be a better option instead of going through a tedious process. Nevertheless I still want the sandals.
5 août 2026
Avis spontané
Réponse de Kurt Geiger
Hi Juanita,
Thank you for your 4-star review. 💛
We're delighted to hear that you love the vibrant colours and style of our sandals. We're sorry to hear that the fit wasn't quite right and understand how disappointing it can be when sizing doesn't meet expectations.
We also appreciate your feedback regarding the exchange process and will be sure to share your comments with the relevant team for review.
Thank you for your support, and we hope you’re able to find the perfect fit and enjoy your sandals soon.
Regards,
Team Kurt Geiger
Réponse de Kurt Geiger
Hi Esline,
Thank you for your 4-star review! 💛
We're delighted to hear that your package arrived quickly and that you had a positive experience with us.
Thank you for your support, and we look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
The quality of my purchase and the fast…
The quality of my purchase and the fast delivery exceeded my expectations. I am a fan for life of Kurt
5 août 2026
Avis spontané
Réponse de Kurt Geiger
HI Shahara,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that the quality of your purchase and our fast delivery exceeded your expectations. It means so much to know that you've become a lifelong fan of Kurt Geiger!
Thank you for your continued support and kind words. We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I’m still trying to figure out where is my package
I’m still trying to figure out where is my package cause my package never showed up. I didn’t even get an email telling me the accurate tracking number or none of that. This is my first time experiencing this, but someone needs to rewrite this wrong. My next step is, I will contact my bank.
6 août 2026
Avis spontané
Réponse de Kurt Geiger
Hello Renicka,
Thank you for sharing your feedback. We are sorry to hear about your experience and understand your concern regarding the delivery of your package.
We can confirm that we have highlighted your case to the relevant team, and they are currently investigating the matter. The team will review the details and get back to you via email as soon as possible with an update.
We appreciate your patience and understanding while this is being looked into.
Kind regards,
Team Kurt Geiger
Réponse de Kurt Geiger
Hello Triege,
Thank you for your wonderful feedback! We’re delighted to hear that you love the items you chose and that you’re very satisfied with your purchase.
We truly appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
Received bag with a little imperfection
Received bag with a little imperfection. It’s slightly damaged, but my daughter decided to keep it .
3 août 2026
Avis spontané
Réponse de Kurt Geiger
Hello there,
Thank you for your feedback. We’re sorry to hear that your bag arrived with a slight imperfection. We appreciate you sharing this with us and understand your daughter’s decision to keep the item.
Your comments have been noted and shared with the relevant team for review as we continue to maintain and improve our product quality standards.
Thank you for taking the time to share your experience with us.
Kind regards,
Team Kurt Geiger
My Daugther loved the purse
3 août 2026
Avis spontané
Réponse de Kurt Geiger
Hello Tenisha,
Thank you for your lovely feedback! We’re delighted to hear that your daughter loved the purse.
We hope she enjoys using it, and we truly appreciate you choosing to shop with us. Thank you for your support!
Kind regards,
Team Kurt Geiger
Unfair policy
Ordered a size 7 which is my size however this 7 fits and looks like it's a 8.5 and because it's a sale item I couldn't even get a merchandise credit so I'm just stuck with a too big shoe and out of $170
1 août 2026
Avis spontané
Réponse de Kurt Geiger
Hello Kalema,
Thank you for your feedback. We’re sorry to hear that the shoes did not fit as expected and understand how disappointing this has been, especially as you’re unable to use them.
We appreciate your comments regarding the sizing and your experience with the returns policy. Your feedback has been highlighted to the relevant team for review as we continue to improve both our products and customer experience.
Thank you for taking the time to share your experience with us.
Kind regards,
Team Kurt Geiger
The wMs greatebsite is customer friendly and…
The website is customer friendly and easy to navigate.
4 août 2026
Avis spontané
Réponse de Kurt Geiger
Hello Alice,
Thank you for your lovely feedback! We’re delighted to hear that you found our website customer-friendly and easy to navigate.
We appreciate your support and are pleased that you had a positive shopping experience. Thank you for choosing to shop with us!
Kind regards,
Team Kurt Geiger
The bag arrived super quickly & somehow…
The bag arrived super quickly & somehow was more beautiful in person!!!
31 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hello Megan,
Thank you for your wonderful feedback! We’re delighted to hear that your bag arrived quickly and that you found it even more beautiful in person.
We hope you enjoy your new bag and truly appreciate your support. Thank you for choosing to shop with us!
Kind regards,
Team Kurt Geiger
I paid for 2 day shipping and haven't…
I paid for 2 day shipping and haven't received my order
3 août 2026
Avis spontané
Réponse de Kurt Geiger
Hi Corey,
We're sorry to hear that you haven't received your order despite paying for 2-day shipping. We understand how frustrating this must be and apologise for the disappointment.
Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I order a small black purse with sliver…
I order a small black purse with sliver chain on july 30th, 2026 which is thursday and my order is still not here and i ordered fast shipping and it is now August 3rd, 2026.
30 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Amariyah,
We're very sorry to hear that your order has not yet arrived, especially after selecting expedited shipping. We understand how disappointing and frustrating this must be.
Could you please share the requested details with us? Once we have them, we'll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Small but Mighty
My daughter loves her purse, so tiny and cute, honestly, it can’t fit anything, maybe a few debit/credit cards and a lip gloss, but I know it’s only for the look. Delivery was fast, and it comes packaged in a Kurt Geiger box. Just perfect!
3 août 2026
Avis spontané
Réponse de Kurt Geiger
HI Neil,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that your daughter loves her new purse! It may be tiny, but we're so pleased it's making a big style statement. It's also great to know that your order arrived quickly and that you were happy with the packaging.
Thank you for your kind words and support. We hope your daughter enjoys her beautiful new purse, and we look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
Took longer than expected but I love my…
Took longer than expected but I love my purchase . My daughter will be so happy for her birthday.
27 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Elizabeth,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love your purchase and that it will make your daughter’s birthday extra special. We’re sorry to hear the delivery took longer than expected, but we’re so pleased that your order arrived and that you’re happy with it.
Thank you for choosing Kurt Geiger for such a special occasion. We hope your daughter loves her gift, and we look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I still haven’t received my order yet
I still haven’t received my order yet. When I check it still states Shipp
2 août 2026
Avis spontané
Réponse de Kurt Geiger
Hi Malika,
We're sorry to hear that you have not yet received your order and understand how frustrating it must be to still be waiting for an update.
Could you please share the requested details with us? Once we have them, we'll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I’m disappointed that the size 8 does…
I’m disappointed that the size 8 does not fit? The shoe size run small? I need to return an exchange for a size 8 1/2.? please tell me how I can do that.
1 août 2026
Avis spontané
Réponse de Kurt Geiger
Hi Diane,
Thank you for your 4-star review.
We're sorry to hear that the fit of your shoes wasn't quite right and that the size 8 feels smaller than expected. We understand how disappointing it can be when a much-anticipated purchase doesn’t fit as hoped.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update regarding your return and exchange query.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
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