I had such fun shopping on Kurt Geiger's site! I ended up buying a cute bright-colored bag, but there were so many lovely items to choose from. It was very easy to navigate the site and make my purcha... Voir plus
L'entreprise a répondu
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My bags and slippers came way after my delivery date and I still don’t receive them as yet it has keep on moving the delivery date if this was the outcome of my first order I don’t think I will order... Voir plus
I LOVE Kurt Geiger shoes and bags! I like to sparkle, so I am always able to find something on their website. The size is always consistent with each pair, and I always receive compliments when I am... Voir plus
L'entreprise a répondu
I’m still trying to figure out where is my package cause my package never showed up. I didn’t even get an email telling me the accurate tracking number or none of that. This is my first time experienc... Voir plus
L'entreprise a répondu
3,5
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Quick responses
Quick responses. Their website has better prices than stores. Very satisfied with the quality.
22 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Anna,
Thank you for your wonderful review! 😊 We're delighted to hear you were pleased with our quick service, found great value online, and are satisfied with the quality of your purchase.
We really appreciate your support and hope you continue to enjoy your item. We look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
Réponse de Kurt Geiger
Hi Oly,
Thank you for your feedback. I'm sorry to hear your order has been cancelled twice, and I understand how disappointing and upsetting that must be.
Order cancellations can occasionally occur due to stock unavailability, particularly during busy periods. We appreciate your patience and apologise for the inconvenience caused.
Regards,
Team Kurt Geiger
I am so pleased with my items because…
I am so pleased with my items because they are beautiful and on SALE‼️
22 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Kimberley,
We're so pleased to hear you're loving your new purchases! ✨ There's nothing better than finding something beautiful at a great sale price. Thank you for sharing your experience with us.
Kind regards,
Team Kurt Geiger
My experience was great and I love all…
My experience was great and I love all my products I have gotten. My shoes & bags are beautiful. And I get compliments when I wear them too.
21 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Davida,
Thank you for sharing your experience with us! ⭐
We're thrilled to hear that you're loving your Kurt Geiger shoes and bags. There's no better compliment than hearing that our customers feel confident and receive compliments when wearing them!
We appreciate your support and hope you continue to enjoy your beautiful collection.
Kind regards,
Team Kurt Geiger
Awesome purchase
I ordered black sandals and they feel good and fit perfect. They match my all black bag!!
18 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Mellody,
Thank you for sharing your feedback! ⭐
We're so pleased to hear that you're happy with your black sandals and that the fit is just right. Hearing that they complement your black bag perfectly makes it even better!
Enjoy your new purchase, and thank you for choosing Kurt Geiger.
Kind regards,
Team Kurt Geiger
I haven’t received my order yet
21 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Lashae,
Thank you for reaching out to us. We’re really sorry to hear that you haven’t received your order yet, and we completely understand how upsetting this must be. To help us look into this for you, could you please provide a few details requested? Once we have this information, we’ll review it with our Customer Service team, and they will get back to you via email as quickly as possible. Thank you for your patience while we work to resolve this.
Regards,
Team Kurt Geiger
Make more Big Size 12 for the Big woman
Love me some Kurt Geiger. But I just wished you guys will make more size 12 for the women like myself will be able to buys more shoes and boots AND ESPECIALLY SANDALS when I WEAR A SIZE 11 But because sandals run small I have to go up a size 12 and they always sell out fast. Please make more size 12 Thanks you have a Blessed Evening.
20 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Sharon,
Thank you so much for your wonderful 5-star review! 💛
We’re delighted to hear how much you love Kurt Geiger and appreciate your continued support. We also truly value your feedback regarding our extended sizing, especially for sandals and boots. We understand how important it is to have more availability in your preferred size, and we’ll be sure to share your comments with the relevant team for consideration.
Thank you again for taking the time to share your feedback. We hope to welcome you back soon and bring you more styles you love!
Regards,
Team Kurt Geiger
I absolutely love so many of your…
I absolutely love so many of your items! I always fine myself falling in love with something whenever I browse the Kurt Geiger website.
One challenge I've noticed, though, is product availability, especially for sale items. They seem to sell out incredibly fast, and sometimes an item appears to be available one moment and then disappears the next. I completely understand that your products are in high demand, which is a testament to how popular they are.
I've made several purchases over the past two and a half years, and as a loyal customer, I would love to see enhanced rewards or loyalty perks for those of us who consistently support the brand. Offering more exclusive benefits, discounts, or rewards would not only show appreciation for returning customers but would also encourage us to continue purchasing even more of your amazing products.
20 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Nichola,
Thank you for your wonderful review and for being such a loyal customer! ⭐
We're delighted to hear how much you love our products. Thank you as well for your feedback on product availability and customer rewards.
If you're based in the US, we'd love to invite you to join our Kurt Cares loyalty programme, where you can earn points on qualifying purchases and unlock exclusive rewards and benefits. For more information, please visit our Website Help Centre and search for "Kurt Cares."
Thank you again for your continued support, and we hope you find many more favourites in the future!
Regards,
Team Kurt Geiger
my order has not arrived yet and i…
my order has not arrived yet and i still don’t have a delivery date, so i’m not sure why it’s asking me to leave a review?
20 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Mareyah,
We’re sorry to hear that you haven’t received your order yet and understand how frustrating it must be not to have a delivery date available.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Réponse de Kurt Geiger
Hi Rebeca
Thank you so much for your lovely 5-star review! 💛
We're delighted to hear that you love your new purse and that it’s already receiving compliments. It’s wonderful to know our designs are making a stylish impression.
Thank you for your support, and we hope your new purse continues to bring you lots of joy!
Regards,
Team Kurt Geiger
Customer service is extremely slow
Customer service is extremely slow. I never received a confirmation email for my order. I seriously thought I was getting scammed until I received tracking email from fed ex.
10 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Erin,
Thank you for your feedback.
We're sorry for the concern caused by not receiving your order confirmation email.
We can see that our Customer Service Team has recently provided your tracking details, and we hope this has helped reassure you that your order is on its way.
If you need any further assistance, please reply to the same email thread, and our team will be happy to help.
Kind regards,
Team Kurt Geiger
Order received in excellent condition…
Order received in excellent condition but shipping was slower than expected.
11 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Terri,
Thank you for your review. We're pleased that your order reached you in perfect condition. We apologise that the shipping experience did not meet your expectations and appreciate your understanding. We hope to serve you again soon.
Kind regards,
Team Kurt Geiger
Réponse de Kurt Geiger
Hi K smith,
Thank you for reaching out to us.
We're sorry to hear that you haven't received your order and apologise for any inconvenience caused. We've reached out to request a few details from you. Once we receive these, we'll review the matter with our Customer Service Team and arrange for them to contact you via email to provide further assistance.
Kind regards,
Team Kurt Geiger
As always outstanding quality just…
As always outstanding quality just beautiful like carrying a piece of art!
17 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi NATALIE,
Thank you so much for your wonderful 5-star review! 💛
We're thrilled to hear that you continue to love the quality and craftsmanship of our products. Knowing that our designs feel like "a piece of art" is the highest compliment, and we're delighted to be part of your everyday style.
Thank you for your continued support, and we look forward to bringing you more beautiful pieces in the future!
Regards,
Team Kurt Geiger
i ordered the wrongs ones was suppose…
i ordered the wrongs ones was suppose to be the all black ones & its kinda small i need an size 8
18 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Zmyriah,
Thank you for taking the time to share your feedback.
We're sorry to hear that the item you received wasn’t the right colour and that the fit wasn’t as expected. We understand how disappointing it can be when a purchase doesn’t meet your expectations.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
My “One of a Kind” bag arrived…
My “One of a Kind” bag arrived yesterday. I didn’t realize I would have to assemble it!🤪😁 It was a slight challenge (being 84 years young, my fingers don’t work so well on small screws anymore).
I LOVE my creation and can’t wait to carry it out and about. 👍👏😁
18 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Patricia,
Thank you so much for your wonderful 5-star review! 💛
We’re delighted to hear how much you love your “One of a Kind” bag and we absolutely love hearing how excited you are to carry your creation out and about! It’s fantastic to know that you enjoyed the experience of bringing it together, and we truly appreciate the care and patience you put into assembling it.
Your kind words and enthusiasm mean so much to us. We hope your beautiful bag brings you plenty of compliments and joy wherever you take it!
Regards,
Team Kurt Geiger
The shopping experience was great but…
The shopping experience was great but my order was delayed and I haven't yet received it.
17 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hello Roochi,
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that you had a positive shopping experience. We appreciate you sharing your comments and will continue working to provide the best possible service and experience for our customers.
Thank you again for your feedback and support.
Kind regards,
Team Kurt Geiger
No he recibido mi orden
No he recibido mi orden , muy mal trabajo de entrega , me llaman y me dicen que van hacer la entrega y no pasa , juegan con el cliente , una mala experiencia y soy un cliente de mucho tiempo con ustedes pero estoy muy decepcionado con esta entrega
7 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hello Reiner,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you have not yet received your order and understand your concerns regarding the delivery experience.
To allow us to review your query further and provide the appropriate assistance, we kindly ask you to respond directly to the email we have sent you with the requested details.
Once we receive your response, our team will review the information and assist you further.
Kind regards,
Team Kurt Geiger
Everything was perfect
Everything was perfect, except there was no duster for my sandals.
15 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Shadae,
Thank you for your 4-star review!
We're delighted to hear that everything else about your experience was perfect. We're sorry to learn that your sandals didn't include a dust bag, and we appreciate you bringing this to our attention.
Your feedback is valuable to us, and we'll be sure to share it with the relevant team. We hope to welcome you back again soon!
Regards,
Team Kurt Geiger
The shoes are amazing
The shoes are amazing. Great look, great quality and comfortable.
14 juillet 2026
Avis spontané
Réponse de Kurt Geiger
Hi Nicol,e
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love your new shoes and that you're impressed with their look, quality, and comfort. That's exactly what we strive for with every pair.
Thank you for your support, and we look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
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