Really high quality 10m ladder def minutely professional standard . Excellent price compared to other sources , delivered next day .one small problem the stabiliser I think was from a different ladde... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Quality product, fast delivery and good communication. With basic DIY skills it was fairly easy to widen the existing hole to the loft and install the hatch and ladders. I should have done this year... Voir plus
Would be nice to review the ladders if and when they finally arrive!! Ordered on the 1st sept but they still have not arrived (friday evening,4th, no delivery sat or sun so looks like Monday 7th, may... Voir plus
Great product at a good price, delivery was very fast, the problem I had with the handrail was resolved politely and quickly.
À propos de l'entreprise
Écrit par l'entreprise
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Écrit par l'entreprise
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Coordonnées de contact
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Royaume-Uni
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent
Ordering was easy, customer service great. Ladders were delivered next day and are good quality. No complaints!
23 octobre 2025
From reviewing the product I needed to…
From reviewing the product I needed to ordering not a problem .delivery on time on the day they said the company delivered the goods 👍used straight away fantastic for the job I need
17 octobre 2025
Great quality product
Great quality product. Only slight niggle was next day delivery ended up 2days later.
13 octobre 2025
A good source of good quality trade rated ladders
They have a good range of ladders and offer helpful advice.
2 octobre 2025
Avis spontané
The only down side was the cost
The only down side was the cost. But I needed them and needed them to be deliverd.
9 octobre 2025
Best price,and good quality.Quick next…
Best price,and good quality.Quick next day delivery.
8 octobre 2025
Excellent company to deal with
Excellent company to deal with. Very helpful with advice and fast and efficient service.
7 octobre 2025
Good quality ladder
Good quality ladder, fast delivery can’t complain about anything, would certainly buy from them again.
3 octobre 2025
Quick delivery great ladder
30 septembre 2025
Arrived on time good product
Arrived on time good product. Easy to unpack minimal packaging. Good communication re status of delivery.
30 septembre 2025
Ladder delivered promptly
Ladder delivered promptly and was left at the exact place requested
29 septembre 2025
Access staircase came on time with…
Access staircase came on time with fairly straightforward instructions, the website did say they included fixing brackets but these weren’t enclosed. After enquiring about the brackets I was advised it was an error and they aren’t supplied.
Overall a good product, well made and finished and does the job.
29 septembre 2025
Ordered and paid for items online with…
Ordered and paid for items online with no issues, then three days later after getting a dispatch email I was contacted and asked to pay a £39 surcharge due to my postcode, despite being on UK mainland and not in the Scottish Highlands. This is a breach of contract. Cancelled the order and requested full refund. Four days later refund is still pending.
26 septembre 2025
Réponse de Ladders UK Direct
Thank you for your recent order with Ladders UK Direct.
We’re sorry for any confusion caused regarding the £39 delivery surcharge. Unfortunately, our courier applies additional charges for deliveries to certain postcodes due to higher transportation costs to those areas. While your address is on the UK mainland, it still falls within one of the postcodes our carrier classifies as a “remote location,” which incurs this surcharge.
We completely understand your frustration — this is not a fee we add ourselves, but one passed on directly from the courier. We have issued a full refund for your order.
Ladders UK
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.