I had a bad experience with lamps2udirect. I order a Philips light bulb from them. I didn't hear anything for 11 days so I rang them to query my order. As a result a light bulb was sent to me. How... Voir plus
L'entreprise a répondu
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I had a bad experience with lamps2udirect. I order a Philips light bulb from them. I didn't hear anything for 11 days so I rang them to query my order. As a result a light bulb was sent to me. How... Voir plus
L'entreprise a répondu
My lamp arrived safely and well packaged. Very speedy service and the lamps are reasonably priced. Would definitely use them again.
Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Voir plus
L'entreprise a répondu
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Voir plus
L'entreprise a répondu
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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Bought bulbs for my patio heater and they were a good price, arrived quickly and were well packaged to avoid any breakage

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Right size strip lights for my kitchen units and great delivery djj

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Lights arrived well packaged and were a good price.
Good experience.

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L2U-0524-192158 sent an email requesting a return on 1 of the 3 lights due to a fault and they did not reply. slow dispatch time as well.

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Wide range of products including a bulb that I was looking for - specifically a daylight bulb for crafting/painting etc. There was an issue with Royal Mail which led to some communication but they were really helpful and keen to sort it out. Highly recommend!

Réponse de Lamps2udirect
Watch out if you order for Northern Ireland delivery. Larger items incur a courier charge of £7.95 + VAT, which is fine but what is not clear, in my opinion, is that if you live in Northern Ireland you will incur an additional courier charge of £20 on top of the larger item courier charge as the courier interestingly classes Northern Ireland as an 'export package'. To be fair to Martin at Lamps2udirect there is mention of a surcharge for NI in the T&C's but the extent of this (200%+) could be spelt out more clearly to avoid customers wasting their time.

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Very easy web site to find exactly what I needed now that we’re replacing clockwork lighting with LED. Fast delivery and well packaged strip light bulb which had no chance of breakage in transit. First class, I’ll be back.

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I’ve used lamps2udirect before. Their website is easy to navigate ( & I’m a wrinkly 😊). Prices are very competitive. I ordered 3 fluorescent lamps & unfortunately 1 was broken. I contacted customer service & spoke to Martin who was extremely apologetic, friendly & professional. He offered a replacement or refund. I requested a replacement & have received . Highly recommend this trustworthy company.

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Exceptional customer service – the knowledgeable staff goes above and beyond to assist customers in finding the perfect lighting solutions for their spaces.

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Ordered bulbs and then didnt hear from the company for 3 weeks , once i contacted paypal i got a refund , according to the company they were listing items they didnt have in stock, wasted my time.

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The team were friendly and gave excellent customer service helping me find what I needed. Quick delivery too. Very impressed!

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I have had a positive experience dealing with this online lighting supplier. Their customer support is responsive and professional, and they helped me find the perfect lighting solutions for my home. I am thrilled with the results and would recommend them without hesitation.

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This company had all of the items I needed. I had been searching stores without success. Delivery so well packaged. Updates very good.
Have to recommend

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Buying lighting online can be a bit daunting, but this store made the process easy and enjoyable. Their website is well-designed, with clear product descriptions and images. The ordering process was seamless, and I received my lights on time, in perfect condition.

Réponse de Lamps2udirect
The customer service at this online lighting store is top-notch. I had a few questions about specific products and the staff was incredibly helpful and knowledgeable. They guided me in making the right choices for my home, and I couldn't be happier with the end result.
I had a wonderful experience shopping for LEDs from this online store. The website was user-friendly, and I found exactly what I needed. The lights are energy-efficient and brighten up my space beautifully. Great products and great service!
Ordered some lamps as a friend of mine used them. The delivery was very prompt, great customer service. Would highly recommend

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Ordered 2 lamps for Christmas decorations, recieved an email saying they had been dispatched.
Still havent recieved the lamps yet.
Emailled the company for an update still no reply.

Réponse de Lamps2udirect
I bought a Philips 150 watt Infrared Heat Lamp Bulb model PAR38E from Lamps2udirect for physiotherapy but I received a no branding product. It absolutely couldn't be use for phsio treatment. It is totally unuseful, definitely a rubbish.

Réponse de Lamps2udirect
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