Lazy Carpets & Flooring Avis 

2 986
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very positive experience overall. Good advice from Ian who carried out the initial visit. I took his recommendation on the flooring and it looks great. Lee carried out the fitting and he was very fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing job can't be any happier did more then what I asked for to make my home look amazing. Taken his time. Definitely getting another carpet from them. Would recommend very friendly and helpful.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our flat finally feels like home. Brilliant from start to finish! We could not be happier with Lazy Carpets. Ian came out to measure up and talk through our options. As someone who knows ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From initial appointment through to fitting the whole process was so smooth and easy! The work carried out by the fitters was fantastic and left my home clean! I wouldnt hesitate to recommend them to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de moquette
  2. aussi dans
  3. Fournisseur de bois et de laminés
  4. Magasin de revêtements de sol
  5. Poseur de moquette

À propos de Lazy Carpets & Flooring

Écrit par l'entreprise

Reasons to Choose Lazy Carpets


Effortless Flooring Experience: ❤️  We eliminate the stress of selecting and installing new carpets or floors.  Our focus is on exceptional service, so you can relax and enjoy beautiful new floors with minimal effort.


Huge Selection: 📦  Our massive range of carpets, laminates, vinyls, and LVT flooring comes in various colours and sizes, perfect for refreshing any living space. We also have waterproof vinyl flooring ideal for kitchens and bathrooms. Plus, if you can't find exactly what you crave, we can usually source it for you.


Shop from Home Convenience:  🛍 Experience the showroom feeling right at your doorstep! Explore our incredible selection of luxurious carpets and flooring, all at fantastic prices.  We're so confident you won't find better deals anywhere, we guarantee to beat the competition!


Customer-Rated 5 Stars for a Reason! 👍  Over 1450 reviews and a stellar 4.8 rating on Trustpilot show you're making the perfect choice. Don't just take our word for it -  read our amazing reviews and see for yourself!


Flexible Financing Options: ✅  At Lazy Carpets & Flooring, we accept various payment methods, including 0% finance through Buyline & SNAP. We also offer Klarna for flexible payment options.


In short, Lazy Carpets is your one-stop shop for a stress-free, high-quality flooring experience!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 986)

800 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

After fitting service Awful

The carpet is fine as was the fitting.

However the fitters did not arrive till five pm. They new. I was their last job but I had stay in from.nine am.
Due to this I missed a hospital appointment.

When they finished they left my old carpet and underlay together with large amounts of the new carpet underlay and two fifteen feet long large cardboard tubes.

I am a 71 year old disabled pensioner. I had to saw up the tubes bag 12 bags of carpet and put them out. I.spent a day in bed recovering.Then I had to pay the
Council 30 pounds to take it away.

I would therefore not recommend you to.anyone who is.old or disabled. When I renew my dining room carpet I will not use you

16 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for taking the time to leave your feedback. We're pleased to hear that you were happy with the quality of the carpet and the fitting itself, but we're very sorry that other aspects of your experience fell below expectations.

We completely understand your frustration regarding the late arrival of the fitters. As you were the last job of the day, the team should have called when leaving their previous appointment or departing the warehouse to provide you with an estimated arrival time. We appreciate how inconvenient this was, particularly as it resulted in you missing a hospital appointment. We will be speaking with our fitting teams to reinforce the importance of keeping customers updated throughout the day.

We're also sorry to hear about the distress caused by the waste left behind. As a company, we do not remove uplifted flooring, underlay, packaging, or installation waste, and this should have been explained clearly during the quotation stage. We apologise if this was not made clear to you and will ensure our sales representatives are reminding customers of this as part of the quotation process going forward.

We are particularly sorry to hear about the impact this had on you personally. We never want any customer, especially someone who is elderly or has mobility difficulties, to be left feeling unsupported or inconvenienced. Your feedback is valuable and highlights areas where we need to improve our communication.

Thank you again for bringing these issues to our attention, and we wish you all the very best

Noté 5 sur 5 étoiles

Great service 👍

Great service and got the job done very quick 👍

22 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your review! We're delighted to hear you were happy with the service and that everything was completed so quickly. We appreciate your support and hope to help you again in the future.

Noté 5 sur 5 étoiles

Rectified my concerns!

Had a great rep that came out called Danny who was wonderful, the first two fitters weren't too great, made a few mistakes and lacked communication skills (didnt introduce themselves) but after finding out I wasn't too pleased with my results via a review, the company sent out different fitters just a week later who were fab! They fixed the issues and only left 1 thing undone because they didnt have beading with them to fix it and said silicone wouldnt look good so apart from that I would definently use this company again. My mother in law is currently awaiting her livingroom being fitted by them so I would recommend this company, at least they care enough to come back! Special thanks to Karen, you were a star!

20 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for taking the time to leave such detailed feedback. We're delighted to hear that Danny provided a wonderful experience during your home visit and that Karen was able to help resolve any concerns. We'll be sure to pass on your kind words to both of them.

We're sorry that your initial fitting experience didn't meet the high standards we aim for, but we're pleased that we were able to put things right quickly and that our follow-up fitting team left you happy with the end result. Customer satisfaction is incredibly important to us, and we're glad you felt supported throughout the process.

Thank you for giving us the opportunity to make things right and for recommending Lazy Carpets. We hope your mother-in-law is just as pleased with her new flooring, and we look forward to helping you both again in the future

Noté 5 sur 5 étoiles

The fitting lads all turned up in time…

The fitting lads all turned up in time and were very respectful of my property. They were really nice and well mannered and fitted everything with detail. Very pleased with the laminate and its colour plus the carpet on the stairs and landing. Thank you 😊

19 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review! We're delighted to hear that our fitting team arrived on time, treated your home with respect, and carried out the installation with such care and attention to detail.

It's fantastic to know you're so pleased with both your new laminate flooring and the carpet on your stairs and landing. We'll be sure to pass your kind comments on to the fitters. Thank you for choosing Lazy Carpets

Noté 5 sur 5 étoiles

Lee Hancock who fitted my laminate…

Lee Hancock who fitted my laminate flooring was fantastic!! The job was completed perfectly and so professionally. I would recommend Lazy Carpets because of him. Very pleased

21 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your fantastic review! We're thrilled to hear that Lee did such a professional job fitting your laminate flooring and that you're so pleased with the finished result. We'll be sure to pass your kind words on to him. Thank you for recommending Lazy Carpets, and we hope to work with you again in the future

Noté 5 sur 5 étoiles

Excellent service

21 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your review! We're delighted to hear you received excellent service and had a great experience with us. We really appreciate your feedback and thank you for choosing Lazy Carpets

Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish from everyone involved from the first phone call to Steph coming around to Adam carpet fitter and Declan the laminate fitter. Excellent work and very very courteous. Would highly recommend. What an amazing service. It wasn't cheap but you know it is all done in one go and worth every penny.

22 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review! We're delighted to hear that you received excellent service from start to finish. We'll be sure to pass your kind comments on to Steph, Adam, and Declan, who will be thrilled to know their hard work and courtesy made such a positive impression.

It's fantastic to hear that you’re so pleased with both your carpet and laminate flooring. We appreciate your comments about the value of having everything completed smoothly and professionally in one go. Thank you for your recommendation and for choosing Lazy Carpets. Enjoy your new flooring!

Noté 4 sur 5 étoiles

Would definitely use this company again…

Would definitely use this company again highly recommend

17 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your fantastic feedback! We're so pleased to hear you'd use us again and would highly recommend us. Thank you for choosing Lazy Carpets.

Noté 5 sur 5 étoiles

Very professional prompt & polite…

Very professional prompt & polite people. Would highly recommend Lazy Carpets & Flooring to anyone. Price wise they are very reasonable

17 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your kind review! We're delighted to hear that you found our team professional, prompt, and polite throughout the process. It's great to know you were happy with our pricing too. We really appreciate your recommendation and thank you for choosing Lazy Carpets. Enjoy your new flooring!

Noté 5 sur 5 étoiles

From start to finish was excellent…

From start to finish was excellent service

21 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for the kind review. We are pleased to see you were happy with the service and finish of your new flooring. Thank you for choozing Lazy Carpets

Noté 5 sur 5 étoiles

Very fast service ..from picking carpet…

Very fast service ..from picking carpet to fitting.. very friendly people and do a great job ..had two carpets fitted will be getting 3rd soon....

15 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your kind review! We're delighted to hear you were pleased with our fast service, friendly team, and your new carpets. It’s great to know the whole process, from choosing your carpet to fitting, went smoothly. We look forward to helping you with your third carpet soon. Thank you for choosing Lazy Carpets!

Noté 5 sur 5 étoiles

Brilliant service from them friendly…

Brilliant service from them friendly people came out to measure the floor gave great advice had a lovely chat
The fitter Lee was lovely to chat to while he put my floor down gave me advice how to look after it what to use

15 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review! We're so pleased to hear you received great advice during your home visit and enjoyed chatting with the team. It's fantastic to know Lee did an excellent job fitting your floor and took the time to explain how to care for it. We'll be sure to pass on your kind comments. Thank you for choosing Lazy Carpets!

Noté 5 sur 5 étoiles

Good experience

I booked online for a carpet fitter to come and assess the room, measure and advise on the carpet.
The man came with samples for us to chose from, there wasn’t a huge amount of coloured carpets to choose from - possibly just the trends at the moment but they had a deep red we liked and fitting was arranged for the next week. The costs were explained as well as the quality differences and I liked that the underlay was included.
The fitter was very good- called before to advise he was coming, checked before cutting that it was the correct carpet and cut up and bagged the old carpet. This was only an extra £20 so definitely worth it.
The carpet looks lovely and the quality feels good - I would recommend this company

17 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your fantastic review! We're delighted to hear that you found our measuring and advice service helpful and that the whole process was clear and straightforward. It's great to know you were happy with the carpet selection, pricing, and the inclusion of the underlay.

We're especially pleased that your fitter provided such excellent service, from keeping you updated on arrival times to checking everything before fitting and removing your old carpet. Thank you for your recommendation, and we hope you enjoy your new carpet for many years to come!

Noté 5 sur 5 étoiles

Brilliant service from start to finish…

Brilliant service from start to finish keep you well updated and are very quick at getting you sorted the staff are all polite and friendly would highly recommend this business brilliant

17 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your fantastic review! We're delighted to hear that you received brilliant service from start to finish. Providing clear communication, quick turnaround times, and friendly customer service is what we strive for, so it's wonderful to know we delivered. Thank you for your recommendation and for choosing Lazy Carpets. We look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Professional service from start to…

Professional service from start to finish, fair pricing great customer service

18 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review! We're delighted to hear that you were pleased with our professional service, fair pricing, and great customer service. Providing a smooth experience from start to finish is what we strive for, so it's fantastic to know we met your expectations. Thank you for choosing Lazy Carpets, and we hope to help you again in the future!

Noté 5 sur 5 étoiles

Stress free experience

It was a great experience. From the initial contact with Lazy carpets to laying of the chosen floor. The staff were always friendly and supportive. The men did a great job with the floor. It was well worth it.

14 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review. We're delighted to hear you had a great experience from your initial contact with us right through to the installation of your new flooring. It's fantastic to know our team were friendly and supportive throughout, and that you're pleased with the work carried out by our fitters. Thank you for choosing Lazy Carpets, and we hope to help you again in the future.

Noté 5 sur 5 étoiles

Great company, great service

Steph and the team were super friendly and couldn't do enough to help.
Steph did everything to make sure i got what i wanted on the budget I had and John did a perfect job on the fitting.
Excellent service, highly recommended

10 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review. We're delighted to hear that Steph and the team provided such friendly and helpful service throughout your flooring journey. It's great to know Steph helped you find exactly what you wanted while staying within your budget, and that John delivered a perfect installation. Thank you for your recommendation and for choosing Lazy Carpets. We hope you enjoy your new flooring for many years to come!

Noté 5 sur 5 étoiles

Great company!

Linda came out to help with the original style of carpet and laminate I wanted and she could not have been more helpful and warm. She is a credit to the organisation. The three men who came to fit the carpet and laminate were efficient, lovely and hardworking. As a single female they made me feel safe leaving them in my home and were stand up gents. The work they have done is amazing and 100% would recommend.

16 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your fantastic review. We're delighted to hear that Linda was so helpful and welcoming while helping you choose the perfect carpet and laminate. We'll be sure to pass on your kind words to her. We're also pleased that our fitting team made you feel comfortable and looked after throughout the installation. It's wonderful to hear that you're so happy with the finished result. Thank you for your recommendation and for choosing Lazy Carpets!

Noté 5 sur 5 étoiles

Fitted me in very quickly

Fitted me in very quickly, which was helpful. Lots of carpet sample choices information, suggestions, tips, and advice.
Carpet fitters (Paul) were great respectful clean and tidy. No hiccups, no issues very happy. I would like to definitely recommend

16 septembre 2026
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review and recommendation. We're delighted we could fit you in quickly and help you choose the perfect carpet with plenty of advice along the way. It's great to hear that Paul provided a respectful, tidy, and professional fitting service. We hope you enjoy your new carpet and thank you for choosing Lazy Carpets!

Noté 5 sur 5 étoiles

Quick and smooth service

Had a stair and landing carpet fitted today. Quick and smooth service from start to finish. Really pleased with the end result

16 septembre 2026
Avis spontané
Logo de Lazy Carpets & Flooring

Réponse de Lazy Carpets & Flooring

Thank you for your 5-star review! We're delighted to hear you were pleased with your new stair and landing carpet and that the whole process was quick and smooth from start to finish. Thank you for choosing Lazy Carpets, and we're so pleased you love the end result!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus