Lifeway Mobility Avis 

Andrew Ord is wonderful. He explained things so well so courteous and I totally trust him. He’s a great businessman is perfectly.

Upon calling Lifeway Mobility for information I was able to have a representative come out in several days. He was very thorough in addressing the various possible solutions for wheelchair access to the house. After reviewing several options for ramps we decided the optimal, most streamlined access would be a wheelchair lift in the garage. While it took close to 6 weeks to receive the lift, the installers did a great job in about 4 hours of installation and demonstrating the operation of the lift. We are very pleased with this company and the product and the peace of mind we now have in being able to get my husband safely in and out of the house.

Jeremiah did a great job installing and explaining our new LifewayMobility chair lift.

Cameron showed up early, completed installation in short order and thoroughly explained the lift and it’s features.

Installation staff outstanding.
Office communication substandard

The installer Juan was very professional, and installed the lift quickly. The lift is easy to use and has been great so far.

Jose M was excellent!!!

Communication with the service department was poor. We waited 3 weeks before the technician could come to our house to evaluate our ceiling lift. During that time no resource was provided for a backup/loaner unit. Once the problem was identified we waited almost 2 months for a new motor. It took several phone calls to coordinate the repair. Our repair technician, Jose G. provided exceptional service and repaired our unit within a few hours and returned it on the same day. We have worked with Jose G for many years. We are grateful for his professionalism, courtesy and expertise. 5 stars for Jose G.
Providing a loaner ceiling lift unit would have been most helpful.

Jose M is Wonderful and friendly and so competent.

Andy Hage did great job and very professional

Excellent nice guy

From our initial contact in the showroom to the sales consultant and installer, our experience was satisfying. Each individual in the process was friendly, professional and knowledgeable which put our family at ease. We highly recommend Lifeway Mobility to anyone looking for a stairlift.

Jose M and Eric R did a great job. We appreciate their time.

1. Technician was missing a part and had tu return after few hours.
2. Consultant never talked about the option of automated swiveling. My mom don’t have the strength in her legs to swivel manually . I am very dissatisfied with that situation.

CJ Barnes sold us a stair lift for a tricky staircase. She did a very good sales job. Unfortunately, the execution did not match the promises.

First, the crew shows up to install the lift but doesn’t have a part they need, so we reschedule. Next time, again - missing parts. Third time, they got it installed. They gave us a $350 gift card for the inconvenience.

Problem is, the installation was done incorrectly. First problem, the chair wouldn’t dock properly and the unit started beeping. We couldn’t get it to stop and couldn’t get anyone to respond for over 24 hours. Later found out it was cause by a defect with no fix - though they finally did show us how to stop the beeping if it happened again.

Also, the foot rest didn’t operate properly so you went up and down with your feet dangling. CJ told be this was how the unit worked. Also the seat belt broke and we were not given the remotes that go with the unit.

Finally; after several months of back and forth, the unit is working properly.

I asked for additional consideration and got an extra year of service. We spent almost $17k and did not get the level of professionalism you would expect at that price point. I just cannot recommend this company. There were just too many problems.

2 very experienced technicians did the job. Right on time, excellent work.

Cost me $295 for a service call to show me where the sensors were at so I can use the remote controls properly. You have to point them directly at the sensors for it to go up and down I feel the cost is scamming senior citizens for sure. $295 wow.

The service technicians that came out were wonderful. Answered all my questions about Mom's chair, caught an issue and resolved it. Fast and friendly. The one gentleman cleaned the lift rails to look brand new for her.No complaints.

Your call center to get an appointment needs people to actually answer it however. Instead of leave a message.

I do appreciate the young lady that did help me schedule this finally. Especially with the complicated schedule, she worked with me.

This chair lift is an essential in my Mother's daily life.

I strongly recommend this brand lift.
I would strongly this company .
We went to them and have no regrets.
The quality and safety features of the chairs alone are worth it.

Tha