Lily Comms - Business Communications and IT Solutions Avis 

2 106
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dear Lily Comms Team, I wanted to take a moment to express my gratitude for the excellent work your phone engineer did on our new phone system. Aidan Lee, in particular, has been outstanding and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris Grimes went over and above to try and find out why a calendar had disappeared that several people could access. He managed to find the calendar by remoting on to a colleagues machine (who was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de conférence téléphonique
  2. Service de cloud computing
  3. Service de stockage en nuage (cloud storage)
  4. Service de sécurité informatique
  5. Entreprise de télécommunications
  6. Service de visioconférence

Écrit par l'entreprise

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Écrit par l'entreprise

At Lily, we provide innovative and cost-effective solutions to SME’s.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(2 106)

273 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Mike and Richard were brilliant. They were very personable and talked through stuff with staff. Very effective and completed the task fantastically.

10 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Dave,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Thanks for your help Benny

Benny went above and beyond to help solve the issue with our handsets. This meant we didn't have to pay for an engineer to come out and resolve the issue. Thank you Benny for your patience with me!

10 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello!

We're delighted to hear you're pleased with the service provided by Benny!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Andrew was amazing

Andrew was amazing , was really helpful and was able to resolve a number of issues , he was very polite , easy to talk to and very professional Great technician

10 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Zuzanna,

Thank you for taking the time to leave us a 5-star review and your comments regarding Andrew!

Lily

Noté 5 sur 5 étoiles

Mike and Richard came to our business…

Mike and Richard came to our business property to install faster broadband and working pjone lines. They were friendly, polite and professional. top service.

10 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi William,

Thank you for your feedback! We appreciate your positive comments about Mike and Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to then!

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Mike and Richard completed a fantastic…

Mike and Richard completed a fantastic job at getting us all connected on new Fibre broadband within our home they were very efficient

9 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello Roxi,

We're delighted to hear you're pleased with the service provided by Mike & Richard!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Jason the Engineer

Jason - the engineer that came to site was fantastic. He arrived early to set everything up, was knowledgeable and personable. Was happy to set up how we wanted - even accommodating a few last minute changes!

We have been left with a working solution thanks to Jason! He was good fun as well which always helps for a Friday afternoon!

5 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Daniel,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

We will make sure to pass along your appreciation to Jason!

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Nothing Is too Much Trouble For The Lilly Team

I have dealt with Lily Comms for several years, new phone systems, wifi, mobiles etc, and found the company excellent, WHY? because there is always someone available to talk to, should i have any problems, however to stand out members of staff Mathew Hawkins and Andrew Ayre are off the scale with regards help so a big thankyou, also there I.T. department whenever i have an issue are always on hand. Are Lilly the cheapest? or most expensive? i have no idea, time is money, problems need solving, answers are needed. That's why i keep my business with the Lilly Team 5 stars from us here at HP Fabric

2 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Lloyd,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Noté 5 sur 5 étoiles

Richard was fantastic

Richard was fantastic , great service and very helpful

1 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello My Moto,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Jack resolved issue very quickly

Jack resolved issue very quickly, he was also friendly :)

28 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Nicola,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jack!

Lily

Noté 5 sur 5 étoiles

Outstanding Customer Service!

I recently acquired another business and decided to switch our telephony service from the current provider to Lily Comms. The service I received throughout the entire process was outstanding.

From the outset, Euan, my account manager, handled all the arrangements seamlessly and made the transition incredibly straightforward. The engineer, Jason, was professional, knowledgeable, and extremely helpful during the installation.

The aftercare support was equally impressive. Benny went above and beyond to ensure that every change I required was completed before ending the call, which was greatly appreciated.

Well done to everyone at Lily Comms - it’s refreshing to see a company where excellent customer service is clearly at the heart of everything they do.

28 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi,

Thank you for your wonderful review! We're thrilled you received excellent service during your installation.

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Noté 5 sur 5 étoiles

Great quick experience

I had a great experience with the IT support team- Jacob in particular was extremely helpful. He was quick to respond, knowledgeable, and resolved my issue efficiently.

27 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Imogen,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob!

Lily

Noté 5 sur 5 étoiles

Brilliant service from Richard and all…

Brilliant service from Richard and all at Lilly comms

27 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello Anthony,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Deja was amazing fixing our problem

26 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello,

We're delighted to hear you're pleased with the service provided by Deja!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Tech Support

Josh is extremely helpful and polite and always solves the problem!

22 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Laura,

We're delighted to hear you're pleased with the service provided by Josh.

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

5 Star ***** Service

Patrice was very knowleable and was able to sort the issues I was having connecting my new laptop to the system

21 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Lynne,

Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice.

Lily

Noté 5 sur 5 étoiles

Richard and Mike were very helpful and…

Richard and Mike were very helpful and informative very efficient at their job. Both were wonderful to have here

21 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Elizabeth,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Noté 5 sur 5 étoiles

Ashley Hodgson from Lily was great

Ashley Hodgson from Lily was absolutely great and really helped me with my laptop - keeping me updated at every stage of the process!

12 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Aisha,

We're delighted to hear you're pleased with the service provided by Ashley!

Thanks for leaving your review,
Lily

Noté 5 sur 5 étoiles

Great and efficient service.

Lily have always provided a great and efficient service to my company.

20 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Lee,

Thank you for your wonderful review!

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Noté 5 sur 5 étoiles

Expert support on a technically complex deployment

We recently worked with Chris Grimes at Lily Comms to deploy Claude Code within a Linux isolated environment across 10 users at DNASTREAM. It wasn't a straightforward implementation — there were real technical challenges along the way — but Chris handled every step with patience, diligence, and a methodical approach that gave us confidence throughout.

The rollout completed successfully and all 10 users are now up and running. Chris communicated clearly at each stage and never cut corners. Exactly the kind of support you want when you're dealing with a technically complex deployment.

Highly recommended!!

14 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Ben,

Thank you for your wonderful review! We're thrilled you received excellent service from Chris during your installation.

We will make sure to pass along your appreciation to him!

Lily

Noté 5 sur 5 étoiles

Thanks Ash

Thanks Ash - efficient and quick

19 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Bally,

We're delighted to hear you're pleased with the service provided by Ash!

Thanks for leaving your review,

Lily

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