Lily Comms - Business Communications and IT Solutions Avis 

2 108
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Spoke to Chris G who was so helpful in solving 2 problems I had on my PC. Could not ask for a better service. Chris was thorough in his explanation of the problems and resolved quickly.

Noté 5 sur 5 étoiles

Dear Lily Comms Team, I wanted to take a moment to express my gratitude for the excellent work your phone engineer did on our new phone system. Aidan Lee, in particular, has been outstanding and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de conférence téléphonique
  2. Service de cloud computing
  3. Service de stockage en nuage (cloud storage)
  4. Service de sécurité informatique
  5. Entreprise de télécommunications
  6. Service de visioconférence

Écrit par l'entreprise

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Écrit par l'entreprise

At Lily, we provide innovative and cost-effective solutions to SME’s.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(2 108)

273 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5* Customer Service

Always a great experience with any Lily Comms interaction. Cheers for helping, Benny!

7 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi R Stimpson,

We're delighted to hear you're pleased with the service provided by Benny!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Aidan and Ollie have been amazing

Aidan and Ollie have been amazing, from the very first point of communication, throughout the journey and install, to the very end. They been nothing but professional, helpful and punctual. There work has been flawless, showing great workmanship and attention to detail. Will always rave on about these 2 from Lily!!

Amit
Director
Divine Group

7 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Amit,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Ashley was very helpful and sorted my …

Ashley was very helpful and sorted my IT problem out promptly

7 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Lloyd,

We're delighted to hear you're pleased with the service provided by Ashley!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Jack was really helpful and responsive

Jack was really helpful and responsive! Also fixed our wifi issue really quickly !

6 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Paige,

We're delighted to hear you're pleased with the service provided by Jack!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Great service!

Dealt with Jacob, knowledgeable and good to talk to, sorted my issues with my MacBook connectivity in good time, many thanks!

6 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Robin,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

EXCELEENT SERVICE FROM RICHARD CAVANAGH

Richard Cavanagh was very professional, helpful, and knowledgeable. Keep it up and please dont lose him.

1 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi HP Fabric,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Brilliant Service

I got to speak to someone (Chris) straight away. He was excellent! Polite, calm, knew how to fix the issue and resolved it quickly. Brilliant service - thank you!

1 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Richard,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

We will make sure to pass along your appreciation to Chris!

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Oliver was very helpful and…

Oliver was very helpful and professional when helping us to move our services over to Lily.

29 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi David,

We're delighted to hear you're pleased with the service provided by Oliver!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

We have been collaborating with Lily…

We have been collaborating with Lily for several years now, and I would like to share a note of appreciation regarding Deja Hall. Her professionalism and troubleshooting skills are outstanding. I often reach out to her because she is truly someone who can help and remains patient with any queries that come up.

29 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Hanna,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!

We will make sure to pass along your appreciation to her!

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Yet more great service from Jacob and…

Yet more great service from Jacob and the team at Lilly. Always a quick and professional job.

28 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Mark,

We're delighted to hear you're pleased with the service provided by Jacob.

Thanks for leaving your review,
Lily

Noté 5 sur 5 étoiles

Jason is very helpful and efficient.

Jason is very helpful and efficient.

23 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Ysobel,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob.

Lily

Noté 5 sur 5 étoiles

Richard was very capable and helpful as…

Richard was very capable and helpful as well as friendly.

23 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Classic Cleaners,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Noté 1 sur 5 étoiles

Appalling service

We have been contacting the phone for months as the Internet and phones keep going down. Our guests are appalled. The latest was they could not send an engineer for at least two weeks. I could not recommend Lily to anybody..

20 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Ronald,

We're sorry to hear of your experience and we are aware that our Technical Support Team have contacted you in relation to the challenges and to reach a full resolution as quickly as possible.

Kind regards,
Lily

Noté 5 sur 5 étoiles

Excellent service from Beijhon today

Excellent service from Beijhon at Lily Communications today. He was brilliant at getting our system and voicemail set up quickly and efficiently. The staff training was clear and easy to follow, making sure we all felt confident with the setup. Highly recommend Beijhon and the team for their professionalism and support!

17 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello,

Many thanks for your review! Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Thankyou Beijhon!

Couldn't be happier with our training day/refresher with Beijhon today. He went through every little detail with our team and answered everything that we needed help with. Nothing was too much trouble and we feel a lot more confident in using the IPECS system, being able to tailor it ourselves to our business needs. Thank you so much for your time today Beijhon.

17 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for your wonderful review! We're thrilled you received excellent service from Beijhon.

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Noté 5 sur 5 étoiles

Aiden provided excellent service by installing two new phone lines for staff

Aiden provided excellent support by supplying additional handsets and installing new phone lines for our two new team members. He was very professional and extremely helpful throughout, ensuring everything was completed smoothly and efficiently

15 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Liz,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Noté 5 sur 5 étoiles

Aiden was very efficient and worked…

Aiden was very efficient and worked quickly and explained everything I needed to know. With a friendlyprofessional style.

15 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Michael,

Thank you for taking the time to leave us a 5-star review and your comments regarding Aidan.

Lily

Noté 5 sur 5 étoiles

Very successful move over to icloud

Very successful move over to icloud for our phone system. Initial dealings, offer and contract was smooth. On the day, Lily engineer Aidan was very helpful and explained how the new system works, app, voicemail and directory online. We would recommend Lily.

13 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi The Fintry Trust,

Thank you for your feedback! We appreciate your positive comments about Aidan. Your 5-star rating is greatly appreciated.

We will make sure to pass along your appreciation.

Thanks again and take care,
Lily

Noté 5 sur 5 étoiles

Richard and Mike were amazing

Richard and Mike were amazing, answered all our queries and the installation was seamless, with minimum downtime.

14 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Jamie,

We're delighted to hear you're pleased with the service provided by Richard & Mike.

Thanks for leaving your review,
Lily

Noté 5 sur 5 étoiles

We recentlyExcellent Service – Highly Professional and Reliable Installation had Richard come to our…

We recently had Richard come to our venue to install our new internet lines, and we couldn’t be happier with the service provided.

From start to finish, Richard was professional, knowledgeable, and incredibly efficient. He took the time to explain everything clearly, made sure the installation was done to a high standard, and left everything neat and tidy afterwards.

Nothing was too much trouble, and it was so reassuring to have someone so reliable and approachable handling everything for us. The whole process felt smooth and stress-free, which is exactly what you hope for.

We would highly recommend Richard to anyone looking for a trustworthy and skilled engineer – thank you again for all your hard work!

13 avril 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

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