London Door Company Avis 

414
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

My wife and I, moved into a new terrace home in east London. Now we celebrate our move after 1 year. That celebration would not of been fully realised, unless our wonderful door from London Door Compa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was a slight gap in the door frame on the right side looking in that was letting in cold air, dust and light. There was also work needed doing to fill the frames inside with wood an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mikal and team are extremely skilled professionals who are clearly craftsman in their field, so pleased with finished result. Really happy with the London Door company from all points off interaction... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had some issues with heat and direct sun on our unshaded black front door bought from London Doors. Peter, a fitter from London Doors came and made some adjustments which work like a dream, especia... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de portes
  2. aussi dans
  3. Fournisseur de portes
  4. Magasin de portes

À propos de London Door Company

Écrit par l'entreprise

At London Door Company we have over 40 years experience in creating bespoke period front doors with enviable kerb appeal.

View our ranges:

Victorian
Edwardian
1930s
Georgian
Contemporary

Request your free bespoke front door brochure.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

414 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(414)

69 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Stunning design and outstanding quality

After completing a rear ground floor extension we needed to replace out front door and after getting a few quotes and seeing different catalogues we decided to go with London Door company. Beyond their impecable design and customer service, they offered a financial payment options which was hard to turned down.
We Feld really taken care of when their designed came to us to discuss the different design options and guided us through the process including timeline. This simple gesture of coming to us rather than just a telephone consultation really made all the difference.

10 octobre 2024
Avis spontané
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Réponse de London Door Company

Hi Gabriela, thank you for your kind review regarding your experience with London Door Company. We are thrilled to learn that our team was able to enhance your home by installing a stunning new door. It was a true pleasure to be a part of your project, and we wish you countless years of satisfaction with it.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

Really Pleased

Really helpful from the initial consultation with the designer through the survey to installation. The door looks beautiful and has transformed the house. Thank you!

17 octobre 2024
Avis spontané
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Réponse de London Door Company

Hello Nadia, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

Delighted!

We are absolutely delighted with our new front door. It’s transformed our home’s exterior and the stain-glass makes me very happy.
The installers, Josh and Myles were brilliant - very professional, efficient and consulted us through the whole installation.

14 octobre 2024
Avis spontané
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Réponse de London Door Company

Hi Amy,

Thank you so much for your kind review. We're delighted that our team was able to design and install a beautiful new front door for you. It was a pleasure being part of your project, and we hope you enjoy it for many years to come.

Kindest regards,
Jess

Noté 5 sur 5 étoiles

London Door Company very professional

London Door Company installed a beautiful bespoke front door in our home. Amanda Johnstone is a wonderful, very professional sales rep. Nothing was too much trouble. The fitters did an excellent job ensuring that both inside and outside the door installation was finished immaculately. Amanda helped with the colour (persuading me to go with a certain colour), positioning of door furniture and wood type as we are south facing. My neighbours have all told me how nice it looks. We are delighted with it and would not hesitate to recommend Amanda and London Door Company for their professional service.

13 décembre 2023
Avis spontané
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Réponse de London Door Company

Hi Nuala, thank you for your kind review regarding your experience with London Door Company. We are thrilled to learn that our team was able to enhance your home by installing a beautiful new door. It was a pleasure to be a part of your project.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

Beautiful craftsmanship

Beautiful craftsmanship. Elegant yet contemporary. The tradespeople who fitted were amazing. From order to installation communication was clear, timely and 6 weeks later I have the most beautiful original door.

10 octobre 2024
Avis spontané
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Réponse de London Door Company

Hello Penny, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

Great communication and friendly staff…

Great communication and friendly staff who were very helpful at every step of the way

9 octobre 2024
Avis spontané
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Réponse de London Door Company

Hi Billy, thank you for taking the time to write a review. It’s fantastic to hear about your experience with London Door Company. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

We are delighted with our beautiful…

We are delighted with our beautiful door. It is solid, expertly made, and very safe and secure.

2 octobre 2024
Avis spontané
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Réponse de London Door Company

Hello Rosemarie, thank you for taking the time to write a review regarding your recent experience with us. We hope you continue to enjoy your beautiful new door for many years to come.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

Very efficient and professional…

Very efficient and professional service. Initial consultation, client handling and installation was all flawless. Final product is excellent.

10 septembre 2024
Avis spontané
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Réponse de London Door Company

Hello Scott, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

Very happy customer!

From the first visit to assess options to the final installation, my experience was excellent:
The quote: Richard Levis is a credit to the company: he explained everything in a lot of detail, gave us advice and took into account our budget to find something that worked.
The survey: done efficiently. We found that the current lock was not appropriate but LDC were pragmatic in finding a solution.
The installation: everything was done to a high standard by two installers who were professional. The door itself looked great and we have had many compliments.

Thank you LDC!

5 septembre 2024
Avis spontané
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Réponse de London Door Company

Hi Nick, thank you for your wonderful review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

From our first meeting with Enzo…

From our first meeting with Enzo Bocchetti we were impressed by the level of professionalism and attention to frtsils and our needs. The final result is very satisfying- the best door in the street and neighbours have been referred to LDC.

25 septembre 2024
Avis spontané
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Réponse de London Door Company

Hello Kieth, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 1 sur 5 étoiles

Disappointed with Service Boundaries

I requested a brochure from this company but never received it. When I followed up to inquire about their doors, I was shocked to learn that they don’t serve my area—despite seeing their vans regularly just 10 minutes away in Dartford, Sidcup, Bexley, and Orpington. It feels like there’s an arbitrary selection process at play, where some areas are catered to and others are ignored, even when we’re practically neighbours. I expected more flexibility and customer care.

Looks like I’ll be going with Banham doors after all!

24 septembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Generally excellent service and…

Generally excellent service and craftmanship from the LDC although you will be paying top end prices. It would have been 5 stars for my wonderful new front door save for two things. The first is the BSEN kite mark in each individual pane of glass. 5 of the 6 are in the same place but number 6 is inverted. First world problems etc. however every time I look at my door I am irritated. The second is that I asked for a quote for my patio doors to be replaced. Having been somewhat surprised at the front door cost, the sales rep obviously assumed I wouldn't be able to afford the patio. He has never bothered to come back to me. Oh well, I have found another company to replace the back patio doors and will enjoy handing over my funds to them.

17 août 2024
Avis spontané
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Réponse de London Door Company

H Flanagan, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We apologise for the delay in communication at the end of your project. Your feedback has been shared with our Senior Management team in order to identify areas for improvement in our service.

Kindest regards,
Jess

Noté 2 sur 5 étoiles

Poor after sales service

The original door did look lovely but unfortunately it has now started to leak and ruin our lovely wooden flooring inside. It took 10 days for someone to come and look at it and three weeks later we are still waiting for someone to come and repair the door - while we have to stuff cloths round the front door to prevent damage and hope that it doesn't rain too much while we were out. Last communication they said they could only come out in 7 weeks time - very poor

5 septembre 2024
Avis spontané
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Réponse de London Door Company

Hi JC,

We're so disappointed to read about your recent experience and apologise for the delay in getting back to you. Your comments have been escalated to our Senior Management team and dealt with as a priority.

Kind regards,
Jess.

Noté 5 sur 5 étoiles

I’m completely in love with our new door…

I’m completely in love with our new door. It’s exactly what I wanted and looks far more stunning in real life. I had heard that the LDC was expensive so I shopped around getting quotes from other companies, but they actually weren’t that much cheaper so we decided to go with a reputable company as the safer option. From start to finish the service was excellent. I couldn’t be happier.

13 septembre 2024
Avis spontané
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Réponse de London Door Company

Hi Lana, thank you for your wonderful review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 4 sur 5 étoiles

All in all a good product

Prompt and polite workmen. Good quality door installed and beautiful leaded windows. We needed to call them back to finish off the paintwork for the surround as it wasn't properly finished. This was done promptly and efficiently. The door is certainly not cheap, but it's a very good finish.

16 septembre 2024
Avis spontané
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Réponse de London Door Company

Hello Steve, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

A Fantastic Experience from Start to Finish!


I recently had my new door fitted by The London Door Company, and I couldn't be happier with the entire experience. From the very beginning, Enzo was incredibly helpful, patiently describing the product and answering all my questions. Initially, I was concerned about the price, but Enzo did an excellent job explaining the value and quality of the door, which gave me full confidence to go ahead with the purchase.

We opted for the Accoya door with leaded glass and a hardwood frame, and the final result has completely transformed the look of our home. The fitters arrived exactly on time and were brilliant throughout the installation process. They ensured the door was fitted with minimal disruption and left the area spotless afterwards. They also took the time to explain how to use and care for the door, which was a great touch.

The craftsmanship and quality are outstanding, and the installation was completed within the timescale they promised. I would highly recommend The London Door Company to anyone looking for a high-quality product and excellent service. Thank you to the entire team for a seamless experience!

19 septembre 2024
Avis spontané
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Réponse de London Door Company

Hi Aylbricht, thank you for your kind review regarding your experience with London Door Company. We are delighted to learn that our team was able to enhance your home by installing a stunning new door. It was a true pleasure to be a part of your project, and we wish you countless years of satisfaction with it.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

Excellent service from start to finish!

We had a great experience with the London Door Company! Our original door had lovely stained glass but was warping and the door itself wasn’t properly insulated. We wanted to fix the door whilst keeping with the aesthetic of the glass that remained over the door. Tom, the designer we worked with was brilliant. He didn’t oversell us and we felt like he understood exactly what we wanted - and beyond that he was able to customise the design for us and match the colours in the glass so well that the new door fits seamlessly with the glass above. James who fitted the door was also fantastic and really went the extra mile to ensure the fit was great. From start to finish - customer service, design, fit and finish were all great and I’d recommend London Door Company in future!

16 août 2024
Avis spontané
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Réponse de London Door Company

T Allan, thank you for your wonderful review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new front door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

My fabulous new front door

I am so pleased with my new front door from the London Door Company and I have received so many compliments as to how good it looks.
The whole experience from initial sales, survey and fitting was conducted in a truly professional yet friendly manner, backed by again equally professional office staff to answer any questions.
I have absolutely no hesitation in recommending the London Door Company.

1 août 2024
Avis spontané
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Réponse de London Door Company

Hi Roger, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Noté 5 sur 5 étoiles

Worth every penny!

London Door Company doors are not cheap but they are worth every penny. Everything from start to finish was first class - including the initial design consultation, the survey, installation and wrap around customer care. These people know a lot about doors and provided great advice on colour schemes and designs. We are utterly delighted with the end result and would not hesitate to recommend them to anyone.

20 août 2024
Avis spontané
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Réponse de London Door Company

Hi Paul, thank you for your wonderful review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess

Noté 5 sur 5 étoiles

Great product and experience

We’re really happy with the service that we received from the London Door Company - from the initial meeting through to survey, fitting and after sales, everything was seamless.
The door itself is fantastic - the quality of make and finishes have met our expectations. We’ve received lovely comments from friends about how nice the new door looks.

15 août 2024
Avis spontané
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Réponse de London Door Company

Hello, thank you for your kind review regarding your experience with London Door Company. We are thrilled to learn that our team was able to enhance your home by installing a beautiful new door. It was a pleasure to be a part of your project, and we wish you countless years of satisfaction with it.

Kindest regards,
Jess.

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