London Guitar Studio Avis 

2 241
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Many thanks for your quick delivery.also,very pleased with the Alhambra which I purchased from you last November.Having mobility problems I ordered this from you by phone and received it within two... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today I bought my first guitar from the shop in Bond Street and I’m 100% certain that I received the most helpful, genuine and friendly service ever from your employee Oliver ! I am so thankful for th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my 3rd time purchase. I bought a classical guitar reference book and some extra nylon strings. Delivery was fast as usual. I am happy that the book is spiral bound, so music sheet can be separ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Attentive staff who know what they are talking about. Very helpful. Not forceful. I had a list of guitars I wanted to try and they were all available. I applied a scoring system for the different q... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de guitares
  2. Magasin d'articles de danse flamenco
  3. Magasin d'instruments de musique
  4. Magasin d'instruments de musique d'occasion

Écrit par l'entreprise

London Guitar Studio - Central London. World renowned specialists in Classical and Flamenco guitars and accessories. Alhambra, Burguet, Camps and more.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 241)

338 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Serious Quality and Refund Issues with Camps Primera Negra A Guitar

I recently purchased a Camps Primera Negra A guitar (Serial No: 25198) from Stefi at LGS.

Unfortunately, the instrument arrived with multiple serious quality control issues and should never have been shipped in that condition. I returned the guitar on 30 March 2026, and it was signed for by Stefi. Obtaining a refund proved extremely difficult, and I ultimately had to escalate the matter by opening a PayPal dispute to resolve it. Throughout the process, Stefi was consistently obstructive and unhelpful.

I would strongly advise anyone considering a high-value purchase from LGS to exercise extreme caution, or to consider purchasing from alternative sellers.

15 mars 2026
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Réponse de London Guitar Studio

We are sorry that you had this experience when purchasing your new guitar. We do check guitars before they are sent out and we were not aware that this particular instrument had multiple serious quality control issues. We did, however, agree to refund you once the guitar was back in the shop, this is what we do with all our returns especially when the customer raises serious quality control issues as we then relay this to the manufacturer.

We have an extremely high number of customers who have purchased guitars and have been thoroughly satisfied with their guitars and the customer service as provided by Stefi. Obtaining the refund was never in question, we just needed the guitar to be on its way back to us for obvious reasons. Getting refunded once the goods have been returned is standard practice in retail.

We apologise if you found us obstructive, we are sorry for the upset it caused and hope that you will consider us again in future, LGS.

Noté 4 sur 5 étoiles

Neck dots!...

Good service and great guitar neck dots! But they took quite a while to arrive by 2nd class post.

11 février 2026
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Réponse de London Guitar Studio

We're sorry the post is so rubbish at the moment, usually its quite good! Thanks for the kind review anyway, LGS.

Noté 5 sur 5 étoiles

Great help in the shop and great…

Great help in the shop and great service getting the guitar delivered

17 mars 2026
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Réponse de London Guitar Studio

That's brilliant to hear and great that the guitar was delivered safely and promptly, many thanks, LGS.

Noté 5 sur 5 étoiles

Lovely people Working there

Lovely people Working there, they have great instruments and realistic prices for them too.

(edit was to change 'woking' to 'working' :-D )

25 mars 2026
Avis spontané
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Réponse de London Guitar Studio

Thank you so much, this means a lot to us as we do have very experienced and caring staff at the Studio, thanks again, LGS.

Noté 5 sur 5 étoiles

on time delivery

on time delivery. and the item was in good condition.

14 mars 2026
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Réponse de London Guitar Studio

That's great to hear, many thanks, LGS.

Noté 5 sur 5 étoiles

Easy to order just what I needed - and delivered promptly!

The product I wanted (which was a bit obscure - classical contrabass strings) was easy to find. My order arrived promptly and as described. Excellent service.

20 mars 2026
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Réponse de London Guitar Studio

Thank you for the kind review, we sell lots of different types of strings and if you can't find what you are looking for next time then please get in touch to see if we can help/source them. Thanks again, LGS.

Noté 5 sur 5 étoiles

Superb service

Superb service. Patient, genuine advice, not driven by trying to a particular guitar that suited them. Guitar shops are often intimidating, and this is a serious shop so the stakes were high, but it was very relaxed and low key. Pricing highly competitive too - no need to haggle, which is another off putting feature of many guitar shops.

25 mars 2026
Avis spontané
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Réponse de London Guitar Studio

This is great to hear, obviously buying a guitar is a big decision so for some people they know straightaway and for others they like to play and have a think about it after. Whatever suits you. As we are a bricks and mortar shop we also try to price match where we can but hope that the experience and knowledge we offer can help you in your ultimate decision. Never hesitate to contact us with questions, we are happy to help, many thanks again, LGS.

Noté 5 sur 5 étoiles

Stefi gives excellent advice and is a…

Stefi gives excellent advice and is a pleasure to deal with. On this occasion her advice on the best guitar support was spot on. I also recently bought an expensive guitar she had particularly recommended for my needs and it is perfect for me. Thanks!

20 mars 2026
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Réponse de London Guitar Studio

Thank you fo the lovely review, Stefi is indeed very knowledgeable and has a knack for matching the player to the guitar. We are very happy that you are so happy with both purchases, thanks again, LGS.

Noté 4 sur 5 étoiles

Sage works guitar support

Good service, I would have given 5 stars but I had to pay for p&p to return the initial faulty item, as such that added £10:00 to the cost of an already quite expensive item.

12 mars 2026
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Réponse de London Guitar Studio

Thank you for the feedback, we are sorry there was a problem with your initial order but hopefully the replacement has rectified this. Thanks again, LGS.

Noté 5 sur 5 étoiles

Very good service

I'm very happy with the custom from London Guitar Studio. Not only do they stock books otherwise hard to find in Rep. of Ireland, but also their shipping is very swift. Received the goods in four working days.

17 mars 2026
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Réponse de London Guitar Studio

That is excellent to hear and we are so happy that they arrived in good time. Thank you for the feedback, LGS.

Noté 5 sur 5 étoiles

I had researched many guitars before…

I had researched many guitars before making my choice. I was worried about buying online as I could not get to London. As any guitarist will tell you, try before you buy, but I did not have this option. I did not need to worry. The instrument arrived in great condition and is exactly the specification I wanted. What a relief! The delivery was efficient and the packing was excellent. So, I would not hesitate to recommend the London Guitar Studio if you want to buy a high quality guitar online.

11 mars 2026
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Réponse de London Guitar Studio

Thank you so much for the kind feedback. Since Covid we do actually have quite a few customers who cannot come to the shop so will buy online and it is usually successful for them. Equally we are very happy and do encourage people to come in and try the full range in our shop, especially if they are in two minds! We can talk you through you options over the phone or by email and we use a trusted courier service to send the guitar out to you that day. The guitar usually arrives the next working day to boot.

We are very happy that you had such a good experience and thanks again for the review, LGS.

Noté 5 sur 5 étoiles

My first Gitano guitar rest got lost in…

My first Gitano guitar rest got lost in the post. I phoned you and got a most helpful person and a second rest was posted straight away. That arrived in two days. Thank you Steve

12 mars 2026
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Réponse de London Guitar Studio

We're sorry that it got lost in the post but if there ever is an issue about your delivery then just get in contact and we will try and sort something out quickly, many thanks, LGS.

Noté 5 sur 5 étoiles

Excellent experience

Fast service and they sent exactly what I asked for.

16 mars 2026
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Réponse de London Guitar Studio

That's great to hear, thanks for the feedback, LGS.

Noté 5 sur 5 étoiles

Had a choice of products

Had a choice of products. Product as described and delivered reasonably promptly. The Gitano Guitar Lift
is ver y compact and stores easily.

16 mars 2026
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Réponse de London Guitar Studio

The Gitano is great and we are pleased that you are happy with it, thank you for the feedback, we appreciate it, LGS.

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