LoveitBookit Avis 

Very pleased with the service. John was very helpful knowledgeable and competent. Thanks very much.

Second cruise package booked yesterday again with Olivia at LoveitBookit. Brilliant service yet again, Olivia is very knowledgeable about the hotel and cruise details and what is on offer. She absolutely goes the extra mile!

On the two occasions we have booked with loveitbookit we have dealt with Mark Johnson. He makes the booking procedure very straightforward and he has great knowledge of the cruises, ships and cabins. He can answer any question or concern and is a lovely person to chat to about your holiday.

Our agent, John Hull was very helpful and informative and made the booking very easy.

We booked our cruise through LoveitBookit and have had an excellent experience so far. The booking process was straightforward, communication was clear and Becky was really helpful in tailoring our request and answering all our questions. Feeling confident with our choices and happy with the experience.

John and Becky are both very helpful and knowledgeable about this itenary.
Helped me to learn more about the booking process as well.
Thank you

Olivia understood what we were looking for immediately and was able to make the reservation there and then right first time.

Mark Johnson at LoveitBookit always makes the booking process go smoothly, he is our personal cruise expert. We enjoy talking to him as he knows our personal preferences, and always has some useful information on the cruises that we might be interested in.

Called Becky at love it book it to book another cruise. Fabulous service and very helpful.

What a great experience for our first time booking with bookitloveit Becky was so informative and a pleasure to deal with. We would definitely use the company again

Fantastic
Always answer all your questions.
Offer advice and sort out your holiday .
Third time we have booked with Love it Book it.

Honestly dont think we woukd go anywhere else.

Brilliant service again from Mark Johnson thankyou

Travelled late April this year. Original flight via Dubai home office said essential travel only and insurance companies said we will not be insured. Love it book it response was buy different insurance! Bearing in mind home office advice - essential travel only. We had to pay for an alternative route and extra hotel. Once on our cruise a number of other guest report that their curise companies actively approached them a week and two weeks before departure offering them new flights avoiding Dubai at no cost to the customer. Very disappointed by their lack of contact about the flight and their position compared to other travel companies

Watched loveitbookit this morning and thought what a great trip I had just seen,Himalayas,Mount Everest and Southeast Asian Legends wanted to know more so phoned up got through to John Hull who took me through the whole package and answered all questions put my mind at ease and made my mind up for me big thanks to John for putting up with me and all my questions can’t wait to go thanks again John.

The service we received from Olivia at loveitbook was outstanding, the whole experience was made so easy and every detail was explained and we were left confident that we would have the holiday of our dreams thank you so much loveitbookit. John n Deb

This was my first booking with LoveItBookIt, and I had the pleasure of being assisted by Olivia Smith.
Olivia provided professional advice with a friendly manner. I had many questions and all were discussed and answered helpfully.
I received a quote immediately detailing all aspects of the cruise & travel arrangements.
First class customer service from Olivia. Thank you!

Would like to thank Olivia for a fast response to our inquiry about a holiday to Australia/New Zealand,
I had a few questions to ask and she contacted us by phone and answered all I needed to know.

Excellent service from John booking our first Oceania cruise package

Excellent advice from Olivia on a new and different itinerary. Third time booking with LoveitBookit and always great service.

I’m extremely disappointed with this company, firstly their communication, is not fit for purpose. They are very good at getting your money , however, when things go wrong they don’t want to know. Secondly, there have been many issues with flight arrangements, and what was going to be a 2 hour flight, will now be 6 hours. Yes, I understand things can happen, however, not to be made aware of it, until the 11th hour , with an excuse, which personally was unacceptable, is not good. People have jobs , having the stress of contacting employers, and where self employed, can affect everyone’s daily life.
I could go on with several other things, but , I am waiting for advice from my solicitors. Therefore, my message to anyone that uses this company, DON’T!
May also add , I haven’t had the holiday yet! I believe it’s not the cruise companies fault that we are booked on, it is indeed, the Love it, Book it, the middle man, responsible for the poor customer services, and if the customer service staff were trained, to what I would call a professional standard, then, a lot of issues would be rectified in a better manner. Never again will I deal with this company, and never had issues with any company I’ve used over the years.

Extremely disappointed with the service I have received from this travel company.

Not only were there issues with my flights, but during the process of trying to resolve them, I was sent another customer’s holiday information, including their home address. This is a serious data protection concern and left me questioning how securely customer information is handled.

To make matters worse, I spent an entire day waiting for a promised callback that never came. After hearing nothing, I had to call again myself, only to be told that the representative dealing with my case would email me instead of calling as originally promised.

The lack of communication, poor customer service, and apparent mishandling of personal data have made what should have been an exciting holiday experience unnecessarily stressful.

I expect much better from a travel company entrusted with customers’ personal information and travel arrangements. Unfortunately, based on my experience, I would not recommend them.

In response to your feedback . Megan did assist because you had put an incorrect name down which prevented me from checking in myself. When the name had eventually been changed, I emailed Megan to say I could now complete checking myself and thanked her. You say in your reply the flights changed in mid May, so I’m now wondering why I wasn’t informed until June. I have now started my holiday and will not allow this to ruin it. However, as you have deleted my comments on all your social media platforms, along with those from the rest of my party I felt it necessary to try and save others the hassle of booking with you by leaving a review here on a trusted site where you cannot pick and choose which posts are visible to others.