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Lisez les avis des autres

Noté 5 sur 5 étoiles

Made an initial enquiry about a cruise offered online which didn’t pan out as not enough cabins. John Hull was extremely professional and knowledgeable whilst finding us an alternative. He was a credi... Voir plus

Noté 5 sur 5 étoiles

I book regularly now with loveitbookit m. We have a ver positive experience with the agents and customer service after booking For any changes we decided to make Extra nights, different hotels, and... Voir plus

Noté 5 sur 5 étoiles

Made an enquiry about a cruise I had seen on line. Mark was so helpful and attentive in helping me work through options including regional airport and picking the right cabin. Thank you Mark. Brill... Voir plus

Noté 4 sur 5 étoiles

Have just booked for the first time with Love it Book it Olivia was very helpful with the booking process, just now looking forward to our holiday

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières
  3. Entreprise de navire de croisière
  4. Agence de voyages

Écrit par l'entreprise

Amazing Cruise Deals from LoveitBookit finding you your perfect holiday. We’ve got cruises to suit all tastes and budgets. Call today and we’ll find your perfect cruise!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,8

Tous les avis

(2 017)

755 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Disappointed customers

I have tried to give them the benefit of my doubts but I seriously believe my initial thoughts were correct. I received an email this morning giving me my updated booking confirmation detailing my flights booking reference for said flights. As my husband and I are both over 70 with mobility issues requiring wheelchair assistance at all airports I decided to contact KLM to get suitable seats on the aircraft for our flights.KLM were extremely helpful but when it came to confirming our seats I was told that as Love it Book it had not finalised this our seats could not be booked I was told to contact Love it Book it to ask them to finalise our flight details in order for KLM to confirm the seats as they can only hold them for 24 hours. I did email Love it Book it to ask them to do this but they have ignored me. I am now concerned that all the seats to suit us will be gone before it is finalised. How I wish I had never went to Love it Book it.

27 mai 2026
Avis spontané
Logo de LoveitBookit

Réponse de LoveitBookit

Good morning Helen,

Thank you for taking the time to leave us a further review.

I am very sorry to read how you are feeling, particularly your concern about being ignored. This is certainly not the level of service we aim to provide, and I would like to reassure you by clarifying the situation, as we have been in regular contact regarding your booking.

We initially spoke on 17th April, when I explained the ticketing process in detail. More recently, you contacted us yesterday afternoon via email at 3:00pm, followed by a telephone call at approximately 5:00pm. Following this, I also made a courtesy call to you personally to discuss your concerns and provide reassurance.

As advised, your flights have not yet been ticketed. This is standard industry practice when only a deposit has been paid, as airlines require full payment before tickets can be issued. We do not recommend ticketing flights until closer to travel, as once tickets are issued they are typically non-refundable and non-changeable. Keeping the flights unticketed at this stage allows greater flexibility should you need to make any amendments due to personal, medical, or unforeseen circumstances.

By proceeding in this way, we are able to ensure we secure the most suitable arrangements for you and respond effectively to any changes.

We fully understand the importance of securing appropriate seating, particularly given your accessibility requirements. As confirmed, we will assist with arranging this and will proceed with ticketing once your final balance has been paid.

Please be assured that we are here to support you and will continue to assist in ensuring the most suitable arrangements for your journey.

Kind regards,
LoveitBookit

Noté 5 sur 5 étoiles

Excellent service from John

Excellent service from John. I called loveitbookit with a list of questions after seeing the Peru /Antarctic cruise package on the tv. He answered all my questions for example hotel accommodation, transfers, tipping in Peru etc. Great knowledge, friendly and didn’t feel rushed or pressured into anything. I’ve cruised a fair bit and this is my first booking with the company and a good experience so far.

24 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Booking Process

First time to use LoveitBookit. The booking process was very simple and quick. Olivia was fast to respond and answered any questions I had.

25 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Far East cruise

Called about a holiday to the far east which we had seen on their YouTube channel. John Hull was very helpful and talked us through our options including extending our holiday at the beginning and end of the cruise. This is our second time using Love It Book It and would highly recommend them to anyone thinking of booking a cruise. They certainly know their stuff and can’t do enough for you. 10/10 👍🏽

24 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Can’t Fault, great company

We have just arrived back from hotel and cruise package booked with Love it Book it round Italy and Croatia and just want to say a huge thank you for making it so effortless. Our hotel was changed in Venice and the port then closed Due to works so changed port. Love it book it kept us up to date with everything, coordinated all the changes for us. The cruise itself was fantastic. Mark Johnson for booking then Jaqui(can’t remember surname) helped with all the changes, then Hailey Mann with flight enquiries I made.

Then today Becky Saddoo helped us book our next cruise and hotel
Stays for Singapore and Vietnam. Amazing lady who made sure she went over everything and even more when two hours later she called to say the email had bounced back saying undelivered, but we had recieved it.

Within 2 minutes of booking our next cruise it was added to our celebrity cruise app!!

Amazing company and would highly recommend. Also Celebrity cruises great too but deals are so
Much better with Love it Book it.

24 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Booked our Cruise for our Golden…

Booked our Cruise for our Golden wedding anniversary with Olivia at Love it Book it, Olivia was very friendly and informative, I had alot of questions and Olivia was very helpful and nothing was too much trouble for her. All in all our experience was 5 star with Olivia thank you. 😊

24 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Second time booking with LoveitBookit

Second time booking with LoveitBookit, such an easy process with different booking options.
We chose to book via the phone line as we wanted to confirm some of the cruise/accommodation info. John the cruise specialist was very helpful and made the booking process super easy, it was a great service.
Would definitely recommend LoveitBookit as they are a very professional and helpful team.

23 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer experience provide by Mark Johnson.

I’ve just booked another cruise with Love it Book it and the service I received from Mark Johnson was exceptional. Mark could not do enough to ensure we booked the cruise and holiday package that we were looking for. This is the third holiday I have booked with Mark and he always goes the extra mile to deliver a great customer experience. Thank you Mark .

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

First time but not the last

Have just booked for first time with this company. I was a bit nervous as I do like to do more complex holidays face to face but they had such a good deal on a cruise to French Polynesia with Silversea that I decided to make the enquiry. I spoke to Olivia and expressed my concerns and she was just amazing and so helpful. She went through my list of questions and answered everything with knowledge and a bit of humour too which was nice. I was so happy with her reassuring help that we booked straight away. Would certainly use them again.

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

This company is one of a kind

This company is one of a kind. Cruise to South Pacific taken in March was absolutely wonderful. Booking process through all the updates through to final ticketing a breeze. So impressed booked for Australia cruise already for next year.

20 mai 2026
Noté 5 sur 5 étoiles

First booking with loveitbookit big…

First booking with loveitbookit big shout out to Olivia for guiding me through the process start to finish picking our cabin explaining what was included and many other parts of the holiday we hadn’t even thought of great stuff

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service

They were easily contactable and called me back promptly. They answered questions I had about my booking and were not pushy to get the trip booked. Very helpful. Thank you Matthew.

19 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

As usual Loveitbookit where first class…

As usual Loveitbookit where first class in every way. John Hull was very helpful. Friendly and professional and nothing was too much trouble, very knowledgeable as well. A credit to Loveitbookit and a great asset to the company.
Thank you John

17 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

First time booking a cruise through…

First time booking a cruise through loveitbookit. John Hull was our advisor.

He was able to answer all our queries in a friendly and professional manner and after our conversation we were able to book our cruise to our specifications.

Quick responses by email also.

Looking forward to our cruise which looks like one of the best we will have been on.

Happy holidays everyone!

18 mai 2026
Avis spontané

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