I've had this service for some time and also referred others. I've had a lot of issues with the service and the Internet was mostly to but not always the issue. Went on vacation and came back to the... Voir plus
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Lisez les avis des autres
Terrible just terrible, Its down constantly for ages hrs at a time, they clearly need to upgrade their services or something I will never use them again, support is pure arrogant and rude, one word an... Voir plus
L'entreprise a répondu
Very dissatisfied with the customer service. I have messaged Mark regarding a remote control that doesn’t work properly. I have also purchased and gifted my parents with multiple TV devices and now... Voir plus
Absolutely disgusting service. Ok so I paid monthly for a couple of month and it was always hit and miss as it took forever to load up, like 10 minuets before being able to watch anything. However one... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We are part of a bigger group of companies which business operations throughout the world. A component of LT Group Plc, providing outstanding products and services to all our clients. What sets us apart from other international companies is the feel of local service and assistance. Whilst offering global standards in all our services, we take care of your needs like a neighbourhood business does. We are a Media & Telecommunications company offering premium Television service to customers throughout the world. Bringing international quality products and services to our clients along with the warmth and hospitality of the locale.
Coordonnées de contact
City Tower, M1 4AH, Manchester, Royaume-Uni
- sales@lttelevision.com
- www.lttelevision.com
1,4
Mauvais
161 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Superb IPTV supplier + app
Having tried a few trials with different IPTV suppliers ,this is by far the best ,don't waste time and money with 2nd rate companies,just go straight to the best ,there customer service is the best I have ever received
22 avril 2019
Avis spontané
Réponse de LT Television
Hello Colin,
We are extremely happy that you enjoyed our service. You make us want to strive even harder!!!
Don't forget to spread the word on LT Television.
Regards
LT Television Team
Just became a customer but so far so…
Just became a customer but so far so good.
11 avril 2019
Avis spontané
Réponse de LT Television
Hi there!
Thank you for your kind review! Enjoy watching! :)
Regards,
LT Television Team
Great app and wide selection of sport…
Great app and wide selection of sport and VOD. Would be 5 stars but having to get your own VPN is a minus
9 avril 2019
Avis spontané
Réponse de LT Television
Hi Alan,
We are happy that you like the sport and VOD part of our service! Thank you also for your kind feedback but need not to worry as we always try our best to develop our service/s for customers.
Regards,
LT Television Team
Great Service
Great on line chat facility. Would be 5* if better installation documentation was provided
9 avril 2019
Avis spontané
Réponse de LT Television
Hi Josh,
Thank you for your kind review on our online chat. Also please check this link out https://www.help.lttelevision.com/ - it is a help center for LT's customers, might be helpful in the future, :)
Regards,
LT Television Team
These guys are absolutely amazing they…
These guys are absolutely amazing they are always available to help. Had a few hiccups last few weeks with different things but soon sorted out. Support it key and these guys go above and beyond i couldn’t thank them enough for the support they offer so so helpful and the actual service is just quality
7 avril 2019
Avis spontané
Réponse de LT Television
Hi Jp,
Thank you for your kind feedback Jp as we always want to make sure we offer all the help that we can do and we are happy that you are also enjoying the service. Take care!
Regards,
LT Television Team
works well on 4g but not on wifi.
2 avril 2019
Avis spontané
Réponse de LT Television
Hello Darran,
Thank you for the feedback, will definitely continue to check it.
We have tested it in 3g network and it works the same. You just need to make sure the minimum requirement of the internet speed is meet and Atleast Android 5.0 for the device.
Regards,
LT Television Team
Réponse de LT Television
Hi there,
Thank you for your positive review. :)
Regards,
LT Television Team
hi just would like to say that the…
hi just would like to say that the staff on the help desk r great at there job sort any problems out straight away so thanks for that. Now for the tv service i have tried a number of these and this is the best by fare. And the best value by fare. So if any one has any worries then just do the £1 trial and u will c for ur self . thanks for the great services
27 mars 2019
Avis spontané
Réponse de LT Television
Hello Darren,
We are very happy that you are enjoying the service.
Thank you for the kind review.
Regards,
LT Television Team
ROBBED ME OF £40000
I was on the very appealing LT website and chatting to a wonderful woman named Casey.
Casey talked me into buying an Ultimate package and moving all of my team over to LT.
After a little bit of talking and reading the trust pilot reviews I decided to take a plunge and send £40,000 under agreement of "buy 10 months, get 2 free".
Casey denied receipt of this payment and requested a screenshot, but, as everyone knows, this is impossible via a banking app.
I was told "unless you have any more sales questions I am going to terminate the chat".
I was then blocked from LT television website & now have no way of getting in contact.
I will be contacting the bank tomorrow to get my money back but please avoid these people..
they will build your trust then rob you blind!
25 mars 2019
Avis spontané
Réponse de LT Television
Dear Steven,
After reading through your conversation with Casey, i understand the reason you was blocked was for using profanity and vulgar language with her, it was a clear indication from the offset that this was a prank;
For anyone who is new people purchasing our products and looking into purchasing one of our products can see below our genuine reviews, we do not offer an agreement of "buy 10 months, get 2 free". In addition to this, none of our products would even equate to £40,000 per year.
In actual fact, after doing some searches around the details you provided and comparing them to a previous reseller we have on board, we now know who you are. We will be reporting this review to TrustPilot since it is a false review and not a genuine service review.
You will also have the opportunity to share with TrustPilot your invoice for paying, im sure this will clear up any false accusations of you paying us money. In addition to this, it is possible to print screen a transfer, just not the main screen of the your banking app and this only applies to some banks. Alternatively, rather than asking casey vulgar things, maybe you could have logged onto your online banking and downloaded a statement as you stated you payed by bank transfer, this is 100% possible to do from a PC also.
Just to clarify also, No banking app would allow you to pay out £40.000 as you stated.
Thank you for your time.
Regards,
LT Television Team
Great People working very hard to…
Great People working very hard to please you
19 mars 2019
Avis spontané
Réponse de LT Television
Hey there,
Thank you so much for your kind review! We always value our customers experience and making sure you get what you deserve. Have a great day!
Regards,
LT Television Team
Best choice to make for a great quality…
Best choice to make for a great quality service
14 mars 2019
Avis spontané
Réponse de LT Television
Hey Allan,
Thank you so much for your kind feedback and we will continue to provide quality service that you very much deserves!
Regards, LT Television Team
Fantastic service and there app is…
Fantastic service and there app is second to none, Glad i found you. Onwards and Upwards
14 mars 2019
Avis spontané
Réponse de LT Television
Hey bazza444,
Thank you so much for your kind review and we will continue to provide quality service you deserve! Enjoy!
Regards, LT Television Team
I was introduced to LT television via…
I was introduced to LT television via Mark when he joined them. I've had nothing but first class service since joining and I'd recommend there services to anybody! The app is incredibly easy to navigate around, the streams are top quality and more importantly "reliable", unlike other providers that I've previously been bitten by! Keep up the good work guys!
13 mars 2019
Avis spontané
Réponse de LT Television
Hello Daz,
We are so pleased that you are enjoying the service. We continuously try to innovate to cater all our customers need.
Appreciate the time you spent for the great review.
Regards,
LT Television Team
Fair play I had a kid called Mason…
Fair play I had a kid called Mason helping me set up as I was having problems setting up a vpn.. He helped me through it all for what took a while but he was so helpful and friendly and in the end got it sorted. Only took this long because I didn't have a clue... But all sorted picture is HD clear and working great... Cheers LT(Mason) highly recommended.
10 mars 2019
Avis spontané
Réponse de LT Television
Hello John
We appreciate your patience while going thru the entire process as well.
We want all our customer happy and content with the service we provide. Although there are situations that are beyond our control, but we will try to assist the best way we can.
Enjoy!
Regards,
LT Television Team
Excellent and helpful customer service
Excellent and helpful customer service. They replied to my questions in a flash and I would highly recommend this service.
9 mars 2019
Avis spontané
Réponse de LT Television
Hey David,
Thank you so much for your kind review, we will always make sure to be there to help you any time of the day :)
Regards, LT Television Team
Good experience so far.....
Ditto the previous comments regarding the positive service. I have tried other providers with mixed success, and was recommended to use LT Television. It has been easier to setup, the channel selections are great, pretty reliable, and good quality for the most part. Occasional drop-outs, but I suppose that is to be expected as I am in HK watching UK programmes. Keep up the good work!
6 mars 2019
Avis spontané
Réponse de LT Television
Hello Andy,
Thank you so so much for your kind comments! We are really happy that we are able to provide you with Television and in Hong Kong also! Absolutely Brilliant! We strive to be better every single day making our service available absolutely everywhere, no matter where you are in the world!
We are just super happy that we are able to supply you with your television and thank you for your kind comments and loyalty as customer of LT Television!
Regards,
LT Television Team :)
Exceptional service
The customer service alone is worth the whole 5 stars. They’re genuinely there 24/7. Not sure how they can manage this. But they’re there. And not just some canned solutions. The people know their stuff. I took a month’s trial to see how good the service was. The few issues I’ve had have been simple stuff, usually because I did not set up something properly. Honestly, I don’t think I’ve ever had such patient, fast customer service.
They have their own app called LTQ. Very smooth and sophisticated. It’s also quite fast. I came across issues using the smartswitch function, but I’m told this is a known fault and is being resolved. Otherwise, you need to try the app yourself to understand. Decent channel selection too and with very good quality. Occasionally, the app reset itself. Especially if you’re watching a live football match.. Not sure if this is a fault or my device. My only gripe I the lack of iOS service. The app won’t work on iOS devices.
But overall, for the price, this is simply almost too good to be true. Except it is true.
4 mars 2019
Avis spontané
Réponse de LT Television
Hello Franklin,
WOW! Thank you so so much for your detailed review! You know, one of the hardest things is to get customers to actually leave a review but even though we understand that people just want to watch TV, we are still so appreciative when a customer leaves genuine feedback like this!
You'll be pleased to know that SmartSwitch will be fully out of Beta Mode by next week :) With regards to the iOS App.... It's coming very very soon! :) With regards to the app crashing out, we will have a look into this 100% along with the other bugs which you pointed out via live chat with Mason.
We are just super happy that you are happy with the service! We are consistently striving to provide the very best service both with our packages and customer service so to know that we are on the right path to making a difference then we are super happy!
Don't forget also, activate your affiliate account from within your online account and get paid for recommending your friends and family! It’s completely free for you to do and you’ll get your own website link to hand out to your friends and family and will even be able to keep track of who signed up using your link! We will then pay you a generous commission as a way of saying thanks for being so awesome!
Regards,
LT Television Team :)
join the best leave the rest
Since moving from last supplier this has been excellent and with people working 24/7 it’s helps when you have any problems Keep up the good work
23 février 2019
Avis spontané
Réponse de LT Television
Hey Gerard, Thank you so much for your kind review :) Regards, LT Television Team
the best app that I have used for Iptv
the best app that I have used for Iptv, really well designed. The layout is perfect, all the various options are easily accessible. The selection of Channels is excellent, pretty much every channel you can think of is there. Quality of playback is very good, Hd+full Hd on nearly all channels..Didn't have any buffering.. all in all an excellent service 9/10
18 février 2019
Avis spontané
Réponse de LT Television
Hello D Dandy,
We are so pleased that you are enjoying the service.
Thank you for the great review.
Regards,
LT Television Team
I have had the service for quite some…
I have had the service for quite some time and every time I contact them for any reason even bid requests they are very polite and professional.
17 février 2019
Avis spontané
Réponse de LT Television
Hey Graham,
Thank you so much for your kind review :)
Regards,
LT Television Team
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